1. INTRODUCTION This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle tracking and remote control mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. INFORMATION WE COLLECT To provide our vehicle tracking, remote control, and alert services, we must collect certain data:
Precise Location Data: We collect precise, real-time geographic location data (GPS coordinates) from your vehicle's hardware device and, with your explicit permission, your mobile device. This data is collected in the foreground and background to provide continuous tracking, history logs, and geo-fencing alerts.
Account Information: When you register, we collect personal information such as your phone number, and tracker informations.
Vehicle & Hardware Data: We collect specific identification data from the hardware tracking device installed in your vehicle, including device ID, vehicle status (ignition on/off, battery voltage, speed), and historical tracking logs.
3. HOW WE USE YOUR INFORMATION We use the collected data strictly to operate, maintain, and provide the core functionalities of the App. Specifically, we use it to:
Display your vehicle's real-time location and history on the map.
Execute remote commands (turning engine on/off, locking/unlocking) sent by you.
Process and deliver instant security, boundary, and speed alerts.
Provide customer support and troubleshoot technical hardware or connection issues.
4. DATA SHARING & DISCLOSURE We do not sell, rent, or trade your personal data or vehicle location history to third parties. We may share data only with third-party service providers (such as cloud hosting infrastructure and push notification services) who are bound by strict confidentiality agreements and use the data solely to perform services on our behalf. We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. DATA SECURITY & RETENTION We implement industry-standard technical and organizational security measures to protect your account and location data from unauthorized access, alteration, or disclosure. We retain your location and vehicle data only for as long as necessary to fulfill the operational purposes outlined in this policy or as required by law.
6. ACCOUNT DELETION AND DATA RIGHTS You have the right to access, update, or delete your personal information and vehicle tracking history at any time. Under Apple App Store guidelines, you can request the complete and permanent deletion of your account and all associated location history directly through the settings menu in the App or by contacting our support team via email. Upon receiving an account deletion request, all personal data and historical tracking logs will be permanently deleted from our active servers within 30 days.
7. CHILDREN'S PRIVACY Our services are not intended for or directed to individuals under the age of 13. We do not knowingly collect personal information or tracking data from children under 13.
8. CHANGES TO THIS PRIVACY POLICY We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy inside the App Store or within the application.
9. CONTACT US If you have questions or comments about this Privacy Policy, please contact us via our official support email channel.