Privacy Policy for AdoPDF
Last Updated: May 7, 2026
1. Introduction
Welcome to AdoPDF, a PDF editing and management application developed and operated by AdoPDF Team. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our App. By downloading, installing, or using AdoPDF, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
2. Information We Collect
We only collect information necessary to provide and improve our services. The information we collect falls into two categories:
2.1 Personal Information
Personal Information refers to data that can identify you as an individual. We may collect the following Personal Information:
- **Account Information**: If you create an account, we may collect your email address, username, and password (encrypted).
- **Contact Information**: If you contact our customer support, we may collect your name, email address, and communication content to respond to your inquiries.
- **Payment Information**: If you purchase premium features, we may collect payment details (e.g., credit card information) through our third-party payment processors (e.g., Google Play Billing). We do not store your full payment details directly.
2.2 Non-Personal Information
Non-Personal Information is data that cannot identify you individually. We may collect:
- **Device Information**: Such as device model, operating system version, unique device identifiers (e.g., Android ID), IP address, and network type.
- **Usage Data**: Including features you use, files edited or converted, editing duration, error logs, and App performance data (e.g., load time).
- **Anonymous Analytics**: We use third-party analytics tools (e.g., Google Analytics) to collect anonymous data about App usage patterns, which helps us optimize functionality and user experience.
2.3 Information from Third Parties
We may receive information from third parties, such as:
- Google Play: User ID, purchase history, and device information (as permitted by Google’s Terms of Service).
- Payment Processors: Confirmation of transactions and payment status (no full payment details).
3. How We Use Your Information
We use your information for the following legitimate purposes:
- To provide and maintain the App’s core functions (e.g., editing, converting, and storing PDF files).
- To process your account registration, login, and premium feature purchases.
- To respond to your customer support requests and resolve technical issues.
- To improve the App’s performance, usability, and features (e.g., analyzing usage data to fix bugs and add new tools).
- To send you important notifications (e.g., account updates, service changes, or security alerts).
- To prevent fraud, unauthorized access, or other illegal activities.
- To comply with legal obligations (e.g., responding to subpoenas or regulatory requirements).
4. How We Store and Protect Your Information
4.1 Storage
- **Local Storage**: Most of your PDF files and editing data are stored locally on your device by default. You can choose to enable cloud storage (if available) to sync files across devices.
- **Cloud Storage**: If you use cloud sync, your files and data are stored on secure servers operated by trusted cloud service providers (e.g., AWS, Google Cloud). Data is encrypted in transit (via SSL/TLS) and at rest.
- **Retention Period**: We retain your Personal Information only for as long as necessary to fulfill the purposes stated in this Policy, or as required by law. Once no longer needed, we securely delete or anonymize your data.
4.2 Security Measures
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
- Encryption of data in transit and at rest.
- Secure password hashing (using algorithms like bcrypt).
- Regular security audits and updates to the App and servers.
- Restricted access to Personal Information (only authorized personnel can access it).
5. Disclosure of Your Information
We will not sell, rent, or share your Personal Information with third parties except in the following cases:
- **With Your Consent**: We may share your information if you explicitly agree to it.
- **Third-Party Service Providers**: We engage trusted third parties to provide services on our behalf (e.g., payment processing, analytics, cloud storage). These providers are contractually obligated to protect your data and only use it to perform the services we request.
- **Legal Compliance**: We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights, property, or safety, or the rights, property, or safety of others.
- **Business Transfers**: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction (we will notify you of such a transfer via email or in-app notification).
6. Your Rights and Choices
You have the following rights regarding your Personal Information, subject to applicable laws (e.g., GDPR, CCPA):
- **Access**: Request a copy of the Personal Information we hold about you.
- **Correction**: Request correction of inaccurate or incomplete Personal Information.
- **Erasure**: Request deletion of your Personal Information (except as required by law or to maintain App functionality).
- **Data Portability**: Request a copy of your Personal Information in a structured, machine-readable format.
- **Opt-Out**: Opt out of marketing communications (we do not send unsolicited marketing emails; you can unsubscribe from transactional emails if permitted by law).
- **Account Deletion**: You can delete your AdoPDF account at any time through the App’s settings. Deleting your account will remove your Personal Information and associated data (local files on your device will not be deleted automatically).
To exercise these rights, please contact us at slhwiter@gmail.com. We will respond to your request within 30 days.
7. Third-Party Links and Services
Our App may contain links to third-party websites or integrate third-party services (e.g., Google Drive, Dropbox for file import/export). This Privacy Policy does not apply to third-party services. We recommend you review the privacy policies of these third parties before using their services.
8. Children’s Privacy
AdoPDF is not intended for use by children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect Personal Information from children. If we discover that we have collected Personal Information from a child without parental consent, we will immediately delete the data. Parents or guardians who believe their child has provided information to us may contact us at slhwiter@gmail.com to request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. We will notify you of any material changes by:
- Posting the updated Policy in the App (with a new "Last Updated" date).
- Sending you an email or in-app notification (for significant changes).
Your continued use of the App after the changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: slhwiter@gmail.com