Everything You Need To Know To Use Our Products Effectively
Utility Connect™ - Trusted Solutions Program
We are a complimentary white glove service to assist your clients with locating and saving money on their utility and home services.
Our sole purpose is to alleviate the stress of moving while bringing consumers and providers together under your brand. Our customer journey has been well calculated, providing a seamless end-to-end experience for the user.
We have become the liaison between the consumer and the marketplace, providing industry knowledge and peace of mind throughout the customer journey.
Everything You Need To Know About Utility Connect™
Utility Connect™ - eXp World - Partner Training Room (30 Minutes)
Please take the time to watch this video to learn about what Utility Connect™ can do to help both you and your clients.
This service is free for both you and your clients. Not only will you be giving your clients an amazing service, but you will also be creating a new stream of revenue.
Offering a service like Utility Connect™ is a great way to set your service apart from your local competitors while saving your clients a bunch of time and money. What are you waiting for?
eXp Icon Agent Testimonial
Streamlining Home Buying - Real Estate Agent's Testimonial
Discover how Utility Connect is revolutionizing the home buying process, straight from a satisfied real estate agent's perspective. Our comprehensive utility connection services have been designed to ensure a seamless transition for home buyers.
In this testimonial, learn how one of YouTube's influencer and author Levi Lascsak a seasoned icon real estate agent with eXp Realty leverages Utility Connect to offer an unparalleled home buying experience for his clients. He shares firsthand insights about how our services have not only simplified utility setup for new homeowners but also saved them time and money.
Get Help On The Following Topics
Activating Our Service
Getting started with Utility Connect!
Website Walk-Through
Your own agent branded website!
Dashboard Walk-Through
Track your clients and commissions!
Submitting Your Clients
Submitting clients to use our service!
Redeeming Your Commission
Let's get your commissions paid out!
Account Lookup Tool
Can't remember your website link?
Linking Your Microsite To Your KvCore Website
Linking Your Utility Connect Microsite To Your kvCORE Website
In today's competitive real estate market, differentiating your services is crucial. By integrating your Utility Connect microsite into your kvCORE website, you enhance the client experience by offering a comprehensive, complimentary utility and home concierge service. This streamlined approach assists clients with home utility setup, showcasing your added value and setting you apart from local competitors.
We've crafted an easy-to-follow video to guide you through the process of integrating your Utility Connect microsite with your kvCORE website. Leverage this opportunity to elevate your brand, underscoring your commitment to exceptional client service in the real estate industry.
Here Are Some Quick Links Below
Frequently Asked Questions
Click On The Questions To See The Answer
What is Utility Connect?
Utility Connect™ is a complimentary utility & home concierge service. Our sole purpose is to alleviate the stress of moving while bringing consumers and providers together under your brand. Our customer journey has been well calculated, providing a seamless end-to-end experience for the user. We have become the liaison between the consumer and the marketplace, providing industry knowledge and peace of mind throughout the customer journey.
What services can you assist with?
We can assist with locating your local water, gas, electricity, waste management and setting up your cable, internet, phone, home security, renters and homeowners insurance, movers and USPS™ mail forwarding. When it comes to setting up and scheduling services, we can handle that with most providers. If there is service we can't set up for the client, we still gather that information and email it over to them.
Why are you not able to set up city utilities for the client or regulated energy?
The reason we are not able to set up the city utilities or regulated energy is because the utilities do not allow third parties to set services up due to compliance and legal issues. Your local municipality can actually hold a lien over you property if you do not pay your bills. This is the main reason why.
How do you decide what service providers to offer my clients?
Utility Connect™ is a consumer driven service, so our system is able to identify every provider offered at their new address. Our concierges will present every option available along with the most current promotion, then let the client make the selection based on their needs.
How do I set up my Utility Connect™ account?
Visit www.ActivateMyPage.com to activate your agent branded microsite.
Am I able to add Utility Connect™ to my kvCORE™ website?
Yes, visit https://exprealty.workplace.com/groups/UtilityConnect/permalink/502403550673027 for a step by step video on how to add Utility Connect to your website.
Home much does this service cost?
This service is completely free for both you and your clients. We actually pay you a commission. Utility Connect is compensated by the providers and 15% of that is passed back to you.
How do my clients use Utility Connect™?
There are multiple ways to get your clients over to us. We have seen that the most effective way is to let the client know that you offer a white glove services that can assist them with locating and setting up their home services while making sure they get the best deals. Once they agree, you personally submit their information to start the process. You can also send them a link to your microsite and have them fill out their information. Themselves or call the phone number directly from your microsite.
Am I able to track my clients that use Utility Connect™?
Transparency is very important to us here at Utility Connect so with your microsite you will also have access to a backend dashboard to track all your clients progress along with any commission you have generated.
Are you just in certain areas or nationwide?
We operate in all 50 states, so anybody can use our services.
What does an agent branded website look like?
Here is a demo agent website for eXp Realty: https://www.utilityconnect.net/bettyjones
Does Utility Connect™ have spanish speaking concierges?
Yes, if you have a client that only speaks Spanish, we can still assist them.
Are we able to use the service of people that are outside of eXp Realty?
Yes, this is your own agent branded microsite that you can offer to help anybody that needs it, even if you are not working with them on their current real estate transaction.