Thank you for your help. Yes, I also think in the direction of the drivers. I have followed an instruction to reset the board connecting 2 pins shortly, and using the program FLIP for windows. But it did not solve the problem. I don't seem to be able to find the correct drivers. If I had them, I maybe could refer to them from the device manager, to update the driver, referring to the map I save them in.

I was just on the phone with the seller of the arduino kit, he helped me perform the reset, installing flip, but still no succes.

Maybe there is a problem with windows 11? The arduino IDE is for windows 10 and up. I haven't found a working solution yet, so ideas are very welcome.

As sterretje explained, Arduino IDE automatically installs the Windows drivers. So it should not be necessary to install them manually unless you rejected the installation at the Windows "User Access Control" security prompt that requests permission to do so.


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But attempting the manual driver installation does no harm and maybe will somehow fix the problem, so if you want to give it a try I'll tell you the new location of the drivers. The are in the folder at the following path:

Thank you for your help.

I found the map. In the device manager I see: unknown usb device (request for device description failed) with an icon in front of it with a yellow warning triangle with an "!"

From there I went to update driver, and chose the directory. Also the subdirectory FTDI USB drivers. I repeated a couple of times, but still the yellow "!" remains and the arduino is not recognized.

I also turned off norton 360 temporarily, removed and reinstalled arduino ide, chose the drivers also manually to install through the device manager, but still the unknown usb device. The arduino is still not recognized, and in the ide the port is still light grey, no ports are shown.

I contacted the seller of the arduino board again, and am waiting for him to get back to me. Meanwhile any tips are still very welcome. I hope to get it connected, recognized so we will be able to get the led blinking..

Thank you everyone for your help.

The seller sent me a new arduino, and like Sterretje wrote, the led was already blinking this time.

I had no trouble at all connecting the new arduino. The ide immediately recognized it. Tried it on two laptops. I ran 3 basic example programs. They worked fine.

The topic can be closed, and I can start coding my own programs. Thanks again.

I ended up here with the same problem because I read the instructions in the manual that came with the beginner kit said to install the driver manually and referenced a folder called Drivers that no longer exists. I hadn't started the IDE because in the past Windows could be finicky with such things, but once I started the IDE it updated the drivers all on it's own.

Get the latest version from the download page. You can choose between the Installer (.exe) and the Zip packages. We suggest you use the first one that installs directly everything you need to use the Arduino Software (IDE), including the drivers. With the Zip package you need to install the drivers manually. The Zip file is also useful if you want to create a portable installation.

The following instructions are for Windows 7, Vista and 10. They are valid also for Windows XP, with small differences in the dialog windows. In the following instruction only the Leonardo board will be mentioned, but the same procedure is valid for all the Arduino boards.

Plug in your board and wait for Windows to begin its driver installation process. If the installer does not launch automatically, navigate to the Windows Device Manager (Start>Control Panel>Hardware) and find the Arduino Leonardo listing. Right click and choose Update driver.

Click the Browse... button. Another dialog appears: navigate to the folder with the Arduino software that you just downloaded. Select the drivers folder an click OK, then click Next.

OK, Ive tried tried everything suggested here and everywhere else. I cannot get windows 10 to recognize the USB port with the CH340 clones. Reinstalled FTDI drivers and then tried to go back to the CH341SER drivers but I keep getting the "no 64 bit .INF found" error. Also tried several different cables. I know this has probably been asked 1000 times but I am losing hope. Thanks

Reinstalling FTDI is not needed. They are two drivers for two different usb products.

Try to install the CH341SER once more, and restart your computer.

It is possible that something is wrong in the settings of Windows 10 ow with the disk. Can you run a disk check ?

That's the one I used. Ive reinstalled and restarted several times. One thing I don't fully understand about the 340 driver is when I run the executable it says the drivers were previously installed even after I removed them and if I try to manually install the drivers through the device manager I get the driver not found error. I tried connecting to the nano on another computer with no luck. I think it is just faulty.

