Anekk Innovations Private Limited (“our”, “us”, “we”, “Company” or “Anekk”) is a company incorporated

in India under the provisions of the Companies Act, 2013, having its registered office at E90, Sector 52,

Noida, Uttar Pradesh, India - 201301. The Company is the exclusive licencee in India of the Website abd

App. [Anekk, through its Website (www.anekk.com) and App runs an employee financial wellness platform

that enables employees to track their salaries and withdraw the earned amount on credit, at any time,

extended by Lending Partner (as defined below), subject to agreed-upon transaction fees.]

The purpose of this privacy policy (“Policy”) is to give you information on how Anekk collects, stores, uses,

discloses, transfers and processes your Information when: (a) you use our websites including the Website,

software applications, mobile applications including the App or platform(s) of any of our Lending Partner;

or (b) you avail any Services (as defined below) which we may offer to you either directly through our

Websites and/ or the App or through a merchant or partner platform; including the steps we take to protect

your Information. By accessing the Website, the App and/ or using the Services directly or indirectly, you

agree that you have read and understood, and agree to be bound by this Policy.

While accessing the Website, the App and/ or using the Services directly or indirectly, in the past, present or

future, you may be required to provide your specific and prior consent for us to collect, use, store, disclose

or otherwise process your Information. You further acknowledge and accept that your specific consent

provided on our Website, the App, and/ or during usage of the Services shall also be applicable to your

Information submitted to us, directly or indirectly, in the past.

We reserve the right to revise/amend/modify/update this Policy as well as other polices and terms and

conditions and our Services from time to time, without prior notice. It is strongly recommended for you to

return to this page periodically to review the most current version of this Policy and how your personal data

may be used.

BY ACCEPTING THE TERMS AND CONDITIONS OF THE WEBSITE AND/ OR THE APP, YOU

AGREE TO THE TERMS OF THIS POLICY. Please review the following carefully so that you understand

our privacy practices. If you do not agree with any part of this Policy, please refrain from using our Services

immediately.

In the event you have any queries or need any clarifications about this Policy, please feel free to contact us

through email address provided on our Website and the App.

1. DEFINITIONS

1.1. “App” means the software applications or mobile applications including the Anekk application.

1.2. “Applicable Law(s)” means all laws, ordinances, statutes including the Digital Personal Data

Protection Act, 2023, and the Information Technology Act, 2000, rules, orders, decrees, judgments,

injunctions, licenses, permits, approvals, authorizations, consents, waivers, privileges, agreements,

and regulations of any governmental authority having jurisdiction over the relevant matter as such,

and as may be amended, modified, enacted or revoked from time-to-time hereafter.

1.3. “Information” means Personal Data, non-personal data, and cookies.

1.4. “IP” means the Internet Protocol.

1.5. 1.6. 1.7. “Lending Partner” shall mean various partner banks and financial institution of Anekk, who are

registered with RBI to provide financial products and services.

“Personal Data” means any data about an individual who is identified by or in relation to such data.

“RBI” shall mean the Reserve Bank of India.

11.8. “Services” shall mean products, features, services, technologies, software that are being offered by

Anekk on the Website and/ or the App.

“URL” means the Uniform Resource Locator.

1.9. 1.10. “Website” refers to [www.anekk.com] and additional portals/ micro/ mini/ mobile sites that link to

the main back-end to create a distributed presence to fulfil the needs and functional requirements of

all segments of customers. It is clarified that the term ‘Website’ includes all pages that are sub-

domains or are associated with or exist within each website which is hosted by Anekk.

2. COLLECTION OF INFORMATION

These are the categories of Information that we collect from you:

2.1. Personal Data:

2.1.1. 2.1.2. 2.1.3. 2.1.4. 2.1.5. 2.1.6. 2.1.7. User data: We collect the data you provide to us when you create or update your account on

our Website and/ or the App. This includes your name, phone number, email address,

permanent account number (PAN), date of birth, pin code, nature of employment, official

employment email address and name of employer, and monthly income. We may require

you to share further data at a later date to confirm the veracity of your data or under any

additional features added to the Website and/ or App. We also collect the data provided by

you, including emails or chats, during correspondence with us. We collect your data when

you subscribe, search or avail any Services including while reporting problems/ grievances

in relation to the Services or the Website and/ or the App.

