Amber Xiaoyan Liu 

Welcome!

I am Amber Xiaoyan Liu. I am an Assistant Professor in the Information Systems and Analytics department at the Leavey School of Business, Santa Clara University. 

My research focuses on three primary domains: (i) socially responsible operations, (ii) online marketplace design and operations, and (iii) the operations-finance interface. I employ a suite of methodologies, encompassing data-driven analytics such as causal inference, predictive analytics, and field experimentation; and game-theoretical modeling to contribute depth and rigor to my research endeavors.

I earned my Ph.D. in Management (Concentration: Operations, Technology, and Information Management) at the Johnson School of Management, Cornell University.

Research

Published and Working Papers:

1. Liu, X., W. Schmidt. 2022. Operational Distortion: Compound Effects of Short-Termism and Competition. Management Science, 68(8), pp.5907-5923.

2. The Impact of the Opportunity Zone Program on Residential Real Estate. With R. Bekkerman, M. Cohen, J. Maiden, and D. Mitrofanov. Under review at Manufacturing and Service Operations Management.

3. Personalized Recommendation System Design for an Online B2B Platform.  With V. Gaur. Under second-round review at Management Science.

4. Bonus Competition in the Gig Economy. With L. Chen, Y. Cui, and J. Liu. Major Revision at Production and Operations Management. In Preparation for resubmission.

Teaching 

At Santa Clara University (Instructor)

• OMIS 108 Operations Management: 2021-present

• OMIS 115 Predictive Analytics: 2022-present

• Practicum Supervisor: Winter 2024