Customers with auto reload for stored value (not a pass product) do not need to cancel as your card is not charge until your balance falls below your designated threshold. If you are not using they system, your balance remains the same and the auto-reload will not be triggered.
Add a bus pass to your SmarTrip card online as well as at any Metro sales office, regional transit store, and select CVS/pharmacy and Giant Food stores where the SmarTrip card is displayed. Note that you cannot load a bus pass if you have a negative balance on your card. For more information on where to purchase a bus pass,see our sales locations.
When a smart card is used at a bus farebox, faregate or fare vendingmachine a product previously purchased online is "loaded" to the card.At faregates and fare vending machines, product delivery is typically availablewithin four hours of online purchase. Allow two days for bus farebox product delivery. You have 30 days from the date ofpurchase to take advantage of your product delivery.
After 30 days, the product delivery transaction will expire and willno longer be available for loading at bus fareboxes, faregates or farevending machines. If this happens, your product delivery status willshow as "expired" on your SmarTrip online account. Please contactSmarTrip Customer Service at 1-888-762-7874 to request that the productbe resent to your smart card.
Auto Reload for SmarTrip or CharmCard allows you to have a pre-defined dollar value or pass automatically added to your registered card, using a credit card stored in your online account. This convenient feature eliminates the need to stop at stores or fare machines. To create a SmarTrip online account and register your card,click here.
Your credit card will be charged when you initially set up Auto Reloadand complete your first purchase. The amount of your initial credit cardcharge will be the total value in your shopping cart. Your credit cardwill again be charged automatically when the minimum threshold of valueor time is met for the SmarTrip product (value or pass) selected forAuto Reload. Anytime your credit card is charged, you will receive anemail confirming the dollar amount charged and stored value or passadded.
Log into your SmarTrip account and choose the card for which you wish to cancel an AutoReload 14 days before your reload date.On the summary page for the chosen card, there is a section listing all the products automatically set to reload.For the product you wish to cancel, click the "Details/Cancel" option. This will bring you to a new screen.Click the option to "Cancel Auto Reload" and then confirm the cancellation.Please remember to touch your SmarTrip card or CharmCard to a Metrorail station target, bus farebox or MTA TVM to initiate the cancellation. Cancellation will be complete in 14 days.NOTE: You will be responsible for any Auto Reload amount charged to your credit card within five days of beginning the cancellation process. To avoid any unexpected, additional charges, remain mindful of the Auto Reload thresholds for fare products.
Yes. If you have Transit Pass Benefits, and wish to subscribe to AutoReload for a pass that is eligible for purchase using Transit PassBenefits, log into your SmarTrip Online account, click on the smartcardnumber that receives Transit Pass Benefits, and sign up for Auto Reloadfor that pass. The payment for your initial Auto Reload purchase andall recurring loads will be automatically deducted from your TransitPass Benefits, as long as there are funds remaining in your Transit PassBenefits. You must provide a valid credit card, as a secondary paymentmethod for Auto Reload, even if you intend to pay for the passpurchases using Transit Pass Benefits. Your credit card will be chargedif your Transit Pass Benefits are not available.
You can reload your Clipper card with cash value, passes or both. Cash value works on all transit services, whether you ride transit every day or once in a while. Many transit services offer money-saving passes good for a month or 31 days.
Set up Autoload and Clipper will automatically reload value on your card. You tell us in advance what you want, and Clipper will reload your card when the cash value or BART high-value discount balance is below $10, or when your pass expires.
Participating stores across Oahu can load a value of $3 or more on your HOLO card (except ABC Stores). Some stores can also load day, month, and annual passes (see table below). Please be aware that most stores only accept cash when loading HOLO cards.
Breeze Cards are meant to be used again and again. Unlike tickets, these plastic cards are designed for you to reuse and reload as often as you need. You have two options for reloading your Breeze Card.
Reload at the Station
Breeze Vending Machines and MARTA RideStores both offer ways to reload your card. The process is similar to purchasing a new card except, in this case, you'll simply select the on-screen option to add new fares and passes to your existing card.
Reloading Online
If you have an account at breezecard.com and have already linked your Breeze Card to your account, you can add fares and passes to your card online. Just login and purchase the types of fare you need. Fares will be loaded onto your card in 24 hours or less. Don't worry if your purchases are still considered"New Products." Any fares purchased online will remain under NewProducts until they're loaded onto your card the next time you ride MARTA.
Loading "Stored Value"
Stored value refers to the dollar amount loaded on a Breeze Cardthat may be used to purchase fare. To load stored value onto a Breeze Card, youmay use cash or a credit/debit card at a Breeze Vending Machine at a MARTAstation or MARTA RideStore.
Whether you're buying additional Breeze Cards orreplacing an old one, orderingcards online is a great option. All you need todo is log into your account (or register a new one) and choose the option tobuy a new card. You'll also have the option to select the types of fare youwant to preload onto the card.
Once you'vemade your purchase, you can expect delivery to take one business week. Becauseof delivery times, buying online is best for people who don't need to use theircards immediately. If you don't have time to wait for new cards to arrive, yourbest bet is to go with one of our in-person options.
When you reload a registered card online, you can enable autoload. This allows you to set a schedule for how often and how much cash value is automatically added to your card. Registering your card also protects its account balance if the card gets lost. To register a card for free, visit any METRO RideStore location or contact Customer Service at 713-635-4000.
If you use a credit or debit card to purchase or reload your Starbucks Card, prior to charging your credit or debit card, an authorization process will occur for the amount of your purchase or reload transaction ("Transaction"). The authorization process will validate the credit or debit card number, status, available credit or funds and billing information to ensure that it matches what the bank or card company has on file. Your bank or Starbucks may attempt to contact you for additional information prior to authorizing the Transaction amount.
For credit cards, once an authorization is received, you may notice a decrease in your available credit line. Your bank may hold this dollar amount from your credit line or available balance for a short period of time determined by the policy of your bank before your Transaction is fulfilled. For debit cards, your bank may pre-authorize a charge to your deposit or checking account and place a temporary hold on the funds before your Transaction is fulfilled. Regardless of whether you use a credit or debit card, your card will be charged only upon fulfillment of your Transaction. If your Transaction is cancelled, Starbucks will request an authorization reversal on your behalf. Reversal times may vary. We recommend contacting your bank or credit card company to learn about their authorization and authorization reversal policies.
All amounts loaded onto your Starbucks Card are denominated in the currency of the country in which it was sold (the "base currency"). Starbucks Cards purchased in the United States may also be used in Canada, England, Scotland, Wales, Republic of Ireland, Northern Ireland, Mexico and Australia. When you make a purchase in a different country, the Transaction total is converted from the currency of that country (the "local currency") to the base currency and deducted from your Starbucks Card balance. No fees or other charges are made to your Starbucks Card for the currency conversion. However, note that your bank or card provider may charge you a separate fee if you are using a credit or debit card or other accepted payment method to load your Starbucks Card outside of the U.S. Starbucks does not receive any portion of, and does not have any control over, any such fee. Although the actual balance of your Starbucks Card is kept in the base currency, the balance shown on your receipt will be in the local currency of the store location. Transactions that occur on our website are denominated in U.S. dollars. Currency conversions are based on currency exchange rates applicable on the date of the Transaction.
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