Last updated: February 28, 2025
Al Bustan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "App").
We collect several types of information to provide and improve our service:
Personal Information:
Payment Information:
Usage Information:
Shopping cart contents
Favorite items
App preferences
Order history
How We Use Your Information
We use the collected information for:
Processing and fulfilling your orders
Managing your shopping cart and favorite items
Saving your billing and delivery addresses for convenience
Creating and managing your user account
Facilitating payment on delivery
Providing customer support
Sending important updates about our services
Improving our App and services
Analyzing usage patterns to enhance user experience
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your account credentials (username and password) are encrypted and stored securely. However, no method of transmission over the internet or electronic storage is 100% secure.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications
Zafaraniyah Branch: +964 7719099002 / +964 7726999002
Ghadeer Branch: +964 7731777233 / +964 7731777288
Dora Branch: +964 7731777255 / +964 7731777266
Customer Complaints: +964 7714999002
For any privacy-related concerns or questions about this policy, please contact us using any of the numbers above or visit one of our branches.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.