Kaipi

Frequently Asked Questions (FAQs)

About Kaipi

1. What is Kaipi?

• Kaipi is an app that helps you organize and manage inventory in boxes. You can track tools, clothes, electronics, perishables, and more.

2. Who is Kaipi for?

• Kaipi is perfect for people moving frequently, home storage, office inventory, or emergency preparedness.

3. Do I need to buy stickers to use Kaipi?

• No! Kaipi generates QR codes that you can print or display on your phone.

Using the App

4. How do I scan a QR code?

• Open Kaipi, go to the scanning option, and point your camera at the QR code.

5. How do I add a new box?

• Tap the “Add Box” button, enter details, and save. A QR code will be generated automatically.

6. Can I rename a box?

• Yes, go to the box details and select “Edit” to change the name.

7. How do I move an item from one box to another?

• Open the item details, select “Move,” and choose the destination box.

8. Can I track expiration dates for items?

• Yes! When adding an item, you can set an expiration date, and Kaipi will remind you before it expires.

Subscription & Pricing

9. How many boxes can I use for free?

• You can create up to 7 boxes for free.

10. How can I get more boxes?

• You can purchase additional boxes or subscribe for unlimited boxes in the app.

11. Is there a refund policy?

• Purchases follow the refund policies of the App Store. Please check their policies for details.

Account & Security

12. Do I need an account to use Kaipi?

• Yes, you can sign in by providing a username and an email.

13. What happens if I delete the app? Will I lose my data?

• No, your data is saved in the cloud. When you reinstall and log in, your information will be restored.

14. I forgot my password. What should I do?

• Use the recovery option, click “Forgot password” on the login screen.

Troubleshooting & Support

15. The app is crashing. What should I do?

• Try closing and reopening the app. If the issue continues, update to the latest version or reinstall it.

16. I can’t scan a QR code. What’s wrong?

• Make sure your camera has permission to access Kaipi. Also, check if the QR code is visible and well-lit and if it's a Kaipi QR.

17. My items disappeared. How can I recover them?

• Check if you’re logged into the correct account. If you still have issues, contact support.

18. Does Kaipi work offline?

• It works offline, but syncing and backups require an internet connection.

19. How can I contact support?

• Fill out our Support Form and we will get back to you as soon as possible.