Ancestora AI Terms of Service

Effective Date: August 28, 2026  |  Last Updated: August 28, 2026

Please read these Terms of Service ("Terms", "Agreement") carefully before using the Ancestora AI mobile application (the "App", the "Service"). By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this Agreement and by our Privacy Policy, which is incorporated into this Agreement by reference. If you do not agree to these Terms, you must not use the App.

Apple App Store Notice

Ancestora AI is distributed exclusively through the Apple App Store. Please note the following:

1. This Agreement is concluded solely between you and Ancestora AI, and not with Apple Inc. ("Apple"). Apple is not a party to this Agreement and bears no responsibility for the App or its content.

2. The App is licensed to you under the terms of Apple's standard Licensed Application End User License Agreement ("Apple EULA"), which also serves as the Terms of Use referenced in the App Store. Where the usage rules set out in these Terms are less restrictive than, or otherwise conflict with, the Apple EULA, the Apple EULA will control.

3. Apple has no obligation whatsoever to furnish any maintenance or support services for the App.

4. In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any; to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.

5. Apple is not responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection or similar legislation.

6. Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.

1. Eligibility & Account Responsibility

You must be at least 13 years of age to use Ancestora AI. If you are between the ages of 13 and the age of legal majority in your jurisdiction, you may only use the App with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf. By using the App, you represent and warrant that you meet these age requirements and that you have full legal capacity to enter into this Agreement.

If you create an account within the App, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You may permanently delete your account and associated data at any time directly within the App (Settings → Delete Account), or by contacting us using the details at the end of this Agreement. You agree to notify us promptly of any unauthorized use of your account.

2. What Ancestora AI Does

Ancestora AI is an entertainment and self-exploration application that uses artificial intelligence to analyze user-submitted photographs and generate stylized ancestry-themed portraits, imagery, and related creative content ("Generated Outputs"). Features may be added, modified, or removed at our discretion.

For clarity: Generated Outputs are produced through statistical pattern recognition and generative modeling. They are offered strictly for entertainment, creative, and general informational purposes. They are not scientific, genealogical, genetic, medical, or forensic assessments of ancestry, ethnicity, or heritage, and must not be relied upon as such.

We do not guarantee that the App will be uninterrupted, error-free, or compatible with every iOS device or operating system version. You are solely responsible for any mobile carrier data charges, device requirements, or connectivity costs incurred in connection with your use of the App.

3. Grant of Limited License

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install, and use the App on Apple-branded devices you own or control, solely for your personal, non-commercial use.

You are strictly prohibited from: (a) reverse engineering, decompiling, or disassembling the App; (b) renting, leasing, lending, selling, redistributing, or sublicensing the App; (c) copying or creating derivative works based on the App; (d) removing or obscuring any proprietary notices; or (e) using the App in any manner that violates applicable law.

4. Your Photos, Uploads & Generated Outputs

4.1 Ownership

You retain all ownership rights in the photographs and other content you upload to the App ("User Content"). By submitting User Content, you grant us a limited, worldwide, royalty-free, non-exclusive license solely to process, transmit, and use that content for the purpose of operating the App and delivering the Generated Outputs you request. This license terminates once processing is complete, except as needed to comply with legal obligations or as described in our Privacy Policy.

4.2 Consent for Third-Party Photos

You represent and warrant that you either own the rights to, or have obtained the explicit consent of, every individual depicted in any photograph you upload. You may not upload images of any person, including minors, without appropriate authority or consent to do so.

4.3 Generated Outputs

Generated Outputs are provided to you for personal, non-commercial enjoyment. Because outputs are algorithmically generated, we make no representation that any two users, or any repeated request, will produce identical, accurate, or flattering results.

5. User Conduct & Content Standards

When using Ancestora AI, you agree that you will not:

• Upload content that is unlawful, defamatory, obscene, harassing, hateful, or that infringes the rights of any third party;

• Use the App for identity verification, authentication, biometric surveillance, profiling, discrimination, or any similarly invasive or unlawful purpose;

• Attempt to exploit, probe, or circumvent bugs, vulnerabilities, or rate limits in the App or its underlying AI systems;

• Use automated means (bots, scrapers, or similar tools) to access the App or extract data from it;

• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;

• Interfere with or disrupt the integrity or performance of the App or its infrastructure.

We reserve the right, but assume no obligation, to pre-screen, review, flag, filter, or remove any User Content at our sole discretion.

