Welcome to the Al Gharbia Company for Land Transport & Trips mobile app. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using the App, you agree to the practices described in this policy.
1. Information We Collect
Booking information: passenger name, phone number, an optional backup phone number, departure point and destination, trip date and time, and the seats you select.
Payment information: payments are processed by third-party payment providers. We do not store your bank card details on our servers.
We do not collect your precise location, contacts, or photos from your device.
2. How We Use Your Information
To complete trip bookings and issue and display your tickets in the “My Bookings” section.
To contact you about your booking, such as confirmations or changes to a trip schedule.
To process and verify payments.
3. Sharing of Information
We do not sell or rent your personal data to anyone. We may share it only in the following cases:
With the transport office responsible for the trip you booked, in order to deliver the service.
With payment service providers, to complete your payment.
4. Data Security
We use appropriate security measures, including encrypted connections (HTTPS), to protect your data from unauthorized access, alteration, or loss. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We keep booking data for as long as needed to provide the service and to meet accounting and legal requirements. After that, we delete it or anonymize it.
6. Third-Party Links and Services
The App may contain links to third-party services such as WhatsApp and Facebook. These services have their own privacy policies, and we are not responsible for them.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
8. Contact Us
Al Gharbia Company for Land Transport & Trips — Head office: El-Mahalla El-Kubra, Egypt
Phone / WhatsApp: +201050434655