Thank you so much for using our software library. The version of Photocopier Pro is 4.04. As this program is distributed under the shareware license, you may face some limited functionality or work time restrictions. Get the desired program from the developer's website which can be accessed via the link below. The software is not available now. We'll inform you as soon as this tool will be available again. We have to warn you that downloading Photocopier Pro from external sources frees GetWinPCSoft from the responsibility for the file safety.
The FOR FURTHER INFORMATION CONTACT section includes the name and telephone number of a person within your agency who can answer questions about the document. It may list two or more persons to contact concerning different aspects of a document.
The List of Subjects contains a list of index terms (List of Subjects) for each CFR part number cited in the document's heading. The terms provide a common vocabulary for indexing the rulemaking documents of all agencies and are the basis of the "CFR Index" prepared by the OFR.
Agencies provide a heading for each part, subpart, section, and appendix that they are proposing to amend. The Amendment Part section identifies changes or additions to the CFR. The regulatory text of a document must fit into the current text of the CFR. It should precisely identify and describe the changes made to the CFR. The amendatory language uses standard terms to give specific instructions on how to change the CFR. It does not include a discussion of why the changes are made. If a document amends only certain sections within a CFR part, the authority citation for the part will set out as the first numbered item in the list of amendments for the part.
Review of Section 106 projects will be completed within the time allotted by regulation or sooner.A Historic Preservation Technician position was created to handle the majority of routine cases and noncontroversial cases.Upon inquiry, we will provide information on project status, estimated time needed to complete review, or any associated problems.This is currently done in all Section 106 cases.We will clearly explain our project review decisions so you can understand why and how they were made and what to do if you disagree.This is done if requested by customer.To facilitate better communication, the name of the employee responsible for your project, along with a telephone number, will be on every letter.The referenced data are on all correspondence of all offices.Technical assistance:
We will continue to produce publications that are written clearly and address the specific informational needs of our customers.The Council published Federal Historic Preservation Case Law, 1966-1996 in response to customer demand. Also in response to customer demand we are producing a guidance document on making determinations of eligibility.We will fill requests for individual copies of Council publications or training information within three working days.Requests for Council publications or training information are filled in three days or less. Our publications will be regularly updated to reflect changing laws and regulations, and all publications will have a date of publication on them.All publications are now dated. When data changes, we update publications.At present we cannot meet all training demands. We will develop a plan that will facilitate the widest possible geographic and special-interest distribution.The Advisory Council on Historic Preservation (ACHP) has developed partnerships with the National Conference on State Historic Preservation Officers, the University of Nevada-Reno, and others to increase the number of courses taught and tailor the contents to meet specific audience needs.Telephone standards:
You will be treated with courtesy and respect. You will be assisted by a polite, responsive, and knowledgeable staff. If we get things wrong, we will explain what happened and will make them right.Customers rated staff 4.11 on courtesy/respect and 4.07 on polite, responsive, and knowledgeable on a 5-point scale (1994). Survey planned for March 1997.You will be given prompt and reliable service. We want to respond quickly and accurately to your requests for information, loans, payments, and technical assistance. We will put you in touch with the person on our staff who can best handle your request. Customers rated staff 4.04 on a 5-point scale (1994). Survey is planned for March 1997.You will be given information that is clear, reliable, and easy to understand. We will explain to you how our programs work, what benefits you can receive, whether you are eligible, and how you can apply. We are committed to making sure the information we give you meets your needs. We want to work with you to continually improve the information we give you and the way you receive it.Customers rated staff 4.03 on a 5-point scale (1994). Survey is planned for March 1997.You will be given forms that are easy to understand and complete. Our forms are an important way of getting information from you. We want to continually improve them so that they are easy for you to fill out and provide us with the information we need to serve you. When we revise our forms or create new ones, we will consider your suggestions.Customers rated staff 3.73 on a 5-point scale (1994). Survey is planned for March 1997.You can expect us to work with related state and local offices. We will work closely with other government agencies such as the Cooperative Extension Service and state and local agencies to ensure that our work is mutually supportive and our policies and regulations are consistent.Our state offices are working with other state and local offices to prepare five-year strategic plans that are mutually supportive and include customer service goals (March 1997).Rural Housing and Community Development Service
The Bureau of Export Administration (BXA) will provide commodity classifications within 10 business days of receiving a request.On average, commodity classifications are provided within 24 days of receiving a request.BXA will provide advisory opinions within 30 business days of receiving a request.Based on a random sampling, the average number of days to process advisory opinions is 40 days.STANDARDRESULT System for Tracking Export License Applications (STELA):
Phone calls: We will answer phone calls to the standard Customer Services telephone number (301-763-4100) within one minute after the introductory message ends.During FY96, we handled over 38,000 calls on this number. Approximately 90 percent were handled within 60 seconds after the initial recording and about 94 percent were handled within 120 seconds of the initial recording.Shipping orders: We will ship items for off-the-shelf orders within one working day.We offer premium service order fulfillment of any off-the-shelf product. If we receive the order by 2:30 p.m., the product will be shipped by Federal Express by 5:00 p.m. the same day. All other off-the-shelf orders require three to five working days. These results will be substantially different once we have a modern order entry and fulfillment system.Custom orders: We will ship orders for custom products as stated by the customer service representative.This standard was met for most orders.Courtesy: Our telephone reference staff will be courteous, knowledgeable, and businesslike.All customer service representatives receive over an hour of specialized training each week on new products and customer service techniques. In addition, all have a required self-development element in their workplans to upgrade skills. Customers routinely praise our employees for their responsiveness. We continue to raise the standard in this area.STANDARDRESULTGuarantee: We guarantee that you will be happy with our product or you can return it for a full refund within 30 days.We offer a full refund well beyond the 30-day limit unless there is evidence of misuse. We are implementing procedures to permit all of our customer service representatives to approve refunds on the spot and/or to offer products in kind. We are operating with the philosophy that the customer is right!Complaints and questions: Customers phoning or faxing a complaint or inquiry will receive an initial response within three hours. All problems will be resolved within one working day.Our staffing resources did not permit this standard to be met. However, we do have an ombudsman who has authority to act on all complaints.Foreign Trade Division
We will answer every phone call (responses may be delayed on the day statistics are released).During FY96, we handled over 25,000 calls. Approximately 90 percent of all calls are handled immediately after initial recording. If all lines are busy, 90 percent are called back within an hour.We will be courteous.All customer service representatives have a required self-development element in their workplans to upgrade skills. Our representatives have received numerous letters of praise for their courteous manner and timely response.We will provide the most current information on U.S. foreign trade to meet customer needs.The Foreign Trade Division now creates one-off (on demand) CD-ROMs that are available at 8:30 a.m. when the trade numbers are officially released. This gives the representatives immediate access to the entire foreign trade database.Customized tabulations:
f3a93f9fa9