How to Check-In AirAsia Airlines Policy

Exceptions

• Passengers cannot self-check in when flying into or out of the United States; they must do it at the airport counter.

• For AirAsia flights departing from China (AK, FD, and Z2), check-in closes two hours prior to departure.

• For flights from/to Australia, Myanmar, Thailand, and Saudi Arabia, you can check in starting ten days before departure. For aircraft with the carrier codes AK, FD, QZ, and Z2, you can check in up until 60 minutes before takeoff.

• In the case of aircraft with the carrier codes D7 and XJ, up to four hours before takeoff.

• Now is the time to check in using the AirAsia smartphone app.

• for AirAsia flights. From 14 days to 60 minutes before to takeoff for the majority of journeys.

• for AirAsia X flights. fourteen days to four hours before takeoff for the majority of flights.

• Exceptions

• Flying into or out of the United States, passengers cannot self-check in; they must do it at the airport counter.

• Check-in ends two hours before takeoff for AirAsia flights leaving from China (AK, FD, and Z2).

You can check in beginning ten days before departure for flights from/to Australia, Myanmar, Thailand, and Saudi Arabia:

• up until 60 minutes prior to takeoff for aircraft with the following carrier codes: AK, FD, QZ, and Z2.

• Up to four hours before takeoff for aircraft with the carrier codes D7 and XJ.

• It's time for flights within Canada to check in at the airport counter. You can check in at an airport counter for flights with the following codes: AK, FD, QZ, and Z2 from two hours prior to departure until 60 minutes before your aircraft departs from KLIA2.

30 minutes before the departure for Japan.

departure from other airports in 45 minutes.

traveling without borders. You can check in at other airport counters from three hours to an hour before departure, with the exception of the Taipei Taoyuan desk, which opens 2.5 hours prior to departure for Nagoya-Taipei routes.

How to use AirAsia's online check-in process

For an AirAsia flight, you can check in online by:

• Visit AirAsia.com.

• In the screenshot above, select the Check-in tab.

The following page will appear on your screen:

• Enter either your first or last name and your booking number.

• By pressing the Search button, you can recover your itinerary.

• Follow the instructions to check in.

• You'll receive an email with your digital boarding pass.

When you web check in for your flight, you can also:

• Select a seat of your preference.

• You may change your seat (for a fee) if you had already selected one.

• (At least a day before departure) Select a customized meal

• Order additional luggage (usually) and download your electronic boarding card.

If the AirAsia website check-in is unavailable, what happens?

If the AirAsia web check-in doesn't work, try a different browser or try refreshing your current one. Additionally, make sure that each field was filled out accurately. If you are still unable to check in online or if your airport does not offer web check-ins, you must do it at the airport kiosk or counter. Call us at 1-888-875-0388 for additional information about the AirAsia check-in policy guidelines.

AirAsia's Scan2Fly

You can use AirAsia's AI-powered Scan2Fly to verify the country-specific validity of your travel papers for self-check-in, such as your Safe Travel Pass, PCR test certificate, etc. This can allow you to get at the airport faster on the day of your travel.

• Making use of Scan2Fly

• Visit AirAsia.com.

• Enter your flight reservation details and select the Check-in tab.

• Select the passenger's name; do not check the COVID-19 declaration box at this time.

• When the document is approved, the word Verified with a green checkmark will show up on your computer.

• Make your choice to continue.

• Check the COVID-19 Declaration box to register.

• Your electronic boarding pass will be provided.

Guidelines for Web Check-in on Air Asia

What policies and criteria does AirAsia have in place for online check-in?

When booking a flight with Air Asia online, please follow these instructions:

• For AirAsia flights, web check-in is available 14 days prior to departure to one hour before to takeoff.

• For AirAsia X flights, web check-in is accessible 14 days up to 4 hours before departure.

• Travelers heading to and from the Maldives, as well as those flying from or to the United States, cannot check in online.

• pregnant travelers, unaccompanied children underage

• Passengers with special needs or restricted mobility who are traveling with a child that is younger than 8 days old.

• The airport counters are where passengers who can't check in online must do so.

• If you're flying overseas, you must check in at the airport and have your boarding pass stamped that you printed at home.

• If you physically check in at an airport counter, you will be charged a check-in counter fee of USD 6 for domestic flights inside Malaysia and USD 8 for international flights.

Using the AirAsia smartphone app to check in

Explained: How to check in for AirAsia using a mobile app

You can check in using the AirAsia mobile app up to an hour before departure for AirAsia flights and four hours before departure for AirAsia X flights starting 14 days prior to departure.

After downloading the AirAsia Mobile App from the airline's main website, follow these steps:

Self-Service Kiosk for Checking Into AirAsia

You can check in at the airport's self-service kiosk from 14 days prior to departure to one hour before to departure for AirAsia flights and four hours prior to departure for AirAsia X flights.

You may check in, print your boarding pass, and tag your bags at check-in kiosks in the majority of airports in Malaysia, Singapore, Thailand, Indonesia, the Philippines, and India. If you plan to self-check in at the airport, be prepared with your 6-character booking number, which may be found on your itinerary.

A RM 10 check-in fee per passenger is required for domestic flights inside Malaysia; however, kiosk check-ins are free for international flights.

Register at the airport AirAsia counter.

You can check in at the airport counter:

for domestic flights within Malaysia. 45 minutes before departure from other airports, 30 minutes before departure from Japan, and 2 to 1 hours before departure from KLIA2.

for departures from the country. With the exception of the Taipei Taoyuan counter, which opens 2.5 hours before departure for routes between Nagoya and Taipei, the counter opens three to one hour before departure.

• Visit the AirAsia check-in desk at the airport.

• Show off your travel documents, such as your passport or a valid ID.

• your permit

• a doctor's certificate, proof of a discount, or any other special documents, as appropriate.

• You should check your bags in and, if necessary, pay an excess baggage fee.

After processing your passport, the personnel will: Offer you a seat.

I need to see my boarding pass.

Take you to the boarding gate.

Note

If you're flying overseas, you must have your boarding pass stamped at the airport check-in counter.

What time must I arrive at the airport to catch my AirAsia flight?

• You must get to the airport early, even if you self-checked in online, to avoid lengthy lines at immigration and security checks.

• For international flights, get to the airport at least three hours prior to takeoff.

• For domestic flights, get to the airport at least two hours prior to takeoff.

• If you are traveling with checked bags, you must adhere to the baggage drop closing times mentioned below.

AirAsia Baggage Drop Hours

Airport check-in desks for international flights open three hours before departure and close one hour before departure, with the exception of Nagoya-Taipei flights, which feature a Taipei check-in station that opens 2.5 hours before departure. Call us at 1-888-875-0388 for additional information about the AirAsia check-in policy guidelines.

For domestic flights, check-in counters open two hours before takeoff and:

• Close one hour before KLIA2 takes off.

• Closed 30 minutes before your departure from Japan.

• Other airports all shut down 45 minutes before departure.

Limit of Boarding Time

• You must be at the boarding gate 30 minutes prior to the flight's scheduled departure time.

• The boarding gates close 20 minutes before departure.

• If you show up at the boarding gate later, you won't be allowed to board your aircraft.

Conclusion

With AirAsia, most passengers may check in online. However, if you are traveling to or from the US or the Maldives, you must check in at the airport counter. You must physically check in at the airport if you are pregnant, have a medical condition, are an unaccompanied minor (under 16), are traveling with a child who is 8 days or younger, have mobility challenges, or have special needs.