Last Updated: December 26, 2024
This Privacy Policy explains how AVA AI (“we”, “our”, or “us”) collects, uses, and protects your information when you use our mobile application.
By using AVA AI, you agree to this Privacy Policy.
Information You Provide
Chat Messages: Messages you send to AI characters are processed to generate replies
App Preferences: Language selection, personality type, and customization settings
Purchase Information: Subscription and payment details handled by third-party payment providers
We do not store or access your credit card or payment details.
Automatically Collected Information
Device Information: Device type, operating system, app version
Usage Data: Features used, session duration, interaction patterns
Analytics Data: Crash logs and performance data to improve app stability
We use collected information to:
Provide and improve AI chat features
Personalize conversations and user experience
Process subscriptions and premium features
Fix bugs and improve app performance
Send important service-related updates
Chat History: Stored locally on your device
Cloud Sync: Preferences and settings may be securely synced
Security Measures: We use standard security practices to protect user data
Data Retention: Data is kept only as long as necessary and deleted within a reasonable time after account deletion
AVA AI may use trusted third-party services, including:
AI Providers: To generate AI chat responses
Payment Providers: To securely process subscriptions
Analytics Tools: To monitor app performance and crashes
These services operate under their own privacy policies.
You have the right to:
Request access to your data
Request deletion of your account and data
Opt out of analytics tracking where available
Request data portability
To exercise these rights, contact us using the details below.
AVA AI is intended only for users 18 years and older.
We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time.
Continued use of the app means you accept the updated policy.
If you have questions or privacy requests, contact us at:
Email: hello@heylove.app