Financial and KYC Data: The Lending Partners and we collect your data when you access

and opt to avail our Services including the loan/ credit facility provided by our Lending

Partner and facilitated by us. This data includes your photograph, Aadhar number, PAN,

parents’ names, bank account number and its IFSC, proof of address (which may include

your electricity bill, rental/ lease agreement, gas bill, passport, driver’s license or voter’s

identity card, or any other document the Website and/ or the App may be able to record).

Location Data: We collect your device location for verifying your address for the know

your customer (KYC) check and completing the onboarding process.

Camera Data: We use your webcam and/ or phone’s camera to capture your selfie for

verification, scanning the QR codes, and for uploading documents as per the instructions of

our Lending Partners in accordance with the Applicable Laws.

Credit Bureau Checks: With your consent, we conduct inquiries with credit bureaus,

regulatory authorities, or any relevant third parties to verify your credit history or gather

any other necessary data.

Device data: When you install the App, we store your data with unique identifiers tied to

the device you are using. We fetch data from the device when you download and install the

App by explicitly seeking permission from you to get the required data from the device. We

also collect your log data (via the domain server through which the user accesses the App

search queries, IP address, caches, date, etc.) to improvise the App’s functionality. In

addition to the above, we also track and collect the data related to the performance of the

App and other diagnostic data for identifying and resolving any technical glitches that may

be identified from such data and also for improving the overall functionality of the App.

Installed Application Data: We collect and transmit a list of specific installed applications’

metadata which includes the application name, package name, installed time, updated time,

version name, and version code of each installed application on your device. This data may

be collected even when the App is not in use or is closed.

22.2. Non-Personal data:

2.2.1. 2.2.2. This is the data that does not identify a specific individual by itself or in combination with

other data. We may gather certain demographic data about you including gender and

consumer preference based on how you navigate the Website and/ or the App.

We may also gather data relating to human resource management through an attendance

tracking system using geolocation or selfie-based feature to mark attendance with

regularisation and leave requests with a track of attendance records.

2.2.3. This data may be compiled and analysed on both a personal and an aggregated basis. This

data may include the website’s URL that you just came from, which URL you next go to,

what browser you are using, and your anonymised IP address.

2.2.4. We may use your non-personal data to analyse request usage patterns and behaviours to

enhance our Website and/ or the App, Services, or use it for our marketing purposes. We

reserve the right to use and disclose non-personal data to any third party at our discretion.

2.3. Cookies:

2.3.1. 2.3.2. (b) A cookie is a small piece of data sent from a webpage and stored in a user’s web browser,

mobile phone, or other device while the user is browsing that webpage. A cookie can help

the webpage provider to recognize your device the next time you visit that webpage, provide

you with access to certain functions on the webpage and/or register your surf patterns. There

are other technologies such as pixel tags, web bugs, web storage and other similar files and

technologies that may carry the same functions as cookies. In this Policy, we use the term

‘cookies’ for cookies and all such similar technologies.

We use the following cookies:

(a) Strictly necessary cookies: These cookies are strictly necessary in order to enable

you to move around the Website and use its features. The Website cannot function

without these cookies. The strictly necessary cookies do not require your consent as

they enable Services you have specifically asked for and which cannot be provided

otherwise.

Functionality cookies: These cookies enable the Website to save details that you have

provided in order to offer a better experience, such as, e.g., allow the Website to

remember choices you make such as your username, language or the region you are

in. Some parts of the Website may not function properly without these cookies. These

cookies may be automatically enabled and can be managed to your preferences

through your browser settings.

Performance cookies: These cookies are used in order for us to analyze the

performance and design of the Website and to detect errors. These cookies also

enable us to recognise that you have visited the Website before, which sites on the

Website that visitors visit most frequently and how much time visitors spend on the

Website. These cookies are automatically enabled and can be managed to your

preferences.

We also use cookies from third parties. This means that third parties have created

these cookies, and the cookies are set on your device via our Website. We do this to

be able to measure how our web-application performs on different devices, which is

used to improve the application performance across various environments.

(c) (d) 32.3.3. By clicking ‘I Accept’ on our cookie banner on the Website you consent to the use of

2.3.4. 2.3.5. 2.3.6. 2.3.7. cookies.

The data processing that occurs through cookies is based on your consent as a legal ground

for processing. This means that you have a choice to allow or deny some or all of the

cookies, except for functionality cookies. Most web browsers also allow you to manage

your cookie preferences. You can set your browser to refuse cookies or delete certain

cookies. In general, you should also be able to manage similar technologies by using your

browser’s preferences.

