Advance Academy
Advance Academy
Advance Academy
App Support
Welcome to the official support page for the Advance Academy application.
Advance Academy is an educational application provided by Advance Academy to its students for accessing educational courses, recorded lessons, study materials, and other educational resources.
Need Help?
If you experience a problem with the application, your account, login, course access, educational content, or any other application-related issue, please contact our support team.
Technical Support
App crashes or technical problems
Login or account problems
Problems accessing courses or lessons
Problems with video or educational content
Other application-related issues
Contact Support
For support, please contact our support team using the following methods:
Email: nooortec_apps@hotmail.com
WhatsApp: +963 966 512 516
When contacting support, please describe the problem and, when applicable, provide the email address associated with your account and the name of the course or content affected.
Account Deletion
Users can request deletion of their Advance Academy account from within the application through:
Settings → Delete Account
This Privacy Policy applies to the Advance Academy application ("Application") provided by Advance Academy and developed by nooortec_apps ("Service Provider").
The Application is an educational platform that allows authorized students to access educational courses, recorded lessons, videos, study materials, and other educational resources provided by Advance Academy.
This Privacy Policy explains what information the Application may collect, how it is used, and how it is protected.
The Application may collect and process information provided by users when creating or using their account, as well as information related to their use of the Application.
This information may include account information, profile information, educational information, and information related to the courses and educational content accessed through the Application.
The information is used primarily to:
Create and manage user accounts.
Provide access to educational content.
Manage students' educational libraries and course access.
Provide and improve the functionality of the Application.
Provide technical and account support.
Monitor application performance and usage.
Generate statistical and analytical information about the use of the Application.
The statistical information is used to understand how the Application is used and to improve its performance, reliability, and educational experience.
We do not sell users' personal information.
The information collected by the Application is not sold, rented, or shared with third parties for advertising or marketing purposes.
User information is used by Advance Academy for operating and improving the Application and providing its educational services.
Statistical and analytical information is used for internal purposes to understand application usage and improve the service.
The Application does not collect precise real-time location information from the user's device.
Users may create an account to use the Application and access educational content.
Account information is used to authenticate users, manage their access, and provide the educational services available through the Application.
The Application may process information related to the educational content accessed by a user, such as courses, lessons, videos, or other materials available in the user's educational library.
This information is used to provide the appropriate educational content to authorized students and to generate internal statistics that help the institute understand and improve the educational service.
The Application is an educational service provided to students of Advance Academy.
The Service Provider does not knowingly collect personal information from children for advertising or marketing purposes.
If a parent or legal guardian believes that a child has provided personal information that should not have been collected, they may contact the Service Provider at:
nooortec_apps@hotmail.com
The Service Provider will review the request and take appropriate action where required.
The Service Provider takes reasonable measures to protect user information and maintain its confidentiality.
Access to user information is restricted to authorized purposes related to operating the Application, providing educational services, supporting users, and improving the service.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
User information is retained only for as long as reasonably necessary to provide the Application's services, maintain user accounts, provide educational services, comply with applicable obligations, and maintain appropriate records.
When information is no longer required, it may be deleted or removed in accordance with applicable procedures.
Users can request deletion of their Advance Academy account directly from within the Application through:
Settings → Delete Account
When an account deletion request is completed, the associated account information will be deleted or removed in accordance with the Application's account deletion process and applicable requirements.
This Privacy Policy may be updated from time to time.
Any changes will be reflected by updating this page with the revised Privacy Policy.
Users are advised to review this page periodically for any changes.
This Privacy Policy is effective as of September 4, 2026.
If you have any questions about this Privacy Policy, the Application, your account, or our privacy practices, please contact the Service Provider:
Email: nooortec_apps@hotmail.com
WhatsApp: +963 966 512 516