Last Updated: February 27, 2026
MOON TEMPLE LIMITED ("we", "us", or "our") operates the mobile application Haven: Period Tracker (the "App").
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how your information is handled when you use the App.
By using the App, you agree to the practices described in this Privacy Policy.
Haven: Period Tracker is designed to help users track menstrual cycles, fertility windows, and related health information. The App may also provide AI-powered conversational assistance to support users in understanding their cycle data.
Because the App involves reproductive and health-related information, we apply enhanced safeguards to protect user data.
We comply with applicable global privacy regulations, including:
General Data Protection Regulation (GDPR) (European Economic Area)
California Consumer Privacy Act (CCPA) (United States)
Depending on how you use the App, we may collect the following types of information.
The App allows users to sign in using Google Account authentication.
When you log in using Google Sign-In, we may collect:
Google account identifier
Email address
Profile name
Authentication token required for login verification
This information is used only for:
account authentication
secure login
account management
We do not access your Google password.
Google login services are provided by Google LLC. Please refer to Google's privacy policy:
https://policies.google.com/privacy
The App allows users to voluntarily record reproductive health information.
This may include:
menstrual cycle dates
cycle length
ovulation predictions
basal body temperature
physical symptoms
mood and lifestyle records
sexual activity logs (optional)
This data is used only to provide core App features such as:
cycle tracking
ovulation prediction
fertility insights
health reports
The App includes an AI Assistant feature that allows users to ask questions about menstrual health and cycle information.
When you interact with the AI Assistant, we may process:
user questions or messages
AI-generated responses
conversation context needed to generate replies
AI interaction data is used for:
generating responses
improving AI response quality
maintaining service stability
AI-generated responses are informational only and do not constitute medical advice.
We may automatically collect limited technical information necessary to operate the App.
This may include:
device model
operating system version
app version
language settings
device identifiers
crash logs and diagnostics data
This information is used to:
maintain app functionality
detect crashes
improve performance
ensure service security
Some of the information collected by the App may be considered sensitive health data.
This includes reproductive health information such as:
menstrual cycles
ovulation indicators
fertility-related data
symptoms associated with menstruation
We apply strict protections to this information.
Sensitive health data:
is never sold to third parties
is never used for advertising
is used only to provide App functionality
Access to health data is strictly restricted and protected using secure infrastructure and encryption.
Users may delete their health data at any time through the App or by deleting their account.
The App offers optional premium subscription plans.
Available subscription plans may include:
Monthly Subscription
Yearly Subscription
Subscriptions provide access to premium features within the App.
Payment processing is handled entirely by the platform provider (Google Play or Apple App Store). We do not collect or store payment card information.
Subscription details that may be processed include:
subscription status
purchase confirmation
order identifier
subscription expiration date
Subscriptions automatically renew unless canceled before the end of the billing period.
Users can manage or cancel subscriptions through their App Store or Google Play account settings.
We use collected information to:
provide menstrual cycle tracking features
generate fertility predictions
support AI assistant responses
manage user accounts
process subscription access
maintain app functionality
improve app performance and stability
ensure security and prevent misuse
We do not sell personal data to advertisers or data brokers.
We do not sell or rent user personal information.
We may share information only in the following limited circumstances:
We may work with trusted infrastructure providers to operate the App, including:
cloud hosting providers
analytics infrastructure
AI service providers
These providers are contractually required to protect user data and use it only to provide services for us.
We may disclose information if required by law, regulation, or valid legal process.
User data may be stored and processed on secure servers located in the United States.
By using the App, you acknowledge that your information may be transferred to and processed in jurisdictions outside your country of residence.
We take appropriate safeguards to ensure such transfers comply with applicable privacy laws.
We implement industry-standard security measures to protect user information.
These measures include:
encrypted data transmission (SSL/TLS)
encrypted data storage
access control restrictions
security monitoring
However, no system can guarantee absolute security. We continuously work to improve our protections.
We highly value your privacy. According to applicable laws, you have the right to access, correct, export, and request the deletion of your personal data.
How to Exercise Your Right to Deletion (Operation Guide)
If you wish to cancel your account and delete all associated data, you can do so through the self-service function provided within the app. The specific steps are as follows:
1. Access Your Profile: Open the app's homepage and click the "My" tab in the bottom right corner.
2. Access Account Information: Find and click [Account Info] in the menu list.
3. Perform the Deletion Operation: At the bottom of the Account Information page, click [Delete Account].
4. Confirm Deletion: After reading the risk warning pop-up by the system, confirm the execution.
Data Retention Period
We retain your information only for the period necessary to achieve the purpose of providing our services:
- Account Information: Retained during the duration of your account to maintain the service.
- Health Data: Until the user actively deletes or cancels the account.
- Post-Cancellation Processing: Once you successfully perform the [Delete Account] operation, the related personal data will be permanently deleted from our servers within 30 days.
- Note: We may retain only a very small amount of necessary data for a statutory period of time, only when explicitly required by law (such as for tax or audit purposes).
Depending on your jurisdiction, you may have the following rights:
Right to Access – view your personal data
Right to Correction – correct inaccurate data
Right to Deletion – request deletion of personal data
Right to Withdraw Consent – stop certain data processing
Right to Data Portability – export your data
You may exercise these rights through the App or by contacting us.
The App is not intended for children under the age of 13 (or under 16 in certain regions).
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will delete such information promptly.
We may update this Privacy Policy periodically.
If significant changes are made, we will notify users through:
in-app notifications
update notices within the App
Continued use of the App after updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
MOON TEMPLE LIMITED
Email:
moontemplee@gmail.com