Learn how to cancel a subscription from Apple or a subscription that you purchased with an app from the App Store.
Go to account.apple.com.
Follow the onscreen instructions. You will be asked to sign in with your Apple Account.
Open the Settings app.
Tap your name.
Tap Subscriptions.
Tap the subscription.
Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you can't find the subscription that you want to cancel
Launch the app from the App Store.
Press your name. Click Sign In if you are unable to locate your name.
Select Account Settings.
After selecting Subscriptions, click Manage.
Select the subscription option.
Click "Cancel Subscription." To locate the Cancel Subscription button, you may need to scroll down. The subscription has already been terminated if there is no Cancel option or if an expiration notice appears in red font.
If you can't find the subscription that you want to cancel
You can cancel Apple Music on the web, and cancel Apple TV+ on the web. To cancel any subscription billed by Apple, use the Apple Music app or Apple TV app for Windows.
Open the Apple Music or Apple TV app on your Windows computer.
Learn how to get Apple apps for Windows.
Click your name in the sidebar and choose View My Account. You may then need to log into your Apple Account.
Scroll down until you reach the Settings area. Select Manage from the Subscriptions menu.
After locating the subscription you wish to terminate, select Edit.
Select "Cancel Subscription." A cancelled subscription is indicated by the absence of a Cancel or Cancel Subscription button.
Open iTunes on your Windows computer.
Select Account from the menu bar at the top of the iTunes window, then Select View My Account.
To the Settings section, scroll down.
Click Manage under Subscriptions. Find the subscription that you want to cancel, then click Edit.
Click Cancel Subscription. If there is no Cancel or Cancel Subscription button, the subscription is already canceled.
You can cancel iCloud+ in your iCloud storage settings.
If you're not attempting to terminate iCloud+, locate your receipt:
The phrases "receipt from Apple" or "invoice from Apple" should be shown in your email.
Make sure the Apple Account listed on the subscription receipt is correct.
If a family member's Apple Account is mentioned on the receipt, ask them to cancel the subscription by following the steps in this article. It is not possible to terminate a family member's subscription.
To cancel the subscription, log in to the Apple Account you use if it appears on the receipt, then follow the steps outlined in this article.
If you are unable to locate an Apple receipt for the subscription, it is possible that you obtained the membership from another supplier. Look at your credit card or bank statement to see which firm pays you. To terminate the subscription, you must contact the company that charges you for it.
Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple.
Apple Services Subscription: If you see 'apple.com/bill', it usually means that you have a subscription to one of the Apple services, maybe the App Store, iCloud, or Apple Music.
Potential for Multiple Charges: If you utilise different Apple services, you can occasionally see multiple charges. It's critical to review your subscriptions in order to determine what you are being charged for.
Family Sharing Considerations: Charges from purchases made by family members may apply if you participate in Family Sharing. Examine your family's subscriptions to determine where the bill originated.
Dispute Process: If the charge is unfamiliar to you, Apple offers a way to contest it. You can request clarification by reporting the charge via their support channels.
Being informed about these charges can help you manage your subscriptions effectively and avoid unexpected costs.
Visit Apple’s Website: Start by heading to the official Apple website. Look for the billing section or support page.
Sign in to Your Account: To log in, enter your Apple ID and password. This will allow you to view your past purchases.
Check Your Purchase History: Navigate to the “Purchase History” area. Here, you can view all your transactions done with Apple.
Look for Charges:Find the precise charge you want to investigate. It will include facts regarding the date, amount, and service or product.
Contact Support if Needed: Contact Apple Support with any enquiries you may have regarding a charge. If there are any inconsistencies, they can offer more explanation.
Look for Subscriptions: Charges can occasionally originate from subscriptions you may have overlooked. Verify whether your Apple ID is associated with any active subscriptions.
Contact Apple Support:Do not hesitate to contact Apple Support if you have any more questions. They are able to give comprehensive details regarding the price.
You can take the following actions to dispute a charge to your Apple Card or report a transaction issue:
1) Tap on Apple Card after launching the Wallet app on your iPhone.
