Privacy Policy 

PRIVACY POLICY

ACHMAN For GuruJi App

Last Updated: 19 / 12 / 2025

ACHMAN For GuruJi App is owned and operated by ACHMAN RITUALS PRIVATE LIMITED. We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application.

1. Company Information

Company Name: ACHMAN RITUALS PRIVATE LIMITED
Registered Address:
Flat No 505, 15th Floor, JKV Miracle,
Jankipuram, Lucknow, Uttar Pradesh – 226021, India

Support Email: dharmendra.achman108@gmail.com
Support Mobile: +91 8299244451

2. Applicability

This Privacy Policy applies to:

• All users (customers)

• Pandits / Gurujis (service providers)

3. Information We Collect

a. Personal Information

• Name

• Mobile number (OTP-based login)

• Email address (if provided)

• Location details

b. Service Provider Information (Pandits/Gurujis)

• Identity documents

• Certificates or qualification details

• Profile and service-related information

c. Booking & Service Information

• Puja, ritual, or astrology booking details

• Date, time, and service location

• Online consultation details

d. Technical Information

• Device type and operating system

• App usage data

• IP address

• Location data (for service matching)

4. Location Access

We collect location data to:

• Show nearby Pandits or services

• Assign service providers accurately

• Improve service experience

Location access is used only while the app is in use.

5. How We Use Your Information

We use your data to:

• Create and manage user accounts

• Enable OTP-based login

• Process bookings and services

• Facilitate communication between users and Pandits

• Process payments and commissions

• Improve app functionality and security

• Comply with legal obligations

6. Payments

• Online payments are processed via Razorpay

• Payment modes include UPI, debit/credit cards, and wallets

• ACHMAN For GuruJi charges a commission from Pandits/Gurujis

• ACHMAN does not store card or UPI details
  
  

7. Cancellation & Refund Policy

• Cancellation is allowed up to 3–4 hours before the booked service time

• Refunds, if applicable, will be processed as per app rules and Razorpay timelines

• Late cancellations may not be eligible for refunds
  
  

8. Data Sharing & Disclosure

We do not sell or rent your personal data.

Your data may be shared with:

• Assigned Pandits (name, mobile number, service location only)

• Payment gateway (Razorpay) for transaction processing

• Legal authorities if required by law

Limited advertisements may be displayed in the future. Currently, no third-party ads are active.

9. Data Security

We use reasonable security measures to protect your data against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no digital platform can guarantee 100% security.

10. User Rights

You have the right to:

• Access your personal information

• Update or correct your data

• Request account deletion

• Withdraw consent where applicable

Requests can be made via email or in-app support.

11. Children’s Privacy

ACHMAN For GuruJi does not knowingly collect data from anyone under 18 years of age.

12. Third-Party Services

The app may contain links or integrations with third-party services. We are not responsible for their privacy practices.

13. Legal Compliance

This Privacy Policy is governed by:

• Information Technology Act, 2000

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

• Applicable laws of India

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be notified within the app. Continued use of the app means acceptance of the updated policy.

15. Contact Us

For any questions or concerns regarding this Privacy Policy:

ACHMAN RITUALS PRIVATE LIMITED
Email: dharmendra.achman108@gmail.com
Mobile: +91 8299244451