Welcome to our app, designed to support your personal growth journey through engaging quests and other resources. By using our app, you'll embark on a path of self-discovery and development, enabling you to overcome obstacles and achieve your full potential.
Before getting started, we kindly ask you to review our Terms of Service and Privacy Policy, which outline important information about your rights and responsibilities as a user of our app, as well as how we handle your data. By understanding and agreeing to these policies, you'll ensure a positive and secure experience as you navigate the exciting opportunities our app has to offer.
Last updated: 04/04/2023
Please read these Terms and Conditions ("Terms", "Terms and Conditions") and the “Privacy Policy” carefully before using the Level-up mobile application (the "Service", the “app”) operated by DigitizeSupport ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
1. Purpose
This app aims to help users in their personal development, through exercises and other resources, based on psychological science.
2. Age Requirements
By accessing and using the Service, the user represents and warrants that they are at least 18 years old and have the legal right, authority, and capacity to agree to and be bound by these Terms and Conditions. If the user is under 18 years old, they must obtain the consent of a parent or legal guardian before accessing or using the Service.
3. Privacy
Your privacy is important to us. The Service stores user data locally on their device and does not transmit or store any personal information on our servers unless explicitly stated otherwise in the future. For more information, please review our Privacy Policy.
4. In-App Purchases
Some features of the Service may be available only through in-app purchases. All in-app purchases are final and non-refundable. By making an in-app purchase, the customer agrees to pay the specified price and any applicable taxes.
5. Advertisements
The Service may display ads from Google AdMob. By using the Service, you authorize the display of ads. An option to remove ads through a one-time purchase is provided.
6. Intellectual Property
All content, including but not limited to text, graphics, logos, and software, within the Service is the property of DigitizeSupport or its content providers and is protected by copyright, trademark, and other intellectual property laws.
7. User Conduct
The user agrees not to use the Service in any way that is illegal, harassing, abusive, or otherwise objectionable. The user is solely responsible for their conduct during the use of the Service.
8. Limitation of Liability
a) Level-up is an application that actively encourages the user to engage in exercises for their own personal development. As such, both benefits and potential harm are the user's responsibility. In no event we shall be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the user's use or inability to use the Service.
b) We do not guarantee that the Service will be provided uninterrupted, be secure, error-free, or operate indefinitely.
9. Changes to the Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Continued use of the Service after any changes to the Terms constitutes acceptance of those changes.
10. Assignment by us
We may transfer its rights and obligations arising from these Terms to any company, firm, or person at any time.
11. Uninstallation and Termination of Use
The user has the right to uninstall the app and cease the use of its services at any time. By uninstalling the app, the customer understands and agrees that they will lose all data, progress, purchases, and any other items or benefits acquired or obtained through the use of the app. No refund or compensation will be provided for any purchases or acquisitions made in the app after uninstallation.
12. Applicable Law
These Terms shall be governed and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions.
13 Contact Information
If you have any questions or concerns about this Terms and Conditions, please contact us at digitize.spprt@gmail.com.
Last updated: 31/08/2026
DigitizeSupport ("us", "we", or "our") operates the Level-up mobile application (the "Service" or “application”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.
We are committed to protecting your privacy and will only use the information we collect about you in accordance with applicable privacy laws and regulations.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
The Service is designed to store user data locally on your device and does not transmit or store any personal information on our servers, unless explicitly stated otherwise in the future.
2. Log Data
We do not collect log data when you use our Service. However, in case of an error in the app, we may ask you to provide us with certain personally identifiable information to help us diagnose and fix the issue. This may include, but is not limited to, your device's Internet Protocol ("IP") address, device name, operating system version, and other diagnostic data.
3. Data Retention & Deletion Policy
Data Retention: The Service is designed to store all user data, including progress, exercise logs, and in-app purchase receipts, locally on the user’s device. We do not store or retain any personal information, user-generated content, or usage data on our servers. Therefore, we do not have a central database of user data to retain or delete.
Data Deletion: Because we do not collect or store user data on our servers, there is no formal data deletion request process for us to facilitate. If you wish to delete your data, you may do so directly from your device by:
Uninstalling the application, which will remove all locally stored data associated with the app.
Clearing the app’s local data and cache through your device’s settings.
Please note that in-app purchases are processed by third-party app stores (e.g., Google Play, Apple App Store) and are subject to their respective refund and deletion policies. We do not have access to your payment information or transaction history.
4. In-App Purchases
If you make an in-app purchase, the transaction is processed by the app store where you downloaded the app (e.g., Google Play Store or Apple App Store). We do not collect or store any personal payment information related to these transactions.
5. Cookies
The Service does not use cookies or similar tracking technologies.
6. Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Security
The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Links to Other Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at digitize.spprt@gmail.com.