Last Updated: November 30, 2025
AiHippo (the "App") is committed to protecting and securely managing user privacy. This Privacy Policy explains what information we collect when you use the App, how we use it, and how we protect it.
The App may collect the following user information:
User-Selected Photos: The App processes photos selected by users to convert them into ID photos.
Device Storage Access Permission: The App accesses device storage to allow users to select and save photos.
Usage Statistics Data: Anonymized usage statistics may be collected for app improvement and error correction purposes.
π³ Payment and Purchase Information:
When using paid subscription services, transaction identifiers, subscription status, purchase time, and expiration dates are relayed to the App via Google Play and stored for subscription management.
β Note: The App does not store or share sensitive personal information such as biometric data, location information, or contacts.
Collected information is used for the following purposes:
Providing background removal functionality using AI technology
Applying various international ID photo sizes
Providing brightness adjustment and background color change features
Enabling photo saving and printing capabilities
Improving app performance and fixing errors
β¨ Managing Paid Services and Subscriptions:
We use payment and purchase information to verify and maintain premium subscription status, confirm purchase history, and process refund-related inquiries.
AiHippo does not sell, exchange, rent, or share user personal information with third parties. However, exceptions may apply in the following cases:
Legal Compliance and Authority Requests: Information may be disclosed when required by law or officially requested by government authorities.
Service Provision: Sharing may occur when absolutely necessary to provide our core services (e.g., cloud server providers).
Third-Party Payment Processors: Your payment information is securely processed by Google Play, a third-party payment processor. We share necessary data, such as transaction identifiers and purchase status, with Google Play to facilitate subscription management and the provisioning of paid services.
User Consent: Information may be shared when users have given prior express consent.
The App uses on-device AI technology to remove image backgrounds within the user's device, so photos are not transmitted through servers.
Photos selected on the user's device are stored on the device until the user deletes them.
The App applies the latest security technologies to protect user information, including payment and subscription status.
Users may exercise the following rights at any time:
Delete stored data through the App's settings.
Delete all data by uninstalling the App.
Inquire or request regarding personal information (Contact: jbkhelper@gmail.com).
Managing Subscriptions: Users can manage or cancel their subscriptions directly through the Google Play Subscriptions Center.
This Privacy Policy may be updated as necessary. Users will be notified through in-app announcements when significant changes occur.
For inquiries, please contact us at:
jbkhelper@gmail.com