Your privacy and data security are extremely important to us. We are committed to the responsible management, protection, and use of your personal information. This Privacy Policy ("Policy") explains how Antivirus Snap Clean and its affiliates and subsidiaries (collectively, "we," "us," or "our") collect, use, disclose, and safeguard your information when you use our mobile application (the "App") available for download on the Google Play Store, as well as any related services (collectively, the "Services").
Please read this Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
We collect several types of information from and about users of our Services, including information that could identify you personally ("Personal Data") and information that does not identify you ("Non-Personal Information"). We collect this information to provide, improve, and secure our Services, as well as to comply with legal obligations.
1.1 Device Information
When you use our App, we automatically collect certain information about your device and network connection to enhance your user experience. This information may include:
Device identifiers: android_id, device_id, GAID (Google Advertising ID), ad_id
Device specifications: model, brand, manufacturer
System information: operating system version, system version name/number
Display properties: screen resolution, screen density, screen width and height
Network information: network status, Wi-Fi status, connection type
Application information: application version number, version name, installed package usage
Storage information: storage card status, available storage
Installed applications: list of applications installed on your device
Notification bar access and settings
1.2 Usage Data
We automatically collect information about how you interact with our Services ("Usage Data"), including:
App interactions: number of times the App is opened, pages viewed, session duration
Feature usage: permissions status, function performance (e.g., virus detection results)
Technical logs: crash reports, timestamps (first open, session start/stop)
App details: package name, app brand, app network status, app model
System language and time zone settings
1.3 Log Data
Our servers automatically record information ("Log Data") when you use the App, which may include:
Technical information: IP address, mobile carrier, browser type and version
Configuration data: settings made available by your device or browser
Identifiers: device version and identification number
1.4 Android Advertising ID
We use your Android advertising identifier to deliver personalized advertising experiences. This identifier is used solely for advertising and analytics purposes. It does not contain sensitive personal information and cannot be used to identify you personally. It is not linked to any persistent device identifiers or personally identifiable information.
1.5 Information from Third-Party SDKs
Our App integrates third-party software development kits (SDKs), including the Trustlook SDK which powers our antivirus engine. The Trustlook SDK collects certain information to provide security services, including:
List of installed applications
Application static and behavioral analysis data
Application risk assessments
This information is used exclusively to analyze apps for potential security threats and provide you with risk reports.
1.6 Non-Personal Information
We may collect aggregate or anonymized information that cannot reasonably be used to identify you. This may include:
Hardware model and operating system version
Unique device identifiers (not linked to personal data)
Mobile network information
Technical information about how you connect to our Services
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Service Provision and Improvement
To provide, operate, and maintain our Services
To personalize your experience and deliver content relevant to your interests
To understand how users access and use our Services, enabling us to improve functionality and develop new features
To provide customer support and respond to your inquiries
2.2 Advertising and Marketing
To deliver targeted advertisements that are more relevant to you
To measure the effectiveness of our advertising campaigns
To send you promotional communications about our Services (where permitted by law)
2.3 Security and Compliance
To detect, prevent, and address technical or security issues
To protect against malicious, deceptive, or illegal activity
To comply with legal obligations and enforce our Terms of Service
2.4 Analytics
To analyze usage trends and preferences
To compile aggregate statistics about user behavior
To improve the overall performance and user experience of our Services
3. Legal Basis for Processing (EEA Users)
If you are located in the European Economic Area ("EEA"), the United Kingdom, or Switzerland (collectively, "Designated Countries"), we process your personal information under the following legal bases:
Contractual Necessity: Processing necessary to perform our contract with you (e.g., providing the Services you request)
Legal Obligation: Processing necessary to comply with applicable laws (e.g., accounting rules, law enforcement disclosures)
Legitimate Interests: Processing necessary for our legitimate interests (e.g., improving our Services, ensuring security, communicating with users)
Consent: Processing based on your consent (e.g., for certain cookies or sharing information with advertising partners)
Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies and individuals to facilitate our Services, provide services on our behalf, perform service-related functions, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are contractually obligated to protect your information in accordance with this Policy.
