Privacy Policy – ISAI Academy
Effective Date: 17 October 2026
Website: https://isaiacademy.in/
Organization: ISAI Academy – International Supernova AI Academy
Contact Email: hello@isaiacademy.in
Contact Number: +91-8757870948
Address: Kankarbagh, Patna, Bihar, India
1. Introduction
Welcome to ISAI Academy (“we,” “our,” “us,” or “the Academy”). We are committed to protecting the privacy and personal information of our students, parents, guardians, website visitors, and users of our educational services.
ISAI Academy provides educational programs and learning resources in Artificial Intelligence (AI), Machine Learning, Robotics, Coding, Python Programming, Web Development, Cybersecurity, Data Science, and other emerging technologies.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, register for courses, communicate with our team, participate in classes, or use our educational platforms and related services.
By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on the services you use, we may collect the following categories of information.
A. Personal Information
When you contact us, register for a course, or enroll in our programs, we may collect:
Full name
Email address
Mobile phone number
Age or date of birth, where required
Educational level, class, or academic background
Parent or guardian contact details, where applicable
Residential or billing address, where necessary
Course preferences and enrollment information
B. Account and Learning Information
When you use our learning platforms, we may collect:
Account login and profile information
Course registrations and enrollment history
Attendance and participation records
Assignment submissions and assessment results
Learning progress, achievements, and certifications
Questions, feedback, and communications with mentors
Information generated through educational tools and learning activities
C. Technical Information
When you visit our website or use our online services, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Referral URLs and general usage information
Cookies and similar technologies, where used
D. Communications and Support
If you contact us through email, telephone, website forms, or other communication channels, we may retain the information you provide to respond to your requests and provide support.
E. Payment Information
If paid courses or services are offered, payment-related information may be processed through authorized payment service providers. We do not intend to store complete payment card details on our own systems unless expressly stated and appropriately secured.
3. How We Use Your Information
We may use your information for the following purposes:
To register students and manage course enrollments.
To provide educational content, live classes, practical labs, and learning resources.
To create and manage student accounts.
To monitor academic progress and improve learning experiences.
To provide AI-assisted educational support, where available.
To communicate course schedules, enrollment updates, and important announcements.
To respond to questions, complaints, and support requests.
To process payments and maintain relevant transaction records.
To issue certificates or confirm course completion, where applicable.
To improve our website, educational services, and platform security.
To detect, prevent, and investigate fraud, misuse, or unauthorized access.
To comply with applicable legal and regulatory requirements.
To send promotional communications where permitted by law and, where required, with your consent.
We will use personal information only for legitimate purposes consistent with this Privacy Policy and applicable law.
4. AI-Powered Learning Services
ISAI Academy may provide AI-powered educational tools, including an AI tutor, coding assistance, personalized learning recommendations, practice exercises, and explanations of educational concepts.
When you interact with these tools, we may process the information you submit, such as questions, prompts, code snippets, learning preferences, and relevant interaction history, to generate responses and support your learning.
Please do not submit passwords, financial account details, sensitive personal information, or other confidential information into AI tools.
AI-generated responses may occasionally be inaccurate or incomplete. Students should verify important information with appropriate learning materials or instructors.
Where third-party AI service providers are used, relevant information may be processed by those providers according to their applicable terms and privacy practices. We will take appropriate steps to manage such processing in accordance with applicable law.
5. Children's Privacy
ISAI Academy offers educational programs that may be suitable for children and teenagers, including students in school classes.
We recognize the importance of protecting children's personal information. Where required by applicable law, we will obtain verifiable parental or guardian consent before collecting or processing a child's personal information.
Parents and guardians should provide accurate contact information and supervise children's use of our online services as appropriate.
We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information without the required consent, please contact us so that we can review the matter and take appropriate action.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Maintain website functionality.
Remember user preferences.
Understand website traffic and usage.
Improve website performance and user experience.
Support security and prevent misuse.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
Where required, we will obtain consent before using non-essential cookies or similar technologies.
7. Sharing and Disclosure of Information
We do not sell personal information as part of our ordinary operations.
We may share information in the following circumstances:
A. Service Providers
We may share necessary information with trusted service providers that help us operate our website, host educational platforms, manage communications, process payments, provide AI functionality, or maintain security.
B. Instructors and Academic Staff
Relevant student information may be shared with authorized instructors, mentors, or academic staff when necessary to deliver courses, evaluate assignments, and support student progress.
C. Parents or Guardians
Where appropriate and legally permitted, relevant information may be shared with a student's parent or guardian, subject to applicable consent and privacy requirements.
D. Legal Requirements
We may disclose information when required by law, a valid legal process, a competent authority, or when necessary to protect the rights, safety, and security of our users or organization.
E. Business Transfers
If our organization undergoes a merger, restructuring, acquisition, or transfer of services, relevant information may be transferred subject to appropriate safeguards and applicable law.
We require service providers to handle personal information appropriately and only for authorized purposes.
8. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Depending on the nature of the information and the services used, these measures may include access controls, secure connections, authentication mechanisms, and appropriate data management practices.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and notifying us promptly if they suspect unauthorized access to their accounts.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, manage educational records, fulfill the purposes described in this Privacy Policy, resolve disputes, maintain required records, and comply with applicable law.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Raise concerns about how your information is processed.
Request information about relevant data-sharing practices.
Exercise applicable rights through a parent or guardian where required by law.
To exercise your rights, contact us using the details provided below. We may need to verify your identity or authority before processing a request.
Withdrawing consent may affect our ability to provide certain services where the relevant processing is necessary.
11. Third-Party Websites and Services
Our website or educational platforms may contain links to third-party websites, applications, video platforms, payment services, or external educational resources.
These third parties operate under their own privacy policies and terms. ISAI Academy is not responsible for the privacy practices of independent third-party services.
We encourage users to review the privacy policies of any third-party services they access.
12. Third-Party Educational and Communication Tools
Our educational services may rely on third-party providers for video conferencing, cloud hosting, analytics, messaging, learning management, payment processing, or AI-powered functionality.
Where such providers process personal information on our behalf, we will take reasonable steps to ensure that the processing is governed by appropriate contractual, technical, and organizational safeguards.
The specific providers used may change as our services develop.
13. International Data Transfers
If personal information is processed or stored outside India, we will take appropriate steps to ensure that such processing complies with applicable legal requirements and relevant safeguards.
The availability and location of third-party infrastructure may depend on the services used.
14. Data Breach Management
If we become aware of a personal data breach affecting information handled by us, we will assess the incident and take appropriate steps to contain, investigate, and mitigate its effects.
We will provide notifications to affected individuals and relevant authorities where required by applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our educational services, technology, legal obligations, or privacy practices.
Any updated version will be published on our website with a revised effective date. We encourage users to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
ISAI Academy – International Supernova AI Academy
Website: https://isaiacademy.in/
Email: hello@isaiacademy.in
Phone: +91-8757870948
Address: Kankarbagh, Patna, Bihar, India
We will review privacy-related requests and respond in accordance with applicable law.
17. Consent
By using our website or educational services, you acknowledge that you have read this Privacy Policy.
Where consent is legally required for a particular activity, we will seek that consent separately through an appropriate process. For children, any required parental or guardian consent will be obtained in accordance with applicable law.
Last Updated: 17 October 2026