Please look over the forum as many people have resolved their issues with a few tips. I resolved my issue by first removing everything and cleaning up remaining remnant files, then downloading the appropriate programs (flash/reader, etc.), then hunting down the folder where it was loaded (mine was in my temp file as the download manager didn't work), then clicking the exe. file to open and run. Also, my security software was causing conflict for me too (that included browser and virus). I ended up having several downloads sitting in files that I had to clean up because I wasn't sure if I was installing at first, so check that. Other things include clearing your cache, and registry (if you need help, visit Microsoft.com/answers forum....another responsive company) and making sure you do a clean install.

I realize this is an old thread but recently enocuntered similar issues when installing Acrobat reader on an older computer running Win 7. I downloaded the program version 9.3.3. and it worked fine - link here -reader-9-3-3


Adobe Reader Download 64 Bit Windows 7


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As I have written before. When I try to open PDF file in Reader, nothing happens - neither error message nor any other information. Only the "Adobe Acrobat Reader DC (32 bit)" process running in the background (info from windows task manager). No interaction with user from Reader.

Hi, I face the same issue but my is worst because I cannot even open the reader dc itself, so I cannot make changes to the setting as suggested. I have stop all the background processes of reader dc at the task manager but still cannot run the application or open any file. Is there anyway I can go round to at least get the application running?

The issue of opening pdf files with Adobe Reader DC in Win 10 x64 is not solved. I have tried the : disabled checkbox Enable Protected Mode at startup and it does not work. These pdf files will open using Adobe Reader on my XP pro system and Win7 system using the supported/latest readers on those systems. So i know the pdf's are good. I tried to copy the pdf's to the C drive and that did not help. There are some pdf files on my D drive that will open. So I know that Reader DC is installed correctly. It appears that my older pdf files will not open in Firefox either. But other pdf files will. Something is wrong with Adobe Reader DC in its inability to read some but not other pdf files. Is Adobe reading this forum ?

I cannot open acrobat reader dc at all so I cannot do the recommended steps: Open Reader, navigate to Edit menu -> Preferences -> Security Enhances & disable the Protected mode. How do I get Acrobat DC to operate? I have called Adobe but they do not provide live technical support for Acrobat Reader. The best I could do with them was email a query to one of their communities, which a manager told me was Adobe employee technical support. They are supposed to reply by email but it has been 1.5 hours with no reply. If you can help I'd appreciate it.

If your inm this situation if you FIRST go to task manager and delete all running instances of Adobe, THEN try to open a PDF, it will, or at least it does here, open. BUT, you must change the preferences (above) to ensure adobe can work in the future, without goiung to task manager each time

I have windows 8 operating system. I have the similar issues as others. I am not able to open the reader nor the file. I tried closing all the adobe processes from task manager still no change. When I click on the reader or the document nothing happen. 


I tried deleting adobe from task manager that did not help. It did say 32 bit in task manager and I have 64 bit. I went to adobe and it automatically installed so I do not know why it said 32 bit in task manager.

I just installed adobe reader XI and now I can't open any PDF files. The application itself won't even start properly. The default window opens but then it completely shutsdown without any indication of why it did so. No error report or anything.

If have an older installation then please make sure to read the general terms of use and uninstall any old Reader and plug-in installation before installing the new reader and the plug-in. The integration works with the 2019.010.20064 version of Acrobat Reader DC and Acrobat DC. Please do not use the plug-in with an earlier version of Acrobat.

To meet the needs of organizations with managed devices, the transition to the built-in Microsoft Edge PDF reader with the Adobe Acrobat PDF rendering engine will occur in phases, with an initial opt-in option for managed devices. The Microsoft Edge PDF solution with the legacy engine is scheduled to be removed in March 2024. For more details, please see the FAQ.

Suddenly Adobe Reader 10.0.1 is crashing my laptop every time I try to print a pdf. I'm pretty sure it is the reader because I can print Word documents with no trouble.

Windows 7 Ultimate with Service Pack 1

Lexmark E250dn printer through a home wireless router (Netgear WPA-PSK, 802.11g).

*Adobe Acrobat is commercial software from Adobe that allows you to save your documents in PDF (portable document format). All documents filed in ECF must be in PDF format (with the exception of the case mailing matrix, which is required to be in txt format). Acrobat is available from commercial software retailers for approximately $200 - $300. Adobe also distributes a program called Acrobat Reader that allows you to view and print (but not create) PDF documents. The reader is available for free download from the Court's website at www.vawb.uscourts.gov and at www.adobe.com. There are many other PDF converter products available at lower costs at Internet sites such as www.docauto.com. 17dc91bb1f

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