You can review or remove cookies that have already been set through your web browser.

The way you can do this usually differs from one web browser to another. Most web

browsers have published instructions on how to manage cookies.

Since cookies are always set to the device you use to visit the Website, you will need to

separately manage cookies on all the different devices you use to visit the Website.

Please note that if you choose to block cookies, the functioning of the Website may be

affected.

3. STORAGE OF INFORMATION

3.1. 3.2. 3.3. 3.4. 3.5. 4. 4.1. Please note that we do not store all the Information provided by you, except basic personal

information such as your name, contact number, transactional details, and address details to fulfil

our legal obligations, resolve disputes, and enforce our agreements, all under Applicable Laws. We

indicate the mandatory and optional fields whenever possible. You have the choice not to provide

certain Information by opting out of specific services or features on the Website and/ or the App.

While browsing some sections of the Website and/ or the App do not require registration, certain

activities such as availing loans from our Lending Partners do require registration and providing the

requisite details. [Information collected as part of our outsourcing services for our Lending Partners

is collected based on their instructions and transferred to them upon completing the preliminary

onboarding.]

[We do not collect any biometric data from you for any of our Services. If any of our representatives

request such data, please refrain from providing it and notify our Data Protection Officer/ Grievance

Redressal Officer (contact details are provided below).]

Your Information may be processed either locally in India, or in any other country where our

approved third-party service providers operate, worldwide, as permitted by Applicable Laws,

provided that transaction related data i.e., data pertaining to our Services will be stored in India. Our

databases and Information are stored on secure servers with appropriate firewalls. Anekk uses

industry standard physical, technical, and administrative security measures to safeguard all

Information, confidential and secure. We conduct periodic reviews of our security measures

pertaining to our Information collection and storage to guard against unauthorized access to systems.

Given the nature of internet transactions, Anekk does not take any responsibility for the transmission

of Information including user data shared by you. Any transmission of Information on the internet

is done at your risk and Anekk shall not be responsible for the circumvention of the privacy settings

or security measures either by you or any third party.

PURPOSES OF COLLECTION AND USE OF INFORMATION

We collect Information from you to facilitate lending and non-lending services, and we ensure that

the Information is used solely for the intended purposes outlined below:

44.1.1. Establishing identity: We collect Information to establish and verify your identity

4.1.2. 4.1.3. 4.1.4. 4.1.5. accurately.

Facilitating KYC: We use the Information to facilitate the KYC process as per the

instructions of our Lending Partners.

Troubleshooting and administration: The Information is utilized to troubleshoot issues,

monitor, improve, and administer our Website and/ or the App. We analyze the usage

patterns of the Website and/ or the App, diagnose service or technical problems, and

maintain security. We also collect Information (about your device) to provide automatic

updates and additional security so that your account is not used on other people’s devices.

We further collect other identifiable Information including your transaction history on the

Website and/ or the App when you set up an account with us.

Service provision: We use the Information to provide Services including facilitating loans.

Anekk may also access, gather, and disclose Information to its Lending Partners. When

sharing this Information, Anekk will ensure secure transmission and require all recipients

to adhere to confidentiality, fidelity, and secrecy obligations by signing appropriate

agreements. Additionally, Anekk may share Information with financial and non-financial

companies, government agencies, courts, legal investigators, or other non-affiliated third

parties when requested by you or your authorized representative, or when legally required

or permitted under Applicable Law.

Customization: The collected Information enables us to design and offer customized

Services in collaboration with our third-party partners.

4.1.6. Communication: We use the Information to send communications, notifications, and

information about requested Services, and to process queries and applications made on the

Website and/ or the App.

4.1.7. Consumer interest and satisfaction: We measure consumer interest and satisfaction in our

Services, helping us manage our relationship with you.

4.1.8. Marketing and promotion: The Information is used for marketing and promotional

purposes, including sending promotional SMS, emails, and WhatsApp messages to inform

you about online and offline offers, products, services, and updates.

4.1.9. Data analysis: We conduct data analysis to improve the Services.

4.1.10. Compliance with Applicable Laws and regulations: We utilize Information to comply with

Applicable Laws.

4.1.11. Dispute resolution and fraud prevention: The Information is used to resolve disputes, detect,

and protect against suspicious or illegal activity, fraud, and other criminal activities

including prevention of corporate espionage, maintenance of confidentiality of trade

secrets, intellectual property, classified information or provision of any service or benefit

sought by you.

