Privacy Policy
Effective Date: February 9, 2025
ACEPAL ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and safeguard your information when you use our app.
1. Information We Collect
We collect the following types of information:
**a. Data Linked to Your Identity**
- **User ID**:
- Used for product personalization.
- Linked to your identity.
**b. Data Not Linked to Your Identity**
- **Contact Information**:
- Name and email address are used for product personalization.
**c. Device Information**
- **Device ID**:
- Used for analytics, app functionality, and product personalization.
**d. Diagnostics**
- **Crash Data**:
- Used for app functionality.
- **Performance Data**:
- Used for app functionality, analytics, and product personalization.
- **Other Diagnostic Data**:
- Used for product personalization and analytics.
**e. User Content**
- **Photos or Videos**:
- Used for app functionality.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and improve our app's functionality.
- To personalize your experience within the app.
- To analyze usage patterns and improve performance.
- To diagnose technical issues and enhance stability.
- To communicate with you regarding updates or support inquiries.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers who assist in app analytics, crash reporting, or other technical services.
- Legal authorities if required by law or in response to valid legal requests.
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your information.
5. Your Rights
You have the following rights regarding your data:
- **Access**: Request a copy of the personal data we hold about you.
- **Correction**: Request corrections to any inaccurate or incomplete data.
- **Deletion**: Request deletion of your personal data where applicable.
- **Opt-out**: Opt-out of non-essential data collection practices.
To exercise these rights, contact us at [market@acepal.net](mailto:market@acepal.net).
6. Security of Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security
7. Third-Party Services
Our app may integrate with third-party services (e.g., analytics tools). These services may collect information as governed by their respective privacy policies. We recommend reviewing their policies for more details.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [market@acepal.net]
This Privacy Policy complies with applicable laws such as GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and Apple's App Store guidelines.