Last updated: June 20, 2026
This Privacy Policy explains how the AP&T ESS mobile application ("the App") handles information. The App is published by AP&T Business Solution.
AP&T ESS is an Employee Self-Service application provided to employees of organisations that subscribe to our HR management service. The App presents your employer's ESS web portal inside a secure in-app browser, together with a small number of native features (navigation, notifications, and document downloads).
The App is intended solely for use by authorised employees. Accounts are created and administered by your employer; you cannot register for an account through the App.
Roles. Your employer determines what employment and payroll information is held in the ESS portal and is the controller of that information. We operate the App and the hosting platform on your employer's behalf. Questions about the content of your HR records should be directed to your employer's HR department.
When you sign in, your user ID and password are transmitted directly to your employer's ESS server over an encrypted HTTPS connection. The App does not store, log, or transmit your password to us or to any third party.
To keep you signed in between sessions, the App stores the following locally on your device only. None of it is transmitted to us.
Authentication cookies issued by the ESS server, held in your device's system browser cookie store.
A sign-in indicator — a single true/false value recording that you were signed in, and the date and time you were last active. These are used to decide which screen to open on launch.
Downloaded documents — any payslip, letter, or attachment you choose to open is saved to the App's private storage area on your device so it can be handed to a viewer application.
This data is removed when you sign out, or when you uninstall the App or clear its data.
The App uses Google Firebase Cloud Messaging to deliver notifications about items such as approvals and HR announcements. For this to work, Firebase assigns your installation a unique registration token and may process device and network information, including your IP address. This is governed by Google's privacy terms.
You can disable notifications at any time in your device settings. The rest of the App will continue to work.
Where your employer's ESS portal allows you to attach a file to a request (for example an expense claim or leave application), the App may ask permission to use your camera or photo library. This happens only when you actively choose to attach a file. The App does not access your camera or photos at any other time, and does not scan or upload your photo library.
The App contains no analytics, advertising, tracking, or profiling software. Specifically, it does not collect:
your location;
your contacts, calendar, call logs, or messages;
your browsing activity outside the ESS portal;
any information used for advertising or sold to third parties.
Internet access
To load the ESS portal and receive notifications.
Network state
To detect whether the device is online.
Notifications
To alert you to approvals and HR announcements. Optional.
Camera / Photos
Only when you choose to attach a file to a request. Optional.
Information handled by the App is used only to:
authenticate you and maintain your signed-in session;
display your employment information from your employer's ESS portal;
deliver notifications relevant to your employment;
let you open and view documents you have requested.
We do not use your information for advertising, marketing, or automated decision-making.
Google Firebase Cloud Messaging — notification delivery.
Google Charts — your employer's ESS portal loads a charting library from Google to render dashboard graphs. This results in a request to Google's servers containing your IP address.
We do not sell or rent personal information, and we do not share it with third parties for their own marketing purposes.
Data on your device. Signing out clears your session. Uninstalling the App, or clearing its data in your device settings, removes everything the App has stored locally, including downloaded documents.
Your employment records. These are held in your employer's ESS system and retained according to your employer's retention policy and applicable employment law. Because your account is issued by your employer, account deletion is handled by them — please contact your HR department. You may also write to us at the address in Section 9 and we will forward your request to the relevant employer contact.
All communication between the App and the ESS server uses encrypted HTTPS connections. Authentication cookies are stored in the operating system's protected cookie store, and downloaded documents are kept in the App's private storage area, which other applications cannot read.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please protect your device with a screen lock and sign out on shared devices.
The App is intended for use by employed adults and is not directed at children. We do not knowingly collect information from children.
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to or restrict its processing. As most of this information is held by your employer, please contact your HR department first. You may also contact us:
AP&T Business Solution
Email: sales@apntbs.com
Address: 101, 102, Al Karama Star Building,P.O. Box 115090, Dubai, United Arab Emirates.
Phone: +971 4 2105000
We aim to respond to all requests within 2 days.
We may update this policy from time to time. The revised version will be posted at this address with a new "Last updated" date. Material changes will be communicated through the App or by your employer.
This policy applies to the AP&T ESS mobile application for Android and iOS.