4.1.12. Customized experience and terms enforcement: We customize your experience on our

Website and/ or the App and enforce our terms and conditions effectively.

4.1.13. Emergencies: The Information may be used to take measures to provide you medical

treatment or health services during an epidemic, outbreak of diseases, or any other threat to

public health. We may also use the Information for responding to a medical emergency

involving a threat to the life or immediate threat to your health or any other individual.

5Information may also be used for taking measures to ensure safety of, or provide assistance

or services to, any individual during any disaster, or any breakdown of public order.

5. DISCLOSURE OF INFORMATION

5.1. We will only share your Information with our trusted third parties, including regulated financial

partners and vendors, to facilitate the Services. Here is how we disclose and share your Information:

5.1.1. Facilitation of services: We may share your Information with financial service providers,

banks, non-banking financial companies (NBFCs), and our Lending Partners to facilitate

loans, credit facilities, or any other services.

5.1.2. Data analysis: We share your Information with third-party partners to conduct data analysis,

enabling us to better serve you and improve our services.

5.1.3. Enforcement and protection: In certain cases, we may disclose your Information to enforce

our terms of use or as part of corporate divestitures, and mergers, or to protect the rights,

property, or safety of our users, ourselves, or others. This may involve sharing Information

with other companies and organizations to prevent fraud and reduce credit risks.

5.1.4. Tracking user interaction: We may share Information with technology partners to track user

interactions on our Website and/ or the App on behalf of Anekk.

5.1.5. Business transactions: If our assets merge with or are acquired by another business entity,

or if there is a reorganization, amalgamation, or restructuring of our business, we may share

your Information with that entity. The receiving business entity will be bound by this Policy

regarding your Information.

5.1.6. Third-party technology providers: We may disclose your Information to third-party

technology or data source providers.

5.1.7. Confidentiality agreement: We share your Information with third parties under a

confidentiality agreement, ensuring that they only use the Information for the purposes

outlined in this Policy. We guarantee that there will be no unauthorized disclosure of your

Information shared with third parties.

5.1.8. Completeness of Information: We shall ensure that the Information shared with third parties

are complete, accurate and consistent with the Information provided by you.

5.1.9. Regulatory compliance: We may disclose your KYC journey or related Information to

relevant regulatory authorities as part of our statutory audit process.

5.1.10. Governmental and judicial authorities: If required by Applicable Law, we may share your

Information with governmental authorities, quasi-governmental authorities, judicial

authorities, and quasi-judicial authorities. This will be done in compliance with legal

obligations under Applicable Laws. By accepting this Policy, you consent to the disclosure

of your Information for such regulatory purposes.

5.2. We may disclose or share non-personal, anonymous or aggregated data with third parties including

usage statistics of our Services, or IP addresses. Aggregated non-personal data is the data recorded

about users and collected into groups so that it no longer reflects or references an individually

identifiable user. These third parties may collect data when users visit our Services. These third

parties may use this aggregated data about your visits to this and other websites in order to provide

advertisements on the other websites and other forms of media about goods and services of interest

to you.

65.3. 5.4. 6. 6.1. 6.2. 6.3. 6.4. Through this Policy, we hereby seek your consent to transfer your Information to our approved third-

party service providers under designated contracts for the purposes as may be communicated to you

from time to time. Should your Information move outside India, we will ensure to comply with the

provisions of Applicable Laws and will also ensure that our third-party processors shall also comply

with the same level of data protection as are applicable in India under Applicable Laws.

Please be assured that we take appropriate measures to ensure the security and confidentiality of

your Information when sharing it with third parties.

SECURITY MEASURES TO PROTECT INFORMATION UNDER OUR CONTROL

We employ reasonable physical, administrative, and technical safeguards to prevent unauthorized

access, use, and disclosure of your Information. This includes encryption of transmitted data over

the internet. We also require our registered third-party service providers to implement measures to

protect your Information.

Our Website and/ or the App have robust security measures in place to safeguard against loss,

misuse, and alteration of Information under our control. This allows us to defend against a wide

range of security threats, from basic vulnerabilities to sophisticated attacks. From time to time, we

review our security procedures in order to consider appropriate new technology and methods.

To ensure the security and privacy of your Information, we take the following measures:

6.3.1. 6.3.2. 6.3.3. 6.3.4. 6.3.5. 6.3.6. 6.3.7. Encryption: We utilize encryption techniques to maintain the privacy of your Information

during transmission.

