Your privacy is important to us. This Privacy Policy explains how 3 FAM(“we,” “our,” “us”) collects, uses, and protects your information when you use our mobile application.
3 FAM ("we," "us," or "our") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Emergency SOS mobile application (the "App"). By using the App, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you sign up or use the App, we may collect:
Your name, email address, phone number, and other contact details.
Emergency contact information (names and phone numbers) you provide.
Location Data: The App may collect your location data to send precise location information to your emergency contacts during an SOS alert, only with your explicit consent.
Device Information: We may collect device-specific information such as your device model, operating system, unique device identifiers, and IP address.
Usage Data: Information about how you interact with the App, such as features used, timestamps of SOS alerts, and crash reports.
2. How We Use Your Information
We use your information to:
Facilitate the core functionality of the App, such as sending SOS alerts to your designated emergency contacts.
Improve and optimize the App’s performance and user experience.
Communicate with you, including sending notifications or updates about the App.
Comply with legal obligations or respond to law enforcement requests.
3. How We Share Your Information
We do not sell your personal information. We may share your information:
With Emergency Contacts: During an SOS event, your name, phone number, and location (if enabled) will be shared with the contacts you’ve designated.
Service Providers: We may share data with third-party service providers (e.g., cloud storage, SMS services, or analytics providers) who assist in operating the App, under strict confidentiality agreements.
Legal Compliance: We may disclose information if required by law or to protect the safety of users or the public.
4. Data Security
We implement industry-standard security measures to protect your data, such as encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to provide the App’s services or comply with legal obligations. You can delete your account at any time, after which we will remove your data, except as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to certain data processing.
Request data portability. To exercise these rights, contact us at andwad7@gmail.com.
7. Third-Party Services
The App may integrate third-party services (e.g., SMS gateways or mapping services). These services have their own privacy policies, and we encourage you to review them.
8. Children’s Privacy
The App is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notifications. Continued use of the App after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: andwad7@gmail.com