Effective Date: October 30, 2025
Last Updated: October 30, 2025
1. Introduction
509Global (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, or any related services (collectively referred to as the “Platform”). By accessing or using 509Global, you agree to this Privacy Policy. If you do not agree, please discontinue using the Platform.
2. Information We Collect
We collect several types of information to provide and improve our services:
a. Information You Provide Directly
● Account Information: When you register for an account, we may collect your name, email address, phone number, business name, location, and password.
● Profile and Business Information: Business owners may provide photos, service descriptions, business hours, websites, social media links, and other relevant details.
● Communication Data: Messages, emails, or inquiries sent through the Platform, including customer service interactions.
● Payment Information: If you purchase a business listing or subscription, we may collect billing and payment details through our secure third-party payment processors.
b. Information We Collect Automatically
● Usage Data: IP address, browser type, operating system, pages visited, time spent on the Platform, and referring URLs.
● Device Information: Device model, unique device identifiers, app version, and mobile network information.
● Cookies and Tracking Technologies: We use cookies and similar technologies to personalize content, analyze traffic, and improve user experience.
c. Information from Third Parties
We may receive information from external sources, such as social media platforms (if you sign in using Facebook, Google, or Apple), public databases, or marketing partners.
3. How We Use Your Information
We use the information we collect to:
● Create and manage user accounts and business profiles.
● Provide, operate, and improve our Platform and services.
● Facilitate communication between users and businesses.
● Process payments and send transaction confirmations.
● Send updates, promotional offers, and service-related notifications (you may opt out anytime).
● Personalize user experience and recommend businesses based on preferences.
● Ensure platform safety, prevent fraud, and comply with legal obligations.
4. Legal Basis for Processing (For EU/EEA Users)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:
● Your consent.
● The necessity to perform a contract with you.
● Compliance with legal obligations.
● Legitimate business interests, such as improving our services.
5. How We Share Your Information
We may share your data with:
● Service Providers: Third-party vendors assisting in payment processing, analytics, hosting, or customer support.
● Business Listings: When you publish a business profile, the information you choose to share (name, address, services, etc.) will be publicly visible.
● Legal Requirements: If required by law, regulation, or court order.
● Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion or data removal at any time by contacting us.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
● Access: Request a copy of your personal data.
● Correction: Request correction of inaccurate or incomplete data.
● Deletion: Request deletion of your personal data (“Right to be Forgotten”).
● Restriction: Request limitation on how we process your data.
● Portability: Receive your data in a machine-readable format.
● Objection: Object to data processing for marketing or legitimate interests. You can exercise these rights by emailing contact@509global.com.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no online system is entirely secure, and we cannot guarantee absolute protection.
9. International Data Transfers
509Global operates globally. Your data may be transferred to and processed in countries outside your residence, including the United States and the European Union. We ensure such transfers comply with applicable data protection laws .
10. Children’s Privacy
509Global is not intended for children under 16. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected such data, we will delete it promptly.
11. Third-Party Links
Our Platform may include links to external websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before engaging with them.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a revised effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@509global.com
Website: https://www.509global.com