TraqueX Data Privacy Statement
Samyak Infotech PVT LTD (hereinafter referred to as "Samyak") and the TraqueX platform are committed to protecting the privacy and security of your personal information.
This privacy statement describes how we collect and use your personal information and data, in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
It applies to all users of the TraqueX service and website visitors, referred to in this document as "users" or "data subjects."
TraqueX/Samyak is a "data controller," which means that we are responsible for deciding how we hold and use personal information about you. We may update this statement at any time.
It is important that you read this statement, together with our Terms of Use, to have a clear understanding of how we categorize data and process it.
User(s): Users, also referred to as "You" or "Yours," include Customers, Administrators, and End Users of the Services.
Customer(s): Offices, Firms, Legal Entities, and Organizations engaged in business or otherwise, to whom the Service is provided.
Administrator: Individuals appointed by Customers to administer the use of Services.
End User: Employees and staff of Customers using the Service, and other users of the website and/or the Service not covered under the definition of Customers and Administrators.
Services: Services provided by Samyak Infotech PVT LTD through its TraqueX platform, Mobile Application, Web Application, and website https://www.samyak.com.
User Data: All information collected from Users who use the Services or visit the website.
Personal Information: Information such as email, name, date of birth, gender, Internet Protocol address, and any other information identifying the User, including payment information submitted through use of the Services.
Business Data: Any personal information and data of Users provided by Customers and Administrators for use of the Services.
We collect User Data through the use of cookies, third-party web beacons and buttons, ad tags, device identifiers, and Internet Protocol identifiers. Additional information may be collected via:
Account Information: Provided to create or update an TraqueX account.
Log Data: Automatically collected when accessing or using the Services.
IP address, browser type, device details, language preferences, and cookie data.
Device Information: Includes type of device, operating system, application IDs, crash data, and unique identifiers.
Location Information: Collected via business addresses, IP addresses, or device settings.
Cookie Information: For enhancing functionality and user experience.
Third-Party Services: Information obtained through third-party integrations.
TraqueX may collect information through the following:
Account creation or updates.
Use of cookies and similar tracking technologies.
Participation in surveys, contests, or activities.
Interactions via social media or customer support.
The collected data helps us:
Provide, improve, and personalize our Services.
Communicate with you regarding updates, technical issues, and account management.
Offer notifications, recommendations, and business insights.
Develop new features and tools for better productivity.
Deliver effective advertising and marketing.
To ensure optimal performance, TraqueX may request the following permissions:
Location: To track real-time locations essential for task allocation and monitoring.
Camera: For capturing images required for reporting or claims.
Storage: To save and access files necessary for app functionality.
Contacts: To enable seamless communication within the app.
Phone: To facilitate direct calls for team collaboration.
Samyak retains User Data in accordance with Customer instructions, applicable laws, and legitimate business needs. Retention periods may vary based on account settings, agreements, and specific regulatory requirements.
Samyak may share User information as follows:
With Service Providers: To support our business operations.
With Administrators: For account management and configuration.
Legal Obligations: When required by law or to comply with legal proceedings.
Corporate Affiliates: Within the Samyak group of companies.
We use commercially reasonable industry standards to secure your data. However, we cannot guarantee absolute security. In case of a data breach, we will notify affected users promptly.
TraqueX does not knowingly collect data from individuals under the age of 16. If we become aware of such data collection, we will take steps to delete the information.
Samyak reserves the right to update this Privacy Policy at any time. Users will be notified of material changes through appropriate channels.
For questions or concerns about this Privacy Policy, please contact us at:
Samyak Infotech PVT LTD Website: https://www.samyak.com Email: fieldengineering99@gmail.com