Emergency & Incidents

Incident Reports

Always make sure that there are two copies of the incident report form printed and placed in the first aid kit at all times. 

Injured Member – Follow-Up Process

• Immediately assess the situation to determine if 000 or first aid is required. If in doubt, call an ambulance.

• Prioritise member care – reassure them, stay with them, and maintain calm communication.

• Remove any immediate hazards to prevent further harm to the injured member or others.

• Provide first aid only within your certified competency.

• Complete an Incident Report Form as soon as practicable, including clear, factual details.

• Submit the incident report to Cody & Alex.

• Record notes on members GymFlow profile & upload a copy of the incident report. 

• Follow up with the member within 24 hours to check on their condition and continue to show care.

• Management will review the incident, assess contributing factors, and take any reasonable steps to mitigate future risk.