Welcome to "Animal Merge: Match Game" (hereinafter referred to as "the Game," "we," "us," or "our"). We understand the importance of your personal information and are committed to protecting its security and reliability. We strive to maintain your trust in us and adhere to the following principles to protect your personal information: consistency of rights and responsibilities, clear purpose, consent, minimization, security, user participation, and transparency.This Privacy Policy is designed to explain how we collect, use, store, share, and protect your information, and how you can manage your information. Please read and understand this Privacy Policy carefully before using the Game.1. Information We CollectTo provide and improve our game services, we may collect the following information related to you:
Non-Personal Information:
Gameplay Progress and Activity: Such as your game score, best score, unlocked animals, in-game purchases (e.g., diamond count, but excluding payment information), game settings, and preferences.
Device Information: Such as your device model, operating system version, device identifiers (e.g., IDFA, Android ID, but anonymized or aggregated), language settings, and screen resolution. This information is primarily used to optimize the game experience and troubleshoot issues.
Crash and Error Reports: If the game crashes or encounters an error, we may collect relevant log information to help us fix the problem.
Personal Information:
We do not actively collect personally identifiable information such as your name, email address, phone number, or precise geolocation, unless you voluntarily provide it (e.g., when contacting customer support).
In-App Purchase Information: When you make in-app purchases, the transaction is processed directly by the application store (e.g., Apple App Store). We do not collect or store your credit card number or other sensitive payment information. We only receive confirmation of a successful purchase and information about the purchased items, which is used to deliver the corresponding items in the game.
2. How We Use Your InformationWe collect information for the following purposes:
To Provide and Maintain Game Services: Including recording your game progress, scores, and syncing your in-game items.
To Improve and Optimize the Game Experience: Analyzing player behavior and preferences to improve game design, features, and performance.
For Troubleshooting and Customer Support: Diagnosing and resolving technical issues, and responding to your inquiries and requests.
To Process In-App Purchases: Verifying and completing your in-app purchase requests.
For Security Purposes: To prevent, detect, and investigate fraud, security risks, illegal activities, or violations of our agreements, policies, or rules with you or our affiliates, to protect the legitimate rights and interests of you, other users, or us or our affiliates.
To Comply with Legal Obligations: To comply with applicable laws and regulations.
3. Sharing and Disclosure of InformationWe will not share your personal information with any third-party companies, organizations, or individuals, except in the following cases:
With Your Explicit Consent: We will share your personal information with other parties after obtaining your explicit consent.
Third-Party Service Providers: We may share information with third-party service providers who assist us in operating and improving the Game (e.g., services for data analytics, error tracking). These providers will only access your information to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We conduct strict security assessments of the APIs and SDKs used by authorized partners to obtain information and agree on strict data protection measures with them, requiring them to process personal information in accordance with our entrusted purpose, service description, this Privacy Policy, and any other relevant confidentiality and security measures.
For example, in-app purchases are handled by platforms like the Apple App Store or Google Play Store, which have their own privacy policies.
Legal Requirements: We may share your personal information if required by mandatory provisions of laws and regulations, legal procedures, litigation, or mandatory requirements from government authorities.
To Protect Our Rights: As necessary to enforce our terms of service, protect our rights, property, or safety, or the rights, property, or safety of our users or the public.
4. Data Storage and Security
Data Storage Location: Information we collect about you is stored on our servers, which may be located in countries/regions outside of your jurisdiction. We will store user personal information collected within the territory of China in China in accordance with laws and regulations (if applicable).
Data Security Measures: We have implemented industry-standard security measures to protect the personal information you provide against unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably practicable measures to protect your personal information. For example, we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent data from malicious attacks.
Although we have taken reasonable security measures, please understand that due to technological limitations and various possible malicious means, in the internet industry, even with our best efforts to strengthen security measures, it is impossible to always guarantee 100% information security. You need to understand that the systems and communication networks you use to access our services may experience problems due to factors beyond our control.
5. Children's PrivacyThe Game is primarily intended for adult users. We attach great importance to the protection of minors' personal information.
If required by applicable law, for personal information of children collected without parental consent, we will only use or publicly disclose this information if permitted by law, with the explicit consent of parents or guardians, or as necessary to protect the child.
If we discover that we have collected personal information from a child without prior verifiable parental consent, we will endeavor to delete the relevant data as soon as possible.
Depending on the laws in your region, if you are a minor, please read and agree to this Privacy Policy jointly with your parent or legal guardian.
6. Your RightsDepending on the applicable laws in your jurisdiction, you may have the following rights:
Access Your Information: You have the right to access the information we hold about you.
Correct Your Information: If you believe that the information we hold about you is inaccurate or incomplete, you have the right to request us to correct it.
Delete Your Information: In certain circumstances, you have the right to request us to delete your information.
Restrict Processing: In certain circumstances, you have the right to request us to restrict the processing of your information.
Data Portability: In certain circumstances, you have the right to receive your information in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
If you wish to exercise these rights or have any questions, please contact us using the contact information provided at the end of this policy.7. Third-Party ServicesThe Game may contain links or integrations with third-party websites or services (e.g., app stores). These third-party services have their own privacy policies, and we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third parties.8. Changes to This Privacy PolicyWe may revise the terms of this Privacy Policy from time to time. When changes occur, we will display the changed Privacy Policy to you in the form of push notifications, pop-ups, etc., when the version is updated. Please note that we will only collect, use, process, and store your personal information in accordance with the updated Privacy Policy after you click the consent button; if you do not agree with the changed content, please stop using the Game immediately.9. Contact UsIf you have any questions, comments, or suggestions about this Privacy Policy, or if you wish to exercise your rights, please contact us via:Email: i@ztyuu.com