Changi Airport Digital Transformation

RETHINKING CHANGI AIRPORT’S ONLINE PRESENCE FOR THE MODERN TRAVELLER

Changi Airport Digital Transformation

Changi Airport is the world’s best airport, known for its attention to detail and innovation. But the same could not be said for their website, which was difficult to navigate and not mobile-friendly. Together with Changi Airport, we embarked on the “OneChangi” journey – an organisation-wide digital transformation across all digital touchpoints – to elevate the website to be the best-in-class travel website that will be appreciated by our consumers.

Key upgrades

1. Powerful technology backbone in partnership with Adobe

2. Intuitiveness and usability enhanced for users through new Information architecture

3. Responsive web design for all devices

4. New content strategy to drive business needs

Full Website Revamp