Welcome! Let's activate your product. To get started with TurboTax, select the product you purchased and we'll help you sign in and enter your activation code.
To activate your TurboTax Live Federal & State, plus E-file product, you'll need the 16-character activation code (XXXX-XXXX-XXXX-XXXX)
Steps to activate.turbotax.com
Go to activate.turbotax.com
signin to your turbotax account or create a new account
Activating your purchase by enterning your unique 16 character activation code.
to finish select your state
to finish this is your (XXXX-XXXX-XXXX-XXXX).
How do I activate TurboTax Live purchased through retail?
Before you continue: If you purchased a TurboTax download or CD for Windows or Mac from retail, go here for more info on activation.
To activate your TurboTax Live Federal & State, plus E-file product, you'll need the 16-character activation code (XXXX-XXXX-XXXX-XXXX) that can be found:
On the product box insert; OR
In the retailer e-delivery confirmation email and/or account order history
Note: If you purchased TurboTax Live online (not in-store) and didn’t receive your activation code or cannot find it, contact the retail company it was purchased from to request a copy of the activation code. If you purchased TurboTax Live in-store and have lost your activation code, contact us.
Go to activate.turbotax.com to sign in or create an account, and then enter your activation code (even if you've already started your taxes for tax year 2020, you’ll still need to activate the code).
Select Continue and then select your state. (Note: If you have income from multiple states, select the state that requires income tax filing. Make sure it’s the correct state, because you can’t change this once you start your taxes.)
How do I update my TurboTax account information?
To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:
Sign in to Activate.turbotax.com and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.