H&R Block is a tax preparation business that helps people who want to file on their own or hire tax professionals. Customers who decide to use H&R Block’s professional filing services choose between three different service options:

• Meeting with a tax expert one-on-one at your local H&R Block office

• Dropping off your documents at one of H&R Block’s locations

• Uploading your documents to activate.hrblock.com/dzj website

With document uploading, you don’t need to visit a physical location to work with an H&R Block tax professional. If a customer chooses to use the H&R Block tax filing system to file their own taxes, they can file on the company's website or use its tax software.

If you’ve been preparing your return online with H&R Block and realize that you need to start over, you have several options. Read on to learn how you can start your return over in any H&R Block Online tax filing product:

• Start over in the same account. If you want to start your return over in the same H&R Block account, manually delete each item/topic you’ve entered – Ex: your W-2 or Form 1099. While it might take some time to delete this info, the benefit of choosing this option is that you can keep your current return and prior-year returns in a single account.

• Start a new account and keep the old one. If you want to start your return over in a new H&R Block account at activate.hrblock.com/dzj, you can create a new account and keep the existing one for reference. You won’t be able to view your prior-year returns or import info from other accounts, but you can still view your prior-year returns by going back to the original account.

• Delete your current account and start a new one. You can also delete your H&R Block account completely and start over by creating a new one. Choose Account Settings in the left-hand menu and choose Delete this Account. Note that if you choose this option, you won’t have access to any current or prior-year returns that were in that account.