It supports multiple PBXs and allows administrators to switch between them easily.
It displays the status and configuration of the PBXs in real time.
It allows administrators to execute commands and scripts on the PBXs using a command line interface (CLI).
It provides wizards and templates that guide administrators through common tasks such as adding, deleting, or modifying users, stations, trunks, vectors, etc.
It generates reports and logs that help administrators to analyze the performance and activity of the PBXs.
It supports backup and restore functions that help administrators to protect the data and settings of the PBXs.
How to Install Avaya Site Administration
To install ASA on a Windows-based computer, administrators need to download and run two files: the setup file and the service pack file. The setup file installs the ASA software and the service pack file updates it to the latest version. The files can be downloaded from [Direct Connections], a website that provides resources and support for Avaya products. The current version of ASA is 6.0 with Service Pack 14, which includes all updates made in previous service packs.
How to Use Avaya Site Administration
To use ASA, administrators need to connect their computer to the PBXs using a serial cable, a modem, or an IP network. ASA can detect the type of connection and automatically configure the settings. Once connected, administrators can launch ASA and log in with their username and password. ASA will display the main window, which consists of four panes:
The System Selection pane shows the list of PBXs that are connected to the computer. Administrators can select a PBX from the list and view its status and configuration.
The Command pane allows administrators to enter commands and scripts on the selected PBX using the CLI. Administrators can also use the Command History button to view and reuse previous commands.
The Display pane shows the output of the commands and scripts executed on the selected PBX. Administrators can also use the Save button to save the output as a text file.
The Menu pane provides access to various functions and tools of ASA, such as wizards, templates, reports, logs, backup, restore, etc.
Administrators can use ASA to perform various tasks on the PBXs, such as:
Adding, deleting, or modifying users, stations, trunks, vectors, etc.
Monitoring the status and performance of the PBXs, such as alarms, errors, traffic, etc.
Troubleshooting and resolving issues on the PBXs, such as testing, resetting, tracing, etc.
Maintaining and updating the PBXs, such as backup, restore, upgrade, etc.
Where to Find More Information about Avaya Site Administration
For more information about ASA, administrators can refer to the following sources:
The [Avaya Documentation] website provides manuals and guides for ASA and other Avaya products.
The [Tips for Avaya Site Administration (ASA)] thread on the International Avaya Users Group (IAUG) forum provides helpful tips and tricks for using ASA.
The [Avaya Support] website provides downloads, patches, updates, and technical support for ASA and other Avaya products.
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