Microlearning
Select an image or button below to view each sample.
Select an image or button below to view each sample.
Customer Service Training (Vyond)
This animated video was created in Vyond for hotel front office customer service training. The video features a conversational narration, background music, and a scenario-based structure that mimics a realistic hotel setting. The narrative structure guides the learner through a complete guest interaction.
Tools: Vyond, Canva, ElevenLabs, Freesound
This microlearning video was created in Camtasia for office staff to manage competing priorities more effectively. The video demonstrates strategies for breaking tasks into smaller steps and how to apply digital tools. This video features a conversational narration, background music, and a scenario-based structure that mimics realistic workload expectations in an office setting.
Tools: Camtasia, Canva, Amazon Polly
This job aid was created to reinforce the Inventory Management for Moving Teams course by providing quick, step-by-step reference during relocations. Chosen for its accessibility, it can be used on a clipboard or digitally, giving packers and crew leaders on-the-job guidance to increase inventory management by 20%.
Tools: Canva
This job aid reinforces the "How to Increase Caribbean Cruise Bookings" course by providing quick-reference sales strategies for customer conversations. It prompts discovery questions, objection handling, and closing techniques to increase Caribbean cruise bookings by 20%. Available as a printable or digital resource for easy, on-the-job access.
Tools: Canva
This job aid reinforces the "Leadership in the Workplace - Effective Leadership Strategies" training by providing a quick reference to key leadership strategies. It promotes effective communication and feedback, helping motivate staff to succeed. The leadership skills training equips leaders to rebuild motivation, strengthen team culture, and increase productivity.
Tools: Canva