How to connect to AOL
AOL, or formerly called America Online, is one of the leading mass media corporations and websites in the United States. It offers services such as online search engines, media, and other digital services. Do you want to enjoy and take advantage of all these features it offers? Well, all you need to do is simply connect to AOL. It is a simple process.
Sign up for an email account
Visit AOL to sign up for an account. All you need to do to start connecting to AOL is sign up for an email account. To do this, open a new browser tab on your computer and visit the AOL website at http://www.aol.com/.
Go to the registration page. Click on the "Sign up" link in the upper right corner of the web page to start creating your account. This will take you to the registration page.
Fill the form. Enter in the text fields provided some of your basic personal information such as the following:
The username you would like to use with your AOL account
Password you would like to use to protect your account
Name and surname
Location and zip code
Date of birth and gender
Finish the process. Click the "Sign Up" button at the bottom of the page to complete the process and create your account.
2. Connecting to AOL
Go to AOL. Open the AOL website again and click the "Login" link in the upper right corner of the web page. This will take you to the AOL login page.
Sign in. Enter the username and password of the account you created in the text field provided. After that, click the blue "Login" button to log in and start connecting to AOL.
You just need an account to start enjoying and using all the amenities AOL has to offer.
Best Practices for Calling AOL Customer Service
There are several things you can do to ensure that your call to AOL goes smoothly and that you get a quick resolution to your problem:
Before you call, make sure you have the correct number. AOL still supports Netscape and there is a different number for these accounts. In addition, there are other numbers for support in Spanish and TTY (services for the hearing impaired).
Call during support hours. Technical support is 24/7 for paid subscribers. Other requests are handled during different days and times.
Have the documentation pertinent to your case on hand. If you're calling with a technical issue, please be at your computer or have your device handy so you and the representative can troubleshoot the issue. If you're calling about a billing problem, have your statements or bills nearby.
Have a way to take notes during your call. These can be useful if you have to escalate your case.