4.2 Business Partners
We may share your information with our business partners, including publishers and data tracking companies, to measure advertising interactions and better understand usage patterns. These partners' use of your information is governed by their own privacy policies.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Protection of Rights
We may disclose your information to enforce or apply our Terms of Service and other agreements, or to protect the rights, property, or safety of our company, our users, or others.
4.5 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.
If we transfer your personal information from the EEA to countries outside the EEA, we take appropriate safeguards to ensure your information is protected. These measures may include:
Transferring to countries that the European Commission has deemed to provide an adequate level of protection
Using standard contractual clauses approved by the European Commission
Implementing other appropriate safeguards required by applicable law
You may request a copy of the relevant safeguards by contacting us using the information provided in Section 14.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Product Data: We generally retain product-related information for no more than 36 months to ensure our Services function properly and to evaluate improvement opportunities.
When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not possible (e.g., information stored in backup archives), we will securely isolate it from further processing until deletion is possible.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
Encryption of data in transit and at rest where appropriate
Regular security assessments and monitoring
Access controls limiting internal access to personal information
Contractual requirements for third parties to maintain data security
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information.Â
8.1 Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
8.2 Right of Access
You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge unless requests are manifestly unfounded or excessive.
8.3 Right to Rectification
You have the right to request correction of inaccurate or incomplete personal information we hold about you.
8.4 Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal information where:
The information is no longer necessary for the purposes for which it was collected
You withdraw consent and there is no other legal basis for processing
You object to processing and there are no overriding legitimate grounds
The information was unlawfully processed
Deletion is required to comply with a legal obligation
8.5 Right to Restriction of Processing
You have the right to request restriction of processing where:
You contest the accuracy of the information (for a period enabling us to verify accuracy)
Processing is unlawful and you oppose erasure
We no longer need the information but you require it for legal claims
You have objected to processing pending verification of our legitimate grounds
8.6 Right to Object
You have the right to object to processing based on our legitimate interests or for direct marketing purposes. We will comply with your objection unless we have compelling legitimate grounds for processing that override your interests, or for legal claims.
8.7 Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit it to another controller.
8.8 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged violation occurred. We encourage you to contact us first so we can attempt to resolve your concerns.
9. California Privacy Rights
If you are a resident of California, the California Consumer Privacy Act ("CCPA") provides you with additional rights regarding your personal information. This section applies solely to California residents.
9.1 Right to Know
You have the right to request that we disclose the following information about our collection and use of your personal information over the past 12 months:
Categories of personal information collected
Categories of sources from which personal information is collected
Business or commercial purpose for collecting personal information
Categories of third parties with whom we share personal information
Specific pieces of personal information we have collected about you
9.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, comply with legal obligations).
9.3 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights, including by:
Denying goods or services
Charging different prices or rates
Providing a different level or quality of services
Suggesting you may receive a different price or rate
10. Children's Privacy
Our Services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Note for California residents aged 13-16: If you are between 13 and 16 years of age, you have the right to opt in to the sale of your personal information. If you are the parent or guardian of a user in this age range, you may exercise this right on their behalf.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. We will notify you of any material changes by:
Posting the updated Policy within the App
Updating the "Last Updated" date at the top of this Policy
Providing additional notice as required by applicable law (e.g., email notification for significant changes)
Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Policy.
12. Third-Party Services
Our App may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.
13. Permissions We Request
To provide our Services effectively, we may request certain permissions on your device. These permissions are used only for the purposes described:
Storage: To read, modify, or delete contents of your storage for cleaning functionality
Wi-Fi connection information: To view and manage Wi-Fi connections
Internet access: To receive data from the internet and provide core functionality
Installed applications: To analyze apps for security threats (via Trustlook SDK)
Advertising ID: To deliver personalized advertisements
Notifications: To display important alerts and updates
You may adjust these permissions at any time through your device settings. Please note that disabling certain permissions may affect the functionality of our App.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: gemstechnology1@gmail.com