OTP verification: We offer security features like one-time password (OTP) verification to

enhance account protection.

Regular reviews: We regularly review our data collection, storage, and processing practices,

including physical security measures, to prevent unauthorized access to our systems.

Restricted access: Information is restricted to employees, contractors, and agents who

require access to process it. These individuals are bound by strict confidentiality

obligations, and failure to comply may result in disciplinary action or termination.

Compliance with regulations: We adhere to Applicable Laws and regulations, ensuring

compliance with data protection requirements.

Data transfers: We comply with legal frameworks relating to the transfer of data, as

mandated by Applicable Laws.

Complaint resolution: In the event of formal written complaints, we promptly respond and

collaborate with the appropriate regulatory authorities, including local data protection

authorities, to resolve any data transfer-related concerns that cannot be resolved directly

with you.

However, as with any information travelling over the internet and kept in servers, we cannot

guarantee absolute security. Additionally, we use commercially reasonable computer security

safeguards to protect our databases and servers against risks of loss, unauthorized access,

destruction, misuse, modification, or inadvertent or improper disclosure of data. These include

internal reviews of our data collection, storage and processing practices and security measures, as

well as physical security measures to guard against unauthorized access to systems where we store

Information. Security risks, however, cannot be completely eliminated and we therefore cannot

guarantee complete security. If you send us an email, you should know that email is not necessarily

7secured against interception. Therefore, if your communication will include sensitive personal

information like your bank account, charge card, or social security number, and you prefer not to

transmit it electronically, please contact us by postal mail or telephone rather than email. We do not

send emails asking for a user's username and password or its windows username and password or

any other username or password.

6.5. Please be aware though that, despite our best efforts, no security measures are perfect and

impenetrable, and no data transmissions over the web can be guaranteed 100% secure.

Consequently, we cannot ensure or warrant the security of any Information you transmit to us and

do so at your own risk.

6.6. We ensure that our third-party service providers implement stringent security measures to safeguard

your Information against loss, misuse, or unauthorized alterations. Our third-party service providers

follow best practices such as separation of environments, segregation of duties, and role-based

access control. We do not permit unauthorized access to your non-public personal contacts or

financial transaction SMS data by any third party, except our trusted Lending Partners about lending

services. Please note that our Website and/ or the App may also include links to other websites. We

are not responsible for the privacy practices or content of such linked websites. This Policy only

addresses the collection, disclosure, and use of data by us. The linked websites may have different

data collection practices and policies, and we do not have control over their policies or any liability

with them.

7. MARKETING

In relation to the Services provided by us or by third parties with whom we share your Information

as per this Policy, you may receive marketing communications from Anekk or third parties, by

messages, or email or through other digital modes, on the Website and the App or such other

platforms including social media platforms, or on such third party platforms website and apps

including social media platforms, if you have provided us your Information. We may market our

own Services including the products and services being offered by third parties using such

communication. The provision of such marketing activities shall be in accordance with Applicable

Laws. For the marketing activities done by us, we execute contracts with our merchants, service

providers, banks, or other third parties. You are entitled to opt out from receiving such marketing

communication by either clicking on opt-out link (if available) or un-subscribe by clicking the link

provided (if available) or by writing to us at support@anekk.com

8. YOUR RIGHTS

8.1. Data retention and data deletion: The retention period of your Information is determined by the

duration necessary to provide our Services. We may also retain and use basic personal information

such as your name, contact number, transactional details, and address details to fulfil our legal

obligations, resolve disputes, and enforce our agreements, all under Applicable Laws. If you no

longer want to use our Services and want your account/ Information to be deleted, you may contact

us at support@anekk.com to request that your user account be deleted. Your user account and all

your Information will be deleted within a period 30 days from the date on which you request deletion

thereof. Please note that after deletion, you will no longer be able to use our Services.

8.2. Access of Information: You may request Anekk to share a summary of Information that Anekk has

collected from you including the processing activities undertaken in relation to such Information,

and the identities of the third parties with whom such Information is shared along with description

of such Information. The details requested by you will be processed and delivered to you within a

period of 30 days from the date on which you request such Information. Anekk is not liable to share

any information to you relating to the identities of the third parties with whom such Information is

shared along with description of such Information if such Information is obtained by third parties in

accordance with Applicable Laws for the purposes of prevention/ detection/ investigation of

offences or cyber incidents, or for prosecution or punishment of offences.

