For any changes in static information like address, bank details, nomination, contacts etc. you should approach your respective Depository Participant. You will not be able to change these details by placing a request directly with the Fund House.
Please also spend some time understanding the various products in our stable here. This will help you take a better, more informed decision whether you invest directly or via an expert MF distributor.
Please inform us in case you were close to the unitholder. You can do so by the following process. Refer to the Transmission Documents Matrix for a list of the required documentation. You may submit the forms to any of our branches or CAMS Investor Service Centres near you.
Customer agrees to notify ICICI Bank regarding change in his/her residence/employment address, contact number and registered e-mail ID for communication as stated in the Application Form/ AOF/ Account Opening Form(s) for opening the relationship, and provide any other information that ICICI Bank may require from time to time. In case Customer fails to update the mailing or communication address, ICICI Bank disclaims all liability resulting from any loss or damage due to delivery to the incorrect address.
16.1 The Bank shall contact the Customer at the latest address, telephone number or electronic mail address (if any) that has been provided to the Bank by the Customer. The Bank requires to be informed at the earliest, if there is a change in name, any changes in the address or electronic mail address or make any other changes relevant to the Account. The Customer will be responsible for any loss or damage that may occur for not keeping the Bank updated on such particulars.
16.2 Unless requested otherwise, the Bank will contact only the joint account holder named first in the Bank's records subject to any legal and regulatory requirements. The first named account holder is responsible for passing information that the Bank sends to the other account holders.
CVL is registered as a KRA (KYC Registration Agency) with SEBI. As a KRA, CVL facilitates centralized storing, safeguarding and retrieving the KYC information of the investors and disseminating to the intermediaries as and when required. The core purpose of the KRA system is to obviate the need for submitting KYC documents again by an investor in the capital markets, once the same in updated in the KRA. The KRA facilitates single point change management and helps to maintain uniformity of data across intermediaries and improve compliance levels.
KYC means "Know Your Customer". KYC is a mandatory process by which bank/s, FI/s obtain information about the identity and address of the customers to establish the legitimacy of a customer. The KYC procedure is to be completed by the banks while dealing with a new client. This process helps to ensure that services are not misused, helps prevent identity, theft, money laundering, financial fraud/s, terrorism financing, and other financial crimes.
24.4 Display list of Inoperative Accounts: Banks should, in addition to the instructions contained above, play a more proactive role in finding the whereabouts of the account holders of unclaimed deposits/ inoperative accounts. Banks are, therefore, advised that they should display the list of unclaimed deposits/inoperative accounts which are inactive/inoperative for ten years or more on their respective websites. The list so displayed on the websites must contain only the names of the account holder(s) and his/her address in respect of unclaimed deposits/inoperative accounts. In case such accounts are not in the name of individuals, the names of individuals authorized to operate the accounts should also be indicated. However, the account number, its type and the name of the branch shall not be disclosed on the bank's website. The list so published by the banks should also provide a "Find" option to enable the public to search the list of accounts by name of the account holder. DBR-Master Circular on Customer Service in Banks 2015 - 89 - Banks should also give on the same website, the information on the process of claiming the unclaimed deposit/activating the inoperative account and the necessary forms and documents for claiming the same. Banks are required to have adequate operational safeguards to ensure that the claimants are genuine"
Absolutely Yes. You are always in control of your funds at Aditya Birla Money. For refund, you may place a withdrawal request from any of Digital Platforms (Mobile Invest, Abtrade or Express Trade) and the amount will be refunded back through NEFT. This is subject to clear balance in your account after adjusting all outstanding dues.
Rebalancing ensures that your portfolio performs better even during times of volatility by taking timely actions. As soon as we suggest an entry and exit for equities, you will be notified by app, WhatsApp and email. To rebalance, open the app and click on rebalancing, then make sure you have enough money in your trading account.
Sir,
I visited the branch and signed off all the KYC documents required by the bank even then my account was freezed. On request RM told me that he made a mistake on getting signature on wrong/old KYC forms and they are no use and he sent all the new forms and got it signed off and arrange picked up from my home.
After several days the account was activated and transactions were performed for about a month.
Now again my account is freezed and they say my KYS is not complete.
How do I approach the higher level management of the bank or any other organization I can complain.
Kindly advise
I just had a pretty nasty experience with KYC. BOA sent me a letter while I was out of town requesting information about my father. The letter got stacked with other mail I had received and I missed it. After 5 weeks, my account was frozen. We opened the account together while I was in college and we had completely forgotten he was on the account. Really rough because I had just sold some stock and had it wired to the account. We called today and they advised they were lifting the freeze but it would take 24 hours. While I failed to return the paperwork, it is extremely rough feeling to have your hard earned funds not available; almost a criminalizing feeling. If BOA fails to unfreeze my account in a timely manner, what would be my best recourse? Just not sure what type of attorney or agency to contact. Hopefully the matter has passed.
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