ABC Enterprises
of Greenville
2710 White Horse Rd., Greenville, SC 29611 #13072
ABOUT US
ABC Enterprises is a privately held company founded in 1996 with the idea and core belief that the customer comes first. We here at ABC Enterprises are always willing to go the extra mile to console the customer and their needs. The company operates on a local level and takes pride in its unique ability to deliver value to its clients through its specialized knowledge in the areas of PC maintenance, networking, IT solutions, high speed streaming, and consultation.
Business Orientation
ABC Enterprises main business line is computer systems integration. This involves consulting, system design and implementation of the specifications as custom built personal computers or servers to meet clients’requirements. They are marketed and sold under the ABC name. Since 1996, ABC Enterprises has been known for its high quality products and outstanding services in the public sector, educational institutions, and corporate markets.
Hardware Services - Integration & Test
ABC Enterprises provides and maintains a unique set of work instructions and documentation for each configuration ordered. This documentation consists of bill of materials, work instructions, test parameters, service and warranty requirements, and test results. This assures that every system shipped under the unique configuration will be consistent, reducing technical support issues in the field. Every system undergoes a rigorous, diagnostic test cycle that exercises all component parts of the system. Test results are maintained as part of a final documentation package.
Software Services
ABC Enterprises provides software installation of major operating systems and business software as requested by clients and as agreed in the contract or purchase terms. All of our products are authentic original copies provided by their respective manufacturers. An order of multiple systems requiring identical settings may use another method of software installation by hard drive duplication. This "imaging" process is done by utilizing a unit known as Master Drive created by either ABC Enterprises and approved by the customer, or by obtaining this Master Drive from the customer directly, or by directly downloading the latest revision (or image) directly from a host source.
Shipping& Delivery
ABC Enterprises will provide adequate packaging and shipping of products. If the customer requires any custom packaging we will provide this as part of the formal quote. Any special private labeling or silk screening required by the customer is done on case by case only and requires advance notice and non-cancellation. The cost for this can be quoted upon request. Shipments will be made as specified by the customer's purchase order, or by the best method if none is specified by the customer.
100% Turn-Key Manufacturing
The requests that our clients bring to us are typically very complex, yet can be produced with consistent quality and in high volume. The system's components, configuration, and manufacturing instructions are controlled sets of internal Source Control Document procedures. When the systems are completed they can be drop shipped to your customer with the software installed, or sent to your location for final processing.
Warranty And Support
ABC Enterprises offers tailored services and warranty plans to meet the needs of our customers. As a standard, all systems built by ABC Enterprises include in the purchase price a 1 (One) Year advanced replacement on parts and depot labor if required. We also provide our customers with access to a help desk where technicians trained on specific configurations are ready to assist 7 days a week. Additionally, a proprietary software is loaded on all systems that allows our technical support staff to quickly identify the problems via a few key strokes and enable them to provide a quick and easy fix. As an option (at additional cost) we provide on-site service technicians based on a variety of support contracts to ensure PC / Server operation and minimize downtime. On-site warranty is available in increments of 1, 2 or 3 years. In certain cases, we also offer on-site services (at additional cost) for systems that were not built by ABC Enterprises. Please inquire with your account representative for more information on this matter. No matter which plan you choose we guarantee premium service and support. Additional warranty information is available at our web site http://abcenterprises.business.site or by calling your account representative.
Certifications Microsoft OEM System Builder Program
ABC Enterprises is the gold member of the Microsoft OEM System builder program provided by Microsoft. This program helps us to help our customers with a broad range of business and technical support programs, which include OEM beta software, support, and training. The OEM program allows us to provide a value added service with Genuine Microsoft Products like pointing devices, keyboards, and applications.
Microsoft Certified Solution Provider (MCSP)
ABC Enterprises is recognized as a premier provider for Microsoft-related solutions. As an MCSP, we can help you install a new network, upgrade your PCs, or change your company's entire technology framework. Because we are staffed with Microsoft Certified Professionals with a demonstrated level of technical expertise, we have the proven ability to deliver the best possible solutions featuring Microsoft products and beyond.
Microsoft Certified Academic Reseller
ABC Enterprises is an Authorized Reseller for Microsoft Academic products. Through this program, we offer substantial savings on operating systems and/or applications software made by Microsoft. This enables education facilities to provide students at all levels the opportunity to enhance their learning skills on more powerful PCs that fit their budget.
Intel Premier Provider (IPP)
As an Intel Premier Provider, ABC Enterprises is officially recognized as a reliable source for advanced technology solutions. To obtain such a high achievement, we are required to have a full-time Intel-certified staff of professionals. These experts possess a high level of proficiency in Intel products and related technology. This expertise translates into a fully knowledgeable staff that provides you with custom-tailored IT solutions to meet your specific needs.
Networking Provider
Adaptec SCSI Solutions Provider
Compaq Authorized Reseller (CAR)
3COM Government Partner
In addition, ABC Enterprises employs technicians certified on Sun Microsystems, Oracle, SAP, Unix and Linux. We offer consultants with a high degree of expertise in any area of programming, software / hardware implementation and management / maintenance.
©ABC ENTERPRISES, All rights reserved.
Mail us at: abcenterprisesgreenville@gmail.com
(864) 660-9475