6. Premium Subscriptions & Billing

Ancestora AI offers optional auto-renewing subscription plans ("Subscriptions") that unlock additional features or usage allowances. Subscriptions are billed and managed exclusively through the Apple App Store, using the payment method associated with your Apple ID. Before you confirm any purchase, the App will clearly display the subscription's title, duration, price, and that it renews automatically.

6.1 Auto-Renewal

Unless cancelled prior to the end of the current billing period, your Subscription will automatically renew for a successive period of the same duration, and the applicable fee will be charged to your Apple ID account.

6.2 Cancellation

You may cancel your Subscription at any time by going to Settings → [your name] → Subscriptions on your device. Cancellation must be made at least 24 hours before the end of the current billing period to avoid being charged for the next period. If you previously purchased a Subscription on another device, use the "Restore Purchases" option within the App to restore your entitlement on a new device.

6.3 Nature of Subscription Purchases

Ancestora AI's paid offerings are structured exclusively as recurring, non-consumable subscription access — we do not sell consumable items, credit packs, tokens, or one-time-use virtual currency. Your Subscription simply grants continued access to premium functionality for as long as it remains active.

6.4 Refunds

All billing is handled by Apple, and refund requests must be submitted to Apple in accordance with its own refund policy. We do not have access to, and cannot directly process, your payment information or issue refunds ourselves.

• Cancel a subscription: https://support.apple.com/en-us/118428

• Request a refund: https://support.apple.com/en-us/118223

• Report a problem / refund portal: https://reportaproblem.apple.com

6.5 Price Changes

We may adjust Subscription pricing from time to time. Where required by law or Apple's policies, we will provide advance notice of any price increase before it takes effect on your next renewal, and you will have the opportunity to cancel before being charged the new price.

7. Intellectual Property

The App, including its software, design, graphics, trademarks, logos, and all content other than User Content, is owned by Ancestora AI or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in this Agreement transfers any ownership interest in the App to you; all rights not expressly granted are reserved.

8. Monitoring, Suspension & Removal

We reserve the right, at our sole discretion and without prior notice, to monitor use of the App, remove or disable access to any User Content, and suspend or restrict any account we reasonably believe violates this Agreement or applicable law.

9. Privacy

Our collection, use, and disclosure of your information, including photographs you upload, is described in our Privacy Policy, which is incorporated into and forms part of this Agreement. By using the App, you consent to the data practices described in the Privacy Policy.

10. Disclaimers & No Warranty

TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP AND ALL GENERATED OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the App will be free of viruses, malicious code, or other harmful components, and we expressly disclaim liability for any damage arising from such elements to the extent permitted by law. We are likewise not responsible for the availability or content of any third-party services, websites, or links accessible through the App, nor for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, network outages, or governmental action ("Force Majeure Events").

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ANCESTORA AI, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE APP.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) TEN U.S. DOLLARS (USD $10). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Ancestora AI and its affiliates, officers, and employees from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the App, your User Content, or your violation of this Agreement.

13. Suspension & Termination

We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice, including where we reasonably believe you have violated this Agreement. You may stop using the App and delete your account at any time as described in Section 1. Provisions of this Agreement that by their nature should survive termination — including ownership, disclaimers, indemnification, and limitation of liability — will survive.

14. Governing Law & Disputes

This Agreement is governed by the laws of the jurisdiction in which Ancestora AI operates, without regard to its conflict-of-law principles, except to the extent superseded by the Apple EULA as described above. Any dispute arising from this Agreement should first be raised informally by contacting us at the email address below so that we may attempt to resolve it in good faith before pursuing any formal proceeding.

15. General Provisions

15.1 Amendments

We may revise this Agreement from time to time. Material changes will be indicated by updating the "Last Updated" date above and, where appropriate, by an in-app notice. Your continued use of the App after changes take effect constitutes your acceptance of the revised Agreement.

15.2 Severability

If any provision of this Agreement is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement without restriction, including in connection with a merger, acquisition, or sale of assets.

15.5 Entire Agreement

This Agreement, together with the Privacy Policy and the Apple Licensed Application EULA, constitutes the entire agreement between you and Ancestora AI regarding the App, superseding any prior agreements.

15.6 Language

This Agreement is drafted in English. Any translated version is provided for convenience only, and the English version will govern in the event of any conflict.

Contact Us

If you have any questions about these Terms, please reach out: help@ancestoraai.com