WORK EXPERIENCE

HRO PEO Payroll and COBRA Services and LOA Solutions Analyst III (Subject Matter Expert)

July 2024 – Present

Hexaware Technologies

Duties and Responsibilities:

• Resolve payroll-related inquiries and issues from employees; providing clear and accurate information.

• Manage COBRA continuation coverage, including enrollment, billing and compliance with COBRA regulations.

• Handle leave of absence (LOA) requests, ensuring proper documentation and compliance with company policies and legal requirements.

• Stay updated on changes in payroll, COBRA and LOA regulations and implement necessary updates to company policies and procedures.

• Handles and resolves escalated employee complaints and issues concerning Payroll, COBRA and LOA; manages related inquiries redirected from the solutions center, and ensures everything runs smoothly and by the book as your go-to pro for all things Payroll, COBRA and LOA-related.

HRO PEO PAYROLL SPECIALIST III (Subject Matter Expert)

October 02, 2022 – November 02, 2023
Star Nursing Inc.

Duties and Responsibilities:

• Process and review automated and manual employee payrolls in compliance with applicable regulations, policies, and procedures.

•  Enter, update, and retrieve information from various automated, human resources, and payroll systems.

• Maintain payroll processing controls and assist with setups of deductions, garnishments, voluntary deductions, terminations, and direct deposits.

• Prepare reports such as IRS Form W-2, Employer’s Quarterly Federal Tax Return (IRS Form 941), and unemployment wages for submission to various state and federal agencies.

• Handle payroll inquiries and resolve issues related to payroll matters and tax issues.

• Develop and maintain internal controls to ensure proper deductions and distribution of money collected for deferred compensation, flexible benefits programs, child support programs, IRS levies, and other deductions.

• Distribute paychecks and statements of earnings and deductions.

• Conduct audits to ensure proper payroll procedures and compliance with internal policies.

• Collaborate with HR personnel to ensure compliance with all employment laws, regulations, and policies.

• Stay up-to-date with changes in payroll laws and regulations to manage compliance.

•  Provide guidance to other payroll specialists and HR staff as needed.

• Maintain employee records.

• Develop and enforce HR policies.

HR Generalist

July 11, 2018 – September 30, 2022
BQ Industrial Corporation Inc.

Duties and Responsibilities:

• Develop and implement HR policies and procedures to ensure compliance with labor laws and regulations.

• Manage the recruitment process, including job postings, interviewing, and onboarding new employees.

• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.

• Handle employee relations issues, including conflict resolution, disciplinary actions, and performance management.

• Maintain employee records and ensure data accuracy in HR systems.

• Conduct training and development programs to enhance employee skills and knowledge.

• Assist with payroll processing and ensure timely and accurate payroll distribution.

• Monitor and report on HR metrics, such as turnover rates and employee satisfaction.

• Support organizational development initiatives and change management processes.

• Collaborate with department managers to address HR-related needs and provide guidance on HR best practices.