Teacher Tech Support

Digital Tools to Support the

ACS Portrait of a Graduate

Schoology Support

Google Apps for Education


Digital Resources from the ALSDE

Additional ACS Tutorials

Still need help? Submit a ticket.

Please check below to see which type of ticket you need to submit.

Submit an ACS Ticket for the following issues:

  • Apple Macbooks, iPads and Chromebook devices

  • Report damages to Macs, iPads and Chromebooks

  • Set up new Apple Macs/iPads

  • Setting up printers or finding the printers in the Mosyle Manager App

  • Requesting and installing of software or apps on Macs (iPad app request will be handled with another form)

  • Troubleshooting Google email addresses

  • Basic troubleshooting of Macs, iPads or Chromebooks

Submit a Switchdesk Ticket for the following issues:

  • Desktop computers and desktop peripheral devices

  • ViewSonic Smart Panels

  • Cafeteria Point of Sale Devices

  • Network Printers/Copiers

  • Apple TVs

  • Security Camera Systems

  • Audio Sound Systems

  • Jumbotron at the stadium

  • VR Equipment

  • Projectors

  • Video Conferencing Equipment

  • Specialized Laptops and Equipment for Certain Educational Disciplines (Robotics, Engineering, CTE, etc.)

  • Network Connectivity (WiFi and Wired)

  • Accounts Active and Passwords for Login to Network

or email: helpdesk@switchdesk.com