1khenegar:

OK, Ive tried tried everything suggested here and everywhere else. I cannot get windows 10 to recognize the USB port with the CH340 clones. Reinstalled FTDI drivers and then tried to go back to the CH341SER drivers but I keep getting the "no 64 bit .INF found" error. Also tried several different cables. I know this has probably been asked 1000 times but I am losing hope. Thanks

Odd as many of use use that site.

Its the "goto" one for the drivers and none of the extensive security here has ever even hinted at it or the drivers being of any sort of risk.

There again I don't use Norton or Mcafee bloatware and haven't for a number of years as I spent too much time fixing customers slow computers after those were installed.

There is no such thing as going back to them. A driver is installed or it's not. Being linked to a device is another story. And the FTDI drivers have nothing to do with the CH340. If you have a CH340 you should not try to point to the FTDI drivers or vice versa but Windows should tell you that.

But if you have the CH340 driver installed, then plug in the CH340 and Windows will just link the driver for you. No need to dig through .inf files. But the fact you "installed" FTDI drivers for it I start to think it's NOT a CH340 but just a Chinese/counterfeit FTDI which will install with the latest FTDI drivers but just will not work. Google "FTDI gate".

Also it is always best under win 10 to install drivers with "driver enforcement" turned off and with FULL Administrative privileges. That should not normally be needed but has in the past fixed drivers issues.



Note: the FTDI USB Drivers are from Arduino. But when you install drivers for other Controllers, such as Xadow Main Board, Seeeduino Clio, Seeeduino Lite,

 you need to download corresponding driver file and save it. And select the driver file you have downloaded.

This is a guide to getting the Uno and Mega2560 working under Windows XP after the operating system has tried but failed to install the drivers. Please consider that the screens were made with a Uno board; if you have a Mega2560 just look for Mega2560 instead of Uno. For more information, see: getting started with Arduino on Windows.

Firstly regards the crash make sure you installed the 1.3 version of the driver, not the old one. You could download it directly from the Manufacturers Website in case they have issued an update since I wrote this page.

As of version 2.5.0.0, the Adafruit drivers package is no longer signed, and some of the drivers it contains are also no longer signed. You'll need to click the second item in this dialog box when it appears:

On Windows 7, by default, we install a single driver for most of Adafruit's boards, including the Feather 32u4, the Feather M0, Feather M0, Express, Circuit Playground, Circuit Playground Express, Gemma M0, Trinket M0, Metro M0 Express. On Windows 10 and 11 that driver is not necessary (it's built in to Windows) and it will not be listed.

On plugging the Xiao into a USB port it would appear in Device Manager under Other Devices rather than under COM Ports. To me it suggested that the correct USB driver was not available. Trying the FTDI one as recommended did not seem to work.

Attempting to update the driver by pointing it directly to the proper directory gives a message that it already has the most up to date driver. However, going to Driver Details in Device Manager says: No driver files are required or have been loaded for this device.

The CP210x USB to UART Bridge Virtual COM Port (VCP) drivers are required for device operation as a Virtual COM Port to facilitate host communication with CP210x products. These devices can also interface to a host using the direct access driver.

The CP210x Manufacturing DLL and Runtime DLL have been updated and must be used with v 6.0 and later of the CP210x Windows VCP Driver. Application Note Software downloads affected are AN144SW.zip, AN205SW.zip and AN223SW.zip. If you are using a 5.x driver and need support you can download Legacy OS Software.

Does the microcontroller show up (the icon) when you try to update the drivers?Had my fair share of issues like this myself on my laptop for some reason, could not upload to the micro, it randomly disappears not showing up again etc. My solution was to install new USB drivers from intel.

I recently installed windows 11 on a new m.2 drive and when attempting to set up my Uno I am unable to get the device to properly install. I've spent the last 2 days trying to figure this out but I'm out of google searches lol. These are some of the things I've tried: 2351a5e196

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