FAQ's

· How do I use Chat in GoGuardian Teacher?

Hi there! This article has a series of questions that we've had users ask about GoGuardian Teach...

· Can I schedule sessions to run in advance?

Yes! You can now schedule individual classes to start au...

· How do I import classrooms from Google Classroom?

To import a classroom you have already created in Google Classroom to GoGuardian, start with the ...

· Can my classroom session be longer than 2 hours?

Yes! Classroom sessions have an initial maximum time of 2 hours. Though the teacher can add addi...

· How do I end a session?

Click on red End Session button Wait 10 seconds. To undo, click Undo

· Where do students enter their enroll codes?

Students can visit http://enroll.goguardian.com to put in their codes to enroll in a session. P...

· What commands can I send to my students?

There are four commands that you can issue: Open Tab Close Tab Lock Screen Unlock Screen To get...

· Can I view my student's screen in full screen?

To view a student's screen in full screen is a very easy and quick task. First start by cli...

· What do I do if my students' Chromebooks are not recognized?

When you receive the “Chromebook Not Recognized” error, this could mean 1 of 2 things. 1. The ex...

· Why can't I see my student's screen?

I can see the student's tabs but not an image of their screen. In this case, it's possible that...

· Can students tell when I am looking at their screens?

Yes, students will see small messages at the top of their screens whenever you start a class or s...

· When I lock a student’s screen, why does it takes a few seconds to take effect?

The command actually takes effect instantly. The response from the device to your session screen ...

· How can I prevent certain users' screens from being viewed?

If you have users in your domain whose screens you do not want to be viewable through GoGuardian ...

· How many students can be added to a classroom?

The maximum class size currently supported is 115 students. Please note: If you have imported you...

· Can I force a student to remain on a specific page?

At this point in time this feature is not available, however our team is working hard to ...

· What is the difference between an Owner, Teacher, and Helper?

If you have a colleague or an assistant working with you on a class you can permit them access to...


How Do I...

· Scenes Frequently Asked Questions

If I apply a scene midway through an active classroom session, will its rules take effect i...

· Chat in GoGuardian Teacher

Chat in GoGuardian Teacher lets teachers chat directly with students without needing to use email...

· Using Google Classroom Integration with GoGuardian for Teachers

If you already use Google Classroom for your students, you can now take advantage of seamless int...

· Session Emails

Session Summaries are messages sent to teachers that provide context and insight about student we...

· The Students' Guide to Chat

What does the icon do? The lets you talk directly with your classroom’s teacher and their he...

· Snapshots

Taking a snapshot while in a classroom session allows you to view the student's screen and save a...

· Excluding Students from Session

If a student is absent and you would like to start a session with the class but exclude the absen...

· Renaming Classrooms

From the Classrooms menu, select the classroom you wish to rename Click the settings tab on th...

· Accessing Information From Past Sessions

To view activity from past sessions, go to teacher.goguardian.com and click on a classroom. You w...

· Archiving Classrooms

Archiving a class removes it from the Active tab of your My Classrooms page and stores the classr...

· Archive and Restore Students

Archiving a student disconnects their current session with your classroom. You can use this featu...

· Scenes in Teacher

Scenes in GoGuardian Teacher give you more control over how your students are using their Chrome...

· Create, View, and Edit Scenes

Create a New Scene You can create a new scene from the Scenes screen. You can get to the Scenes s...

· Using Scenes in Your Classrooms

Scenes need to be applied to a classroom before its rules will apply to students. Here are the di...

· Scene Attributes and Settings

In order to get the most out of scenes in GoGuardian Teacher, you'll need to be able to set up ea...

· Interacting with Chromebooks (Commands)

Commands are the best and easiest way to ensure that your class stays on task. With a few simple ...

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