88.3. Rectification of inaccurate or incomplete Information: You can change, correct, alter, modify, update

your Information at any time by e-mailing us at support@anekk.com. However, please note that in

the event you alter, update or delete your account Information, we cannot ensure the continuity or

quality of the Services being provided to you. We may permit or deny modification of any

Information, to the extent such Information is required by it order to be compliant with and observe

Applicable Laws. You have the right to ask us to correct inaccurate or incomplete Information

concerning you.

8.4. Data Portability: Data portability is the ability to obtain some of your Information in a format you

can move from one service provider to another. Depending on the context, you may also be entitled

to request copies of Information that you have provided to us in a structured, commonly used, and

machine-readable format and/ or request us to transmit this Information to another service provider

(where technically feasible).

8.5. Withdrawing consent and restriction of collecting data: Where you have provided your consent to

the collecting of your Information by Anekk, you (either yourself or through any one of your

representatives, as may be appointed by you under Applicable Law) may withdraw your consent at

any time by sending a communication to Anekk at support@anekk.com specifying which consent

you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness

of any processing activities based on such consent before its withdrawal. However, please note that

in the event you withdraw your consent, we cannot ensure the continuity or quality of the Services

being provided to you. All requests will be addressed no later than 30 days from the date such a

request for withdrawing the consent is made, after which Anekk and its affiliates shall cease process

the Information for which the consent is withdrawn, unless such processing without your consent is

required or authorized under Applicable Laws.

8.6. Data destruction protocols: Upon completion of the retention period for each category of

Information as described above, we shall delete or destroy, to the extent technically possible,

Information in our possession or control, or render the Information into anonymised data, so that it

no longer constitutes personal data.

9. YOUR DUTIES

9.1. You shall comply with the provisions of all Applicable Laws while exercising your rights set out in

this Policy.

9.2. You shall ensure not to impersonate another person while providing your Personal Data to us.

9.3. You shall ensure not to suppress any material information while providing your Information for any

document, unique identifier, proof of identity or proof of address issued by the government or any

of its instrumentalities.

9.4. You shall ensure not to register a false or frivolous grievance or complaint with Anekk or the Data

Protection Board of India.

9.5. You shall furnish only such Information as is verifiably authentic, while exercising the right to

correction or erasure under this Policy.

10. CHILDREN’S PRIVACY

Our Services are not directed to children, and we do not knowingly solicit or collect Information

from persons under the age of 18 (Eighteen). If we find out that a child has given us Information,

we will take steps to delete that Information and terminate the relevant account on our Website and/

or the App.

11. COMMUNICATION FROM US

9We may from time to time contact you via calls, SMS, emails, and other communication channels

to provide you with information about our Services, notifications on updates vis-à-vis our Services

(when we consider it necessary to do so), educational information, and promotions. Anekk may also

notify you if Anekk needs to suspend the App for maintenance temporarily and keep you informed

on security, privacy, or administrative-related communications. By setting up an account on Anekk,

you consent to us contacting you via call, SMS, push notifications, or any other communication

channel, as we may deem fit.

12. NOMINATION

You have a right to nominate or appoint a representative or agent to act on your behalf, who shall,

in the event of your death or incapacity, exercise your rights with respect to your Information.

13. AMENDMENTS

This Policy is subject to change from time to time. If we make changes to this Policy, we will post

the revised Policy www.anekk.com and update the ‘Last Updated’ date at the top of this Policy. If

you disagree with the revised Policy, you may delete your user account.

14. GRIEVANCE REDRESSAL

If you wish to place a complaint with regard to privacy requirements or laws, access any of your

Information or would like to update or correct any errors in your Information, please contact our

Data Protection Officer/ Grievance Redressal Officer so that we can consider and respond to your

request. All requests will be addressed no later than 30 days from the date such a request is made.

For any request, complaint, feedback, or grievances, please contact: -

support@anekk.com

If you have any questions or complaints about this Policy or Anekk’s handling practices, you may

send email to us at support@anekk.com.

In the event, your complaint or grievance against Anekk’s breach of Information or Anekk’s failure

to comply with the provisions of the Digital Personal Data Protection Act, 2023 and the rules made

thereunder, or Anekk’s failure to comply with directions of any court, is not addressed by Data

Protection Officer/ Grievance Redressal Officer within a period of 30 days, you may file a complaint

to the Data Protection Board of India in accordance with the Digital Personal Data Protection Act,

2023 and the rules made thereunder.