AI Chat Writing Robot Secretary Privacy Policy
Privacy Policy
Updated: April 1st, 2023
Effective: April 14th, 2023
This Privacy Policy will help you understand:
1. How we collect and use your personal information
2. How we share, transfer, and publicly disclose your personal information
3. How we protect your personal information
4. Applicable laws and jurisdiction
5. Update of this policy
6. Protection of minors
7. Scope of application
8. Other
9. How to contact us
We understand the importance of protecting your personal information and will do our best to ensure its safety and reliability. We are committed to maintaining your trust and adhere to the following principles to protect your personal information: consistency of responsibility, clarity of purpose, choice of consent, minimal necessary use, security assurance, participation of the subject, openness and transparency.
Please read and understand this Privacy Policy carefully before using our product or service.
I. How We Collect and Use Your Personal Information
Personal information refers to various information that can identify a specific natural person or reflect specific natural person activities, recorded electronically or otherwise.
Our app stores information, but we only store it on servers and it will not affect your privacy in any way.
We do not share facial data with third parties, and our servers do not store any facial data.
Our application will only use your personal information for the following purposes as described in this policy:
1. To read and store relevant videos or pictures with the permission of the iOS album/storage.
2. If you refuse to enable other permissions, you will only be unable to use corresponding features.
3. When you provide feedback, consultation, or complaints to our application, we may require your name, phone number, email, and other valid contact information to facilitate contact or help you solve problems. Refusal to provide the above information may affect the timely processing of feedback and complaints.
II. How We Share, Transfer, and Publicly Disclose Your Personal Information
1. Sharing:
We do not share your personal information with any companies, organizations, or individuals except under the following circumstances:
1) Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
2) We may share your personal information with external parties in accordance with legal requirements, litigation dispute resolution needs, or mandatory requests from government regulatory authorities or judicial agencies.
3) We may provide your personal information to third parties within the scope permitted by law in order to protect the interests of Pingguo and its users or the public interest, property, or safety.
2. Storage period:
We will only retain your personal information during the period necessary to provide the AI chat writing robot secretary service. After the necessary period, we will delete or anonymize your personal information, except as otherwise provided by laws and regulations.
3. Settlement:
If you purchase products or services directly from the App Store, you authorize us to collect fees from you through the designated payment method, including all renewal fees. You acknowledge and confirm that you may adjust the price of products and services in the future, and will charge you the adjusted price. If you purchase a subscription from our product, the subscription will automatically end at each subscription's end unless you cancel the subscription update. If you cancel the subscription, the subscription will end when the current reservation period ends. You acknowledge that any payment made to us will not be refunded. We may, at our sole discretion, provide you with a credit card or refund
(IV) Acceptance of the Service Terms
You have confirmed that you are over 13 years old, or independent of guardianship, and have obtained legal permission from your parents or guardians, and are fully able to sign and comply with the terms, obligations, statements, and guarantees.
(V) Transfer
We will not transfer or sell your personal information to any companies, organizations, or individuals, except under the following circumstances:
1. Transfer with explicit consent: With your explicit consent, we may transfer your personal information to other parties.
2. In the event of a merger, acquisition, or bankruptcy liquidation, we may transfer personal information, and require the new holder of your personal information to continue to be bound by this privacy policy; otherwise, we will require the company or organization to seek authorization and consent from you again.
(VI) Public Disclosure
We will only publicly disclose your personal information in the following situations:
1. With your explicit consent.
2. Disclosure based on legal requirements: In case of legal proceedings, litigation, or mandatory requests from government regulatory authorities or judicial agencies, we may disclose your personal information.
(VII) Exceptions
According to relevant laws and regulations, we may collect, share, transfer, or publicly disclose your personal information without your authorization in the following situations:
1. Directly related to national interests such as national security and defense.
2. Directly related to major public interests such as public safety, public health, and public awareness.
3. Directly related to criminal investigation, prosecution, trial, and judgment enforcement.
4. In case it is difficult to obtain your consent, but it is necessary to protect your or other individuals' life, property, reputation, and other legitimate rights and interests.
5. Necessary for signing and performing contracts at your request.
6. Necessary for ensuring the safe and stable operation of the provided products or services, such as discovering and addressing faults with the product or service.
7. Necessary for public interests such as statistics or academic research. When providing academic research or results, personal information in the results will be de-identified.
8. Collected from legally publicized information, such as legitimate news reports and government information disclosures.
9. Other situations as prescribed by laws and regulations.
III. How We Protect Your Personal Information
1. We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We promise to store your personal information for as long as required by law or necessary for the reasonable operation of our products and services. For personal information that has exceeded the time limit, we will immediately delete or anonymize it.
2. The Internet is not an entirely secure environment, and electronic mail, instant messaging, and communication with other application users are not encrypted. We strongly advise you not to send personal information through these methods. Please use complex passwords to help us ensure the security of your account.
3. The Internet environment is not 100% safe, but we will make every effort to ensure or guarantee the security of any information you send to us.
