Top 5 Solutions to Verizon (Aol) Mail Login Problems | login

Aol Mail Login Issues: Reason, Fixes and Precautionsa

Aol Mail is gaining more and more popularity in the world of email services. Logging into Aol account is a matter of a few steps but like every other email service, there are problems that Aol users might face, such as Aol email login issues. The range of reasons for login issues is quite wide; from simple CapsLock On to hacked or compromised account.

No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly. Sign in again.

Reasons for Aol Email Login Issues (Authentication Problem & Can't Sign In)

A large portion of the sign-in issues are brought about by secret phrase issues, and this may likewise bring about blunders like clear screens and sign in issues. Make a point to enter the right secret word. To investigate this issue, play out the accompanying AOL mail would t be able to sign in rules.

  • The poor connection to the internet

  • Browser problems such outdated or incompatible browser

  • Verizon Aol server is down

  • The hacked Aol email account

  • Incorrect Aol configuration settings

  • Interference of Antivirus or Firewall protection

All Possible Solutions to Verizon (Aol) Login Not Working

Solution 1: Reset Aol Email Password

To fix the Aol log-in issues, people usually advise you to reset the password. Undoubtedly, it is the most suitable recovery measure when the password is the main culprit. Resetting is helpful in the case of a you forgotten password, compromised or hacked account, and several failed log-in attempts. But apart from resetting or recovering your Aol email password, we have several other recovery methods available for you.

Let’s talk about how you can recover your Aol email password.

Open your web browser and go Aol login screen, by clicking on

Aol mail login screen

Now, on the Aol sign-in page, locate the “Forgot Verizon ID or password?” link and click on password.

Forgot Verizon ID or password

Now, you will be asked for your Aol email, username, or mobile number associated with your Aol account.

Aol email, username, or mobile number

Click on the Continue button to proceed.

On the next page, you need to enter the “Captcha” and then you will be provided with the recovery options available for your Aol email account.

The recovery option will be your email address or phone number associated with your account. For example

Choose the one option and click Continue. and After that, you will receive an email or text also we are providing here aol customer service phone number, depending upon the option you have select. If you select an email, you will receive a password reset link in your inbox. If you select a phone number, you will receive a verification code via SMS and other option you can call simply. the same code will be needed to be provided on the same screen

[Important Note: If you don’t have access to your email or mobile number, you need to click on Try a different method link. Then, you will be needed to answer the security question that you have created during the sign-up process, Enter your ZIP code and click Continue.]

If you can successfully verify your identity, you will be directed to the Password Reset page.

On the Password Reset page, you need to create a new password and click Continue.

You will receive a confirmation message for the successful resetting of your password. Using the new password, you can now log-in t your Aol email account.

Solution 2: Re-check Aol Configuration Settings

When you are using Aol on Android, email, or with other email services, it is important for you to set-up Aol email settings properly. If the configuration settings are not correct, you are likely to face a Aol email sending and receiving issues along with the login issue.

The correct configuration settings for Aol email account are:

Incoming Mail Server Name:

Incoming Mail Server Port Number: Use POP or IMAP to sync AOL Mail on a third-party app or download your email

AOL Mail POP and IMAP settings

Most of the email software and applications have an different account settings menu where you'll need to update the IMAP or POP3 settings. When users are entering their account info, make sure you use your full email address, including, and (below)that the SSL encryption is enabled for incoming and outgoing mail.

1st Protocol : POP 3

Server Settings : Incoming mail server (POP3):

Outgoing mail server (SMTP):

Port Settings : POP3-995-SSL


2nd Protocol : IMAP

Server Settings : Incoming mail server (IMAP):

Outgoing mail server (SMTP):

Port Settings : IMAP-993-SSL


Recommended: 995 with SSL ON

Only if Needed: 465 with SSL ON

Outgoing Mail Server Name:

Outgoing Mail Server Port Number:

Recommended: 993 (SMTP)

Only if Needed: 465 (SMTPS)

SSL Encryption: checked

Authentication: Verizon or Aol username and password required

Solution 3: Check your Internet Connection

If you are not having a proper speed of internet connection, you are likely to face log-in problems with Aol mail and other Activities and web services as well. Here are mentioned few things that you must try if there is an issue with the internet connection.

  • Check well the performance of your router and modem

  • Make sure your internet cables are properly connected to your device

  • Your @Aol equipment is connected to the network

  • Restart the router and modem

  • Remove the obstacles between your device and the router, modem as well.

Solution 4: Fix Browser Issues

Without a compatible browser, you can never log-in to your Aol email account hence make sure you are using the browser that supports Aol services. If your browser is compatible but you are still unable to access the Aol email account, here are few tips that might help.

  • Clear your browser from history, cache, and cookies.

  • Update the version of your browser for optimum performance

  • Close the browser and re-open again.

  • Switch to a different browser.

Important Note: We also suggest you keep your antivirus and firewall programs disabled while trying to access the Aol email support account as they can disturb the log-in process.

Solution 5: Check if Verizon Server is Down

In case there Verizon email is down or there is an outage, you are likely to face Aol email problems especially the login issues, therefore checking the server performance is very important. If the server is down, you can’t do much instead wait. So to check the server status of Aol, go to

People also ask

  1. Why did my AOL email stop working?

  2. Why does AOL keep telling me my password is wrong?

  3. Is AOL Mail down at the moment?

  4. Why does my AOL mail say account error?

  5. How do I contact customer support ?