Privacy Policy
Last Revised: 2026-09-17
Applies to: Aeris VPN ("App", "we", "us", "our")
This Privacy Policy explains how Aeris VPN handles information when you use our VPN application and related services. By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Scope
This Policy applies to Aeris VPN, including the VPN connection features, server list, settings, update notices, language settings, support features, and related app services.
2. Information We Collect
VPN Connection Information
When you start a VPN connection, the App processes technical information needed to create and maintain the VPN tunnel, such as connection status, selected server, protocol, connection result, ping value, and network route result. We do not collect or store your browsing history or the content of your traffic.
Device and App Information
We may process basic device and app information such as app version, operating system, Android version, time zone, install time, package information, and stable device identifiers used for service operation, fraud prevention, reporting, and troubleshooting.
Advertising Identifier
Where available, the App may use the Google Advertising ID for connection status reporting, analytics, advertising, and service improvement. If the Advertising ID is unavailable, we may use a fallback stable app/device identifier.
Public IP and Network Information
The App may request public IP information, including IP address, country, city, ASN, ISP/organization, and related network details, to support VPN connection reporting, troubleshooting, and service quality analysis.
Diagnostics and Crash Information
We may use Firebase Crashlytics or similar tools to collect crash logs, performance diagnostics, and technical error information to improve app stability and reliability.
Support Communications
If you contact us by email or another support channel, we process the information you provide so we can respond to your request.
We do not collect:
* Your browsing history
* The content of websites or apps you use
* Your private messages, photos, contacts, or local files
* Destination websites you visit through the VPN
3. How We Use Information
We use information to:
* Provide, verify, and maintain VPN connections
* Load and manage available VPN server nodes
* Show connection status, connection failure, and retry flows
* Improve app stability, performance, and service quality
* Detect errors, abuse, fraud, or misuse
* Provide support and respond to user feedback
* Display app configuration, updates, and service notices
* Comply with applicable legal obligations
4. VPN Traffic and No Browsing History
Aeris VPN uses Android VPN permission to create a VPN tunnel. We do not inspect, store, sell, or share your browsing history or the content of your VPN traffic. Technical connection data may be processed only as needed to provide and verify the VPN service.
5. Data Sharing and Third Parties
We do not sell your personal information.
We may share limited technical information with service providers who help us operate the App, such as server infrastructure providers, Firebase services, analytics or crash reporting providers, advertising-related services, and network diagnostic services. These providers may process information only as needed to provide their services to us.
We may disclose information if required by law, legal process, or valid governmental request.
6. Permissions We Request
VPN Permission
Required to create and manage the VPN tunnel.
Notifications
May be used to show VPN connection status or service updates.
Network Access
Required to connect to VPN servers, load server configuration, verify VPN connectivity, fetch app configuration, and provide update or support features.
7. Data Storage and Retention
We retain information only for as long as needed for the purposes described in this Policy, unless a longer retention period is required by law.
Connection verification and reporting data may be retained for service quality, troubleshooting, fraud prevention, and operational analysis. Crash and diagnostic data may be retained by our service providers according to their retention policies.
8. Your Choices
You can:
* Stop VPN processing by disconnecting the VPN
* Revoke Android VPN permission by removing or resetting the VPN profile
* Disable optional notifications in system settings
* Reset or limit your Advertising ID in Android settings where supported
* Contact us to request help with privacy-related questions
* Uninstall the App to stop further app data processing on your device
9. Children Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will take appropriate action.
10. Security
We use reasonable technical and organizational measures to protect information processed by the App. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Transfers
Your information may be processed in countries or regions different from where you live. Where required, we use appropriate safeguards for international data transfers.
12. Links and Third-Party Services
The App may open third-party websites or services, such as Google Play, email apps, or external policy pages. Those services are governed by their own privacy policies, and we are not responsible for their practices.
13. Changes to this Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Revised" date above. Continued use of the App after an update means you accept the revised Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Email: katedavenport443@gmail.com