Teacher Tech Support
Digital Tools to Support the
Schoology Support
Google Apps for Education
Digital Resources from the ALSDE
Additional ACS Tutorials
Still need help? Submit a ticket.
Please check below to see which type of ticket you need to submit.
Submit an ACS Ticket for the following issues:
Apple Macbooks, iPads and Chromebook devices
Report damages to Macs, iPads and Chromebooks
Set up new Apple Macs/iPads
Setting up printers or finding the printers in the Mosyle Manager App
Requesting and installing of software or apps on Macs (iPad app request will be handled with another form)
Troubleshooting Google email addresses
Basic troubleshooting of Macs, iPads or Chromebooks
Submit a Switchdesk Ticket for the following issues:
Desktop computers and desktop peripheral devices
ViewSonic Smart Panels
Cafeteria Point of Sale Devices
Network Printers/Copiers
Apple TVs
Security Camera Systems
Audio Sound Systems
Jumbotron at the stadium
VR Equipment
Projectors
Video Conferencing Equipment
Specialized Laptops and Equipment for Certain Educational Disciplines (Robotics, Engineering, CTE, etc.)
Network Connectivity (WiFi and Wired)
Accounts Active and Passwords for Login to Network