We're here to help you get the most out of your animal adventure
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If you've previously purchased the premium upgrade and need to restore it (for example, after reinstalling the app or switching to a new device), simply go to the Premium screen in the app and tap the "Restore Previous Purchase" button. Make sure you're signed in with the same Apple ID that was used for the original purchase. Your premium features will be automatically restored.
Yes! Animal Pals is designed with children's safety in mind. Our app contains no external links, third-party advertisements, or social features that could connect children with strangers. All content is educational and age-appropriate, focusing on teaching children about animals in a fun and engaging way.
The premium upgrade unlocks several additional features:
Access to all animal categories and species
Detailed information about animal speed and lifespan
Regular content updates with new animals and activities
Unlimited access to all coloring pages and memory games and animal sounds game
We love hearing from our users! If you encounter any issues with the app or have suggestions for new features or animals you'd like to see added, please contact our support team at sameralatawneh@gmail.com When reporting bugs, please include details about your device model and iOS version to help us troubleshoot effectively. We aim to respond to all inquiries within 48 hours.
Yes! Once downloaded, Animal Pals works completely offline. All animal sounds, images, and activities are available without an internet connection, making it perfect for travel, road trips, or areas with limited connectivity. An internet connection is only required for initial download, updates, or making in-app purchases
Didn't find what you were looking for? Please fill out our contact form below, and our support team will get back to you within 48 hours.