Embedded Files
KEYS/UNLOCKING & PASSWORDS
KEYS/UNLOCKING & PASSWORDS
The spare key can be found bluetacked in the groove on the left side of the printer, in the front cupboard. There's also a lock box outside on the wall with a spare key. 246 is the code.
The front door is to be unlocked throughout the gym shift, along with the store room.
EMAILS, GYMFLOW, FAILED PAYMENTS, VOUCHERS & KEYTAGS
EMAILS, GYMFLOW, FAILED PAYMENTS, VOUCHERS & KEYTAGS
Email Password: emailGWA24
All processes for gymflow, emails, etc, can be found in the main page (landing page) of the knowledge library.
Key tags can be found in the second drawer of the desk.
24fit vouchers can be found in the top drawer of the desk..
PHYSIO CLASSES
PHYSIO CLASSES
We have a scheme running with the GOOLWA PHYSIO.
They run their own classes within our gym. All payments and registrations for this are run through the physio. Please let them in the door and show them down the back.
What days?
Tuesday: 10am
PROMO CODE: GHCO - gives their clients $0 activation fee.
BINS
BINS
Our bins are located down the alley along the left side of the building, please put them on the curb of the street to the right of us on bin collection day. This will pop up in deputy tasks when it’s required and the bin day chart can be found in the store room.
SPARE TIME?
SPARE TIME?
Pinned to our bookmarks bar, we have a ‘Social Media’ & ‘Workouts’ document. On here you can research tips & tricks which may be good to post on our social media. Alternatively, film or take some videos/photos throughout the gym which could be useful to post. Upload to the drive or forward to the manager.
Use the workout document to write workout ideas for yourself and others to use, whether it be classes or strength training.
CLASSES & MUSIC/AUDIO.
CLASSES & MUSIC/AUDIO.
Classes are run in the back ‘X’ room & go for 30-45 minutes.
All bookings for classes are on the gymflow calendar. If classes are needing changes, and Shenai is not available, another manager can change them or Alex.
Further info on the individual classes can be found in the ‘gym crew’ folder on the drive.
Our class workouts are displayed via the TV in the group fitness room. All workouts are pre scheduled a fortnight in advance. Using the TV remote in the front cupboard with the tablet, please navigate to the workout which shows today's date.
MUSIC SYSTEM CONTROLS
Our music is controlled via the SONOS app on the tablet. Integrated into this is spotify & soundcloud. Please make sure a playlist with at least 15 hours of music is left on overnight as the music doesn’t loop.
SPOTIFY: You're welcome to share/create any playlists needed on the tablet, just make sure they’re labelled clearly as to what class they’d be best used for or what genre they are.
XROOM TIMER
The remote and instructions for the xroom timer can be found next to the printer on the top shelf of the desk cupboard with the ipad.
GROUP FITNESS
GROUP FITNESS
CLASS PROGRAMMING
Please make sure at all times we have aminimum of 3 weeksprogrammed in advance.
Example; On a Monday (that week) plus the additional 3 following weeks should be programmed.
Please double-check that all workouts are completed and uploaded correctly.
Extras;
- With three Empower Days per week, try to include one leg, one upper, and one full-body workout. If legs have already been programmed for that week, do an upper or full-body instead.
- If there’s a block focus written at the top of the spreadsheet, take that into account when creating your workout. If the week already includes a lot of that focus, feel free to mix it up.
Videos
XPRESS MEMBER EXPERIENCE
We’re leveling up our Class Experience and getting to know our members! Plus, striving to create the best experience for new comers.
TAB 1: NEW MEMBER LOG
TAB 1: NEW MEMBER LOG
GYM CREW ROLE
GYM CREW ROLE
Add the names of anyone who joins with an Xpress Membership or a trial to attend classes.
On their 7th day as a member, when you do our usual check in, level it up. If they haven’t booked a class yet, or have a no-show/late cancellation, reach out/bring it up in conversation.
Signing them up in the club? use this as a chance to personally help them book their first class. Make it personal, ask them their availability, interests (strength/cardio/pilates) and get it locked in.
When the Daily Deputy task ‘Action Xpress Member Sheet’ appears:
Add any new Xpress members or trials to this sheet.
Copy across any notes from Group Coaches.
Follow up with anyone who hasn’t booked their first class on their 7 day check in.
GROUP COACHES ROLE
When you see “1st booking” in the app:
Make them feel welcome from the moment they arrive.
Greet them, ask if they’ve done classes before, have any injuries and answer any questions.
After class, add/send feedback in the ‘Feedback/Notes’ column:
Injuries or movement restrictions
How they went in class
Confidence level
Personality or energy
Any support or follow-up needed
Basically - any feedback is good feedback! The more detail, the better, this helps us personalise their journey and make them feel part of the 24fit community.
TAB 2: MEMBER CONTACT
GROUP COACHES ROLE
After your block of classes (AM/PM), add at least one member for follow-up or extra attention.
This could be:
Someone you spoke with during class
A member with a new injury or who seemed off
Could even be someone that isn’t present and you noticed hasn’t attended in a while
A positive note such as a birthday, PB, milestone, or great effort
Include:
Date
Class Time
Name
Notes
Whether extra contact is needed - make sure to note why so the gym crew have a good idea when making calls.
GYM CREW ROLE
Using the notes from Group Coaches:
Add details (including date/time) to the member’s profile.
Follow up, check in, or send a friendly message based on the notes.
Be personal and genuine. Whether it’s a quick “hope you’re feeling better” or “great effort in class this week,” those small touches make a big difference.
We’re a community - let’s make every member feel noticed, supported.
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