Welcome to Aisha ("we", "us", "our"), an AI-powered conversational chat application. This Privacy Policy explains how we collect, use, disclose, share, and protect your information when you access, download, or use the Aisha mobile application, website, and any related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
1.1 Information You Provide Directly
Account information: email address, username, password (hashed), profile picture (optional), date of birth (if provided for age verification)
User Content: all text, messages, prompts, images, voice inputs, files or other material you submit or upload during conversations ("Conversations")
Support communications: information you provide when contacting us for help
1.2 Automatically Collected Information
Device information: device type, OS version, unique device identifiers, IP address, mobile carrier, time zone
Usage data: app interactions, conversation timestamps, features used, session duration, crash logs, performance metrics
Analytics: how you interact with the AI responses (e.g., thumbs up/down, edit, regenerate, continue)
1.3 Third-Party Information
If you sign in using Apple, Google, or another third-party service, we receive basic profile information (e.g., name, email, profile picture) as permitted by that service and your authorization settings.
2. How We Use Your Information
We use the collected data for the following purposes:
To provide, maintain, and improve the Service (including generating AI responses)
To personalize your experience and tailor AI conversations
To process and respond to your support requests
To detect, prevent, and address technical issues, fraud, abuse, or security risks
To analyze usage trends and develop new features
To comply with legal obligations, enforce our Terms of Service, and protect our rights
With your consent (or where permitted by law), to send you promotional communications (you can opt out at any time)
AI Model Training: We may use anonymized or aggregated conversation data to train, fine-tune, and improve our AI models unless you opt out of this use (where such opt-out is available in your account settings). We do not use identifiable personal information for training without explicit consent where required by law.
3. Sharing & Disclosure of Your Information
We do not sell your personal information. We may share your information in these limited circumstances:
With service providers (hosting, analytics, cloud storage, payment processors, customer support tools) who are bound by confidentiality obligations
In connection with a merger, acquisition, asset sale, or other corporate transaction
To comply with legal requirements, court orders, subpoenas, or government requests
To protect the safety, rights, property, or security of Aisha, our users, or the public
With your consent or at your direction (e.g., sharing a conversation screenshot)
4. Data Retention
We retain your account information and conversation history for as long as your account is active or as needed to provide you with the Service. You may delete your account or individual conversations at any time. After deletion, we retain certain data only as long as necessary for legal, compliance, safety, or legitimate business purposes (typically up to 90 days, unless longer retention is required by law).
5. Your Privacy Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Access, correct, update, or delete your data
Opt out of certain data processing (including model training where offered)
Object to or restrict processing
Data portability
Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at the email below. We respond to all requests in accordance with applicable data protection laws (e.g., GDPR, CCPA/CPRA, etc.).
6. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including the United States and other jurisdictions where our service providers operate. We take appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data receives an adequate level of protection.
7. Security
We implement reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Children's Privacy
The Service is not intended for children under 13 years of age (or the applicable minimum age in your country). We do not knowingly collect personal information from children under this age. If we become aware that we have collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Policy on this page and/or sending a notice through the app. Your continued use of the Service after such changes constitutes acceptance of the revised Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: apps.lbssoftech@gmail.com
Thank you for trusting Aisha with your conversations.
© 2026 Aisha. All rights reserved.