Before identifying different ways to speed up your social media response time lets determine different statistics that will you a better understanding of average social media response time.
According to Social Sprout’s stats, 40% of the customers expect a reply from brands and businesses within an hour after putting their queries on social media platforms. And 79% of the customers expect the reply form business and brands within 24 hours.
Read more :- 5 Ways to Accelerate Social Media Response Time For Better Experience
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