2) Under Latest Card Transactions, tap the transaction you want to challenge, then tap it again.
3) Select "Report an Issue," then "I need help with this transaction."
4) Finally, hit "Continue to Chat" to begin with reporting the issue.
From your iPhone or iPad, you can report problems with Apple Card transactions.
Make sure your device is running the most recent version of iOS or iPadOS before following the instructions for reporting problems with an Apple Card transaction. By taking these actions, you can inspect and update your device:
Navigate to Settings on your device.
After swiping down, tap General.
Tap on Software Update.
If a new version is available, you may download and install it by following the on-screen directions when your device checks for updates.
You can next follow the instructions for reporting any problems pertaining to your Apple Card transactions after you have verified that your device is up to current. If you need more help or have any other questions, don't hesitate to ask.
To ask Apple for a refund for applications or other content:
Via Apple's Website:
Visit the Report a Problem page on Apple: Bring Up an Issue
Enter your Apple ID and password to log in.
Find the app or piece of content for which you would like a refund.
The item's "Report a Problem" button should be clicked.
To submit information and obtain a refund, adhere to the on-screen directions.
Via iTunes or the App Store on your Device:
Launch your device's iTunes Store or App Store.
Navigate to your Purchase History.
Find the material or app for which you wish to request a refund.
Press "Report a Problem" and adhere to the on-screen directions to make a refund request.
Contact Apple Support:
You can get help with refunds by contacting Apple Support directly if you run into any problems using the aforementioned options.
It is advised to include as much information as possible when requesting a refund because Apple's refund policy may change based on the specifics of the case.
You can take the following actions to obtain a refund for a transaction if you are a member of the Apple Card Family:
Open the Wallet App:
Get your device's Wallet app open.
Select Your Apple Card:
The Wallet app allows you to tap on your Apple Card.
View Transactions:
Go to the transaction that you wish to get a refund for.
Report an Issue:
To see more information, tap on the transaction.
Find and press the "Report an Issue" or "Request a Refund" options.
Follow the Prompts:
Provide information about the problem or justification for the refund request by following the on-screen instructions.
Submit the Request:
After completing the required fields, use the app to submit your refund request.
Please contact Apple Support for more help if you run into any issues during this process or have particular enquiries about your Apple Card Family account.
Tap the Apple Card after launching the Wallet app on your iPhone.
Locate the particular transaction you wish to dispute under Latest Card Transactions, then press on it.
Go to "Report an Issue" and choose "I need help with this transaction."
Tap "Continue to Chat," and a pre-written text message about the transaction that needs help will open in the Messages app.
Go to reportaproblem.apple.com and log in to obtain a refund from Apple. Next, pick "Request a refund" and specify why you're requesting it. After choosing the particular app, subscription, or other item for which you would like a refund, submit your request.
Here's a more detailed breakdown:
Go to the Report a Problem website: Go to the reportaproblem.apple.com website.
Sign in: Open your Apple Account and log in.
Select "Request a refund": Select the option to seek a refund.
Choose a reason: Choose the justification for your refund request.
Select the item: Select the particular app, subscription, or other item for which you want a refund.
Submit the request: Press "Submit" to complete your request.
After reviewing your request, Apple might not get back to you for up to 48 hours. The money may be refunded to the original payment method after the refund has been authorised. On the Apple Support website, you can also see how your request is progressing.
Your financial institution may automatically update the payment details you use for Apple media subscriptions and purchases. Find out how to manually change your payment method.
Get the Settings app open.
Tap your name.
Click "Payment & Shipping." It's possible that you'll be prompted to use your Apple Account.
Tap the payment method and then select Edit if you need to change an existing card's billing details.
Tap Done after entering your updated billing details.
Launch the Settings application.
Press your name.
Select "Payment & Shipping." You may be prompted to use your Apple Account to log in.
After selecting the new payment method and entering it, select Done.
Press Edit.
Tap the red remove button next to the former payment method, then tap Remove.
After that, you can add the previous payment method again with the most recent billing details if you'd like.