Get Help
iSchool Learning Technologies
Email: olt@uw.edu
YouTube Channel
The iSchool Learning Technologies Team can assist students with issues related to:
Canvas
Zoom
VoiceThread
Other streaming and collaboration tools
Streaming support for student organization meetings
Questions related to technologies used in online or hybrid courses
iSchool IT
Email: ihelp@uw.edu
The iSchool Help Desk can help students with any issues specific to the iSchool and any equipment managed by the iSchool. Contact the iSchool Help Desk for information about:
Equipment checkout (laptops, mobile devices, camcorder, etc.)
Computer labs (type and location)
Software availability and installation (specific to an iSchool course; OneDrive; Office 365; Google Drive)
Network overview
iSchool technology knowledge base
Capstone server request
UW IT
Email: help@uw.edu
UW IT can assist with issues related to:
UW NetID (passwords)
Email configuration
Hardware and software availability
General networking issues
Web publishing guidelines
Computer Vet (The Computer Vet is a free service offered to UW students, faculty and staff to assist with software problems on personal computers)