Get Help

iSchool Learning Technologies

Email: olt@uw.edu
YouTube Channel

The iSchool Learning Technologies Team can assist students with issues related to:

  • Canvas

  • Zoom

  • VoiceThread

  • Other streaming and collaboration tools

  • Streaming support for student organization meetings

  • Questions related to technologies used in online or hybrid courses

iSchool IT

Email: ihelp@uw.edu

The iSchool Help Desk can help students with any issues specific to the iSchool and any equipment managed by the iSchool. Contact the iSchool Help Desk for information about:

  • Equipment checkout (laptops, mobile devices, camcorder, etc.)

  • Computer labs (type and location)

  • Software availability and installation (specific to an iSchool course; OneDrive; Office 365; Google Drive)

  • Network overview

  • iSchool technology knowledge base

  • Capstone server request

UW IT

Email: help@uw.edu

UW IT can assist with issues related to:

  • UW NetID (passwords)

  • Email configuration

  • Hardware and software availability

  • General networking issues

  • Web publishing guidelines

  • Computer Vet (The Computer Vet is a free service offered to UW students, faculty and staff to assist with software problems on personal computers)