4. In the event of a personal information security incident, we will inform you promptly in accordance with legal requirements and regulations, including the basic situation and possible impact of the security incident, the measures we have taken or will take, recommendations for self-protection and risk reduction, and measures for remedying the situation for you. We will inform you of the event by email, phone, push notification, etc., and in situations where it is challenging to inform each individual subject of personal information, we will publish a notice in a reasonable and effective manner. Additionally, we will proactively report the handling of personal information security incidents to regulatory authorities as required.
IV. Your Rights
According to relevant laws, regulations, standards, and common practices in other countries and regions, we guarantee the following rights regarding your personal information:
1. Deletion of Your Personal Information
You can request the deletion of your personal information by contacting us through the method provided in Section 10 of this policy in the following situations:
a) If our processing of personal information violates laws and regulations;
b) If we collect and use your personal information without your consent;
c) If our processing of personal information violates our agreement with you;
d) If you no longer use our products or services;
e) If we no longer provide products or services for you.
If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us to delete it promptly, unless otherwise required by laws and regulations, or unless these entities have obtained your independent authorization. When you delete information from our services, we may not immediately delete corresponding information from backup systems but will delete it during backup updates.
2. Withdrawal of Your Consent
If you wish to withdraw your consent, please contact us through the method provided in this policy. We will process your request within a reasonable time frame after receiving your email or registered letter.
However, please understand and agree that when you withdraw certain authorizations, the corresponding product functions will be unavailable, and we cannot continue to provide specific functions and/or services for you based on your withdrawal of authorization. Additionally, your withdrawal decision does not affect personal information processing conducted based on your authorization before the withdrawal.
3. Response to Your Requests
For security reasons, you may need to provide a written request or other means of identity verification. We may require you to verify your identity before processing your request. We will respond to your request within 30 days.
In the following situations, we will be unable to respond to your request in accordance with legal requirements and regulations:
a) Directly related to national security and defense;
b) Directly related to public safety, public health, and significant public interests;
c) Directly related to criminal investigation, prosecution, trial, and judgment enforcement;
d) There is sufficient evidence that you have subjective malice or abuse of rights;
e) Responding to your request would cause serious damage to your or other individuals' legitimate rights and interests; and
f) Involving trade secrets.
V. Policy Updates
1. Our privacy policy and user agreement may be changed or revised. Except with your explicit agreement, we will not diminish the legal rights you are entitled to under this privacy policy. We will post any changes to this policy on this page. For significant changes, we will provide reminders through email, phone, push notifications, and other methods.
2. Significant changes referred to in this policy include but are not limited to:
a) The purpose of processing personal information, types of personal information processed, the ways in which personal information is used, etc.;
b) Significant changes occur in your rights related to personal information processing and how you exercise them;
c) Personal information security impact assessment reports indicate risks.
VI. Minors Clause
If you are a minor under the age of 18, before using the [AI Chat Writing Robot Secretary] software and related services, you should read and agree to this privacy policy together with your guardian.
We protect the personal information of minors according to relevant laws and regulations. We will only collect, use, share, or disclose the personal information of minors in accordance with the law, with the explicit consent of parents or other guardians, or if necessary to protect the minors. If we find that we have collected personal information of a minor without proven parental consent, we will endeavor to delete the relevant information promptly.
If you are the guardian of a minor, please contact us through the contact information provided in this privacy policy if you have any questions regarding the personal information of the minor you are responsible for.
VII. Policy Revision and Notification
1. In order to provide you with better services, the [AI Chat Writing Robot Secretary] software and related services will be updated and changed from time to time. We will revise this privacy policy in a timely manner, and such revisions shall form part of this privacy policy with equal effect. However, without your explicit consent, we will not reduce the rights you are entitled to under the current effective privacy policy.
2. After this privacy policy is updated, we will send out an updated version on [AI Chat Writing Robot Secretary] and remind you of the updated content through appropriate methods such as in-app notifications before the updated terms take effect, so that you can timely understand the latest version of this privacy policy. If you continue to use our services, you agree to accept the revised content of this policy. However, if the updated content requires the collection of new personal sensitive information, we will still seek your consent in a prominent way.
VIII. Applicable Scope
This privacy policy applies to all services provided by [AI Chat Writing Robot Secretary].
The [AI Chat Writing Robot Secretary] and related services mentioned in this privacy policy may vary depending on factors such as the model of your phone, system version, and software application version. The final products and services shall be subject to the [AI Chat Writing Robot Secretary] software and related services that you use.
IX. How to Contact Us
If you have any other complaints, suggestions, or questions about personal information of minors or related issues of this policy, you can contact us through our online customer service or our email address abcd3210407@163.com.
We will review the issues involved as soon as possible and reply within 15 working days after verifying your user identity. If you are dissatisfied with our reply or handling, especially if you believe that we have infringed your legitimate rights and interests related to personal information, you can complain or report to the relevant regulatory authorities or file a lawsuit with the competent court.