Last Updated: April 8, 2026
1. Introduction
At E-doctor, we are committed to protecting the privacy of your personal information. This policy explains how we collect, use, and protect your information when you use our application.
2. Information We Collect
Information You Provide Directly:
Name, email address, phone number, and date of birth.
Health information shared with doctors via the app.
Payment information for paid services.
Information Collected Automatically:
Geolocation data.
Device information (device type, operating system, IP address).
Usage data (how you interact with the app).
Information from Other Sources:
We may receive information from third parties such as health insurance companies or affiliated hospitals.
3. How We Use Your Information
To provide medical services and health consultations.
To improve user experience and app development.
To send notifications, updates, and important information.
To process payments and provide technical support.
To analyze data for statistical purposes and service enhancement.
To comply with applicable laws and regulations.
4. Information Sharing
With doctors and hospitals to provide medical services.
With service providers who assist in operating the app (e.g., payment processors).
In case of a legal obligation or request from government authorities.
In the event of a merger or acquisition, where data may be transferred to the new entity.
5. Data RetentionÂ
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
Active Accounts: Personal and health data are stored as long as your account is active.
Legal Obligations: We may retain certain data for longer periods if required by medical records laws or financial regulations.
Deletion: When data is no longer required for the purposes mentioned, it is securely deleted or anonymized.
6. Data Security
We implement strict security measures to protect your information from unauthorized access, modification, or disclosure.
We use encryption technologies (SSL/TLS) to protect sensitive data.
Our security systems are updated regularly to ensure maximum protection.
7. Your Rights & Account Deletion
You have the right to access, correct, or delete your personal information.
You have the right to restrict or object to the processing of your data.
Account Deletion: You can delete your account and all associated data at any time by navigating to Settings within the app. Once deleted, your personal data will be removed from our active databases.
8. Changes to This Policy
We may update this policy from time to time.
We will notify you of any material changes via the app or email.
Please review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: xetonetech@gmail.com